Took money out my bank twice even though i cancelled the subscription and was assured from Laura in customer services that her manger had cancelled at their end as my account showed no subscriptions s... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Good range of products for specific medical needs ie. dry mouth. Ease of ordering & delivery communication although request for product review issued too early, before products have been trialed. H... Ver mais
Ordered 3 toothbrush from Dental direct seller on Amazon. I was surprised that they delivered such a small order, in time, without any delivery charges, also provided a welcome discount coupon for f... Ver mais
This is the first time I have shopped at Dental Direct and I was very pleased to receive my order so quickly. I only placed my order yesterday morning and it has arrived this evening via an Amazon P... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Dental Direct is a UK company and was established in 2012 by a team of experienced dental professionals with the aim of providing consumers with access to the most comprehensive range of superior quality, clinically proven, oral health products available in the UK, such as: interdental brushes interspace brushes toothbrushes toothpastes mouthwashes
Informações de contacto
3,2
Aceitável
5 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Arrived on time and well packaged
1 de fevereiro de 2020
Opinião espontânea
Resposta da Dental Direct
Hi Richard
Thank yo for the feedback, always appreciated.
Paul
I don't consider four days to be…
I don't consider four days to be "Express" delivery,( at a premium price) !!!
1 de fevereiro de 2020
Opinião espontânea
Resposta da Dental Direct
Hi Brian
Thank you for your feedback, this should have been a next day service by UPS.
I will arrange for this to be refunded.
Paul
Dental Direct delivered when they said…
Dental Direct delivered when they said they would I have never had a problem.good job 👍👍👍👍👍
1 de fevereiro de 2020
Opinião espontânea
Resposta da Dental Direct
Hi Frederick
Thank you for the thumbs up.
Always good to get.
Paul
Easy ordering and fast delivery
1 de fevereiro de 2020
Opinião espontânea
Resposta da Dental Direct
Dear Krzysztof
Thank you for your feedback.
Paul
Good and quick service
1 de fevereiro de 2020
Opinião espontânea
Resposta da Dental Direct
Hi Paul
Thanks for the feedback, always good to hear.
Paul
Some of my Tepe came bent (as In the…
Some of my Tepe came bent (as In the brush part) I don’t know if that is normal as it’s my first time ordering but the one I got from amazon were not bent. I even order two packs and a handful from each were bent.
Outcome: Good customer service, offered replacement for damaged goods.
31 de janeiro de 2020
Opinião espontânea
Resposta da Dental Direct
Hi Aqeela
Thank you for your email, i will arrange for some replacements to be sent in the post.
Kind Regards
Paul
Pleased with very prompt delivery after…
Pleased with very prompt delivery after ordering.
31 de janeiro de 2020
Opinião espontânea
Resposta da Dental Direct
Hi Pam
Thanks for the 5 stars, always appreciated.
Paul
Good service
Good service.
Delivery by Royal Mail is slow.
Better to use a carrier.
31 de janeiro de 2020
Opinião espontânea
Resposta da Dental Direct
Hi Anthony
Thank you for the feedback, we can do next day delivery via UPS if required, we use Royal Mail to keep the costs down as much as possible.
Paul
Brill products fast service
31 de janeiro de 2020
Opinião espontânea
Resposta da Dental Direct
Hi Julie
Thank you for the 5 stars.
Paul
quick and easy to order and prompt…
quick and easy to order and prompt delvery
31 de janeiro de 2020
Opinião espontânea
Resposta da Dental Direct
Hi Wendy
Glad to hear that the improvements that we made on our website are well received.
Paul
Fast value for money service
31 de janeiro de 2020
Opinião espontânea
Resposta da Dental Direct
Hi Vanessa
Thank you for the feedback, always appreciated.
Paul
Initial delivery was about a week
Initial delivery was about a week. Incorrect item sent twice, but helpful each time in replacing and apologising
30 de janeiro de 2020
Opinião espontânea
Resposta da Dental Direct
Dear Customer
Thank you for taking the time to rate us, we do occasionally get things wrong but its how we handle these issues that matter.
Glad we got it right in the end.
Paul
Absolutely fantastic company highly…
Absolutely fantastic company highly recommended them quick response to emails and received my items quick
30 de janeiro de 2020
Opinião espontânea
Resposta da Dental Direct
Hi Jamie
Thank you for your positive comments.
Paul
Always arrive promptly
30 de janeiro de 2020
Opinião espontânea
Resposta da Dental Direct
Hi Theresa
Glad to hear Royal Mail did their part well.
Paul
All arrived as ordered and on time
All arrived as ordered and on time. Thank you
30 de janeiro de 2020
Opinião espontânea
Resposta da Dental Direct
Hi Pam
Thank you for your comments.
Paul
Resposta da Dental Direct
Thank you for your rating.
Paul
Good prices and excellent service
Good prices and excellent service as always from Dental Direct.
Used them a few times now ,no issues at all.
29 de janeiro de 2020
Opinião espontânea
Resposta da Dental Direct
Dear Customer
Glad to hear your please with the products and service.
Paul
Resposta da Dental Direct
Hi Peter
Thank you for your review.
Dave
Ordered on recommendation from my…
Ordered on recommendation from my dentist. Quite delivery and good price
29 de janeiro de 2020
Opinião espontânea
Resposta da Dental Direct
Hi Glen.
Glad to hear that you took up the recommendation, great to hear.
Paul
Good product
Good product, good price, good service. Thank you.
29 de janeiro de 2020
Opinião espontânea
Resposta da Dental Direct
Hi Alison
Thank you for the positive feedback.
Paul
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.