DestinaHolidays Opiniões 

560
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My daughter recommended I use the app that led me to your site. I expected lots of glitches, restarts and redirects. But your site was wonderfully transparent, offering choices and ease to use. Found... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Although unsure at first, I confirmed via the internet that DestinaHolidays was legit. I booked 2 one way flights to Barcelona and SAVED $1000 on each Polaris business class ticket! After confirmatio... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Flight tickets have been expensive. We keep waiting for flights prices to drop but they have only increaseing with layover times from 8 to 16 hours. Crazy…. Until One of my sights popped up with an am... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Destina Holidays Travel Agency is SCUM !!! For starters, they are not accredited by the BBB, the Better Business Bureau. In fact, the BBB has examined their history with customer complaints, and hav... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operador turístico
  2. Agência de viagens

Escrito pela empresa

Custom made tour packages, Sightseeings, Hotels, Cruises, Group travel. Our tailor-made itineraries are curated to accommodate all your travel requirements and to give you a wholesome experience.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

560 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(560)

30 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great deal

Meanwhile the other companies have higher prices Destina Holidays surprised me with a great deal. I hope every time I am traveling I book my tickets with Destina Holidays. That was a good choice.

28 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Ease of application use.

Ease of application use.

Although my final review depends on if and when my departure flight actually departs on schedule and if not, how difficult it will be to communicate information with DestinaHolidays for contingencies.

26 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Betty was very professional and patient…

Betty was very professional and patient with me. I had several issues credit card related which frustrated me and demonstrated Betty's patience. When necessary she contacted me by phone to assist and confirm.

The only thing that is a nuisance is on a multi sector flight, some flights are operated by another carrier which complicates seat and meal selection.

Thanks for your assistance Betty.

8 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

NO TRUST

I booked my ticket last night and received an email asking me to justify my credit card with a photo, a document and proof of identity. I was told that by the time I replied, the price had increased by $250, although on the website I still had the same price for my trip. They were unable to confirm the price or the information. I cancelled my trip. NO CONFIDENCE AT ALL

29 de janeiro de 2024
Opinião espontânea
logótipo da DestinaHolidays

Resposta da DestinaHolidays

Dear Customer,
Reason that your credit card was flagged as fraud.

1 - The phone number you provided at time of reservation does not exists.
2 - You have given the billing information as Quebec state & city, whereas the Credit card used is not issued by a bank in CA.

To avoid FRAUD credit card payments, yes we have to ask for proof of documents.

Classificada 5 em 5 estrelas

Normally don’t go through travel agents…

Normally don’t go through travel agents but found these guys through sky scanner. The communication is prompt, a bit informal, but they are working for you and get the job done. You tell them what you want, and they make it work. If you really have a tricky itinerary, Destina is the place to go. Well done Sumair.

19 de janeiro de 2024
Opinião espontânea
logótipo da DestinaHolidays

Resposta da DestinaHolidays

Dear Dani,
We truly appreciate your time to review our services.

Thank you
Customer Support.

Classificada 5 em 5 estrelas

Smooth and easy booking

Smooth and easy booking. Quick confirmation

28 de novembro de 2023
Opinião espontânea
logótipo da DestinaHolidays

Resposta da DestinaHolidays

Thank you for your review, we appreciate.
Safe travels.

Classificada 1 em 5 estrelas

Terrible company who does not stand…

Terrible company who does not stand behind the reservations they make. We booked business class flights from TPA - LGW. The return flight was cancelled by British Airways and Destina did not assist us to get back to TPA in business class. We eventually returned to TPA in economy class routing through Miami. We requested a refund for the unused business class ticket and Destina told us to contact the airline. I will never use the company again, and highly recommend that no-one else uses them too. They deserve to go out of business. Not only would British Airways not speak to me re a refund because I did not book directly with them but American Airlines charged me $50 to speak with them about the reservation. Nothing has been resolved.

21 de setembro de 2023
Opinião espontânea
logótipo da DestinaHolidays

Resposta da DestinaHolidays

Since the airline canceled the scheduled flight, were you able to contact British Airways to resolve ?

Classificada 4 em 5 estrelas

Overall it's good

Staff actively communicated with me - that's good! But the staff have too strong an accent, so it's not easy to follow what they say.

11 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Jaydan is amazing

Jaydan was absolutely amazing he followed-up with me and did everything he said he would to help me. He went above and beyond to provide the most excellent service. From now on I will be recommending Destina Holidays to friends and family because Jaydan was so wonderful. I will use them to book my trips in the future. Amazing service I can not say thank you enough.

5 de novembro de 2023
Opinião espontânea

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