My daughter recommended I use the app that led me to your site. I expected lots of glitches, restarts and redirects. But your site was wonderfully transparent, offering choices and ease to use. Found... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
My daughter recommended I use the app that led me to your site. I expected lots of glitches, restarts and redirects. But your site was wonderfully transparent, offering choices and ease to use. Found... Ver mais
A empresa respondeu
Although unsure at first, I confirmed via the internet that DestinaHolidays was legit. I booked 2 one way flights to Barcelona and SAVED $1000 on each Polaris business class ticket! After confirmatio... Ver mais
A empresa respondeu
Flight tickets have been expensive. We keep waiting for flights prices to drop but they have only increaseing with layover times from 8 to 16 hours. Crazy…. Until One of my sights popped up with an am... Ver mais
A empresa respondeu
Destina Holidays Travel Agency is SCUM !!! For starters, they are not accredited by the BBB, the Better Business Bureau. In fact, the BBB has examined their history with customer complaints, and hav... Ver mais
A empresa respondeu
Custom made tour packages, Sightseeings, Hotels, Cruises, Group travel. Our tailor-made itineraries are curated to accommodate all your travel requirements and to give you a wholesome experience.
Suite 574, 2727 LBJ Freeway, 75234, Dallas, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had an issue with my booking, and the help desk personnel were prompt and efficient in resolving it.

Resposta da DestinaHolidays
If I can give 0 stars I would. They have no customer service that actually works. We had an emergency on our trip and needed assistance rescheduling our flight and to see what our options were while we were out of the country. We tried to called destina for two days straight nobody answered to help us

Resposta da DestinaHolidays

Resposta da DestinaHolidays
First time dealing with your company. Price was very competitive, tickets arrived on my app. Agent was courteous and helpful. So far all great, will put a comment after my trip.
Canadian customer who does not have international calling ability on his mobile is expected to call Texas to confirm - this is silly and a nuisance. Setup a toll free number or have a Canadian number available. Alternatively communicate via WhatsApp or email should be available

Resposta da DestinaHolidays
yes the response from customer services is awesome
Good service and best price. Better than the airline website
It was easy to use. Customer support was good.
Flight tickets have been expensive. We keep waiting for flights prices to drop but they have only increaseing with layover times from 8 to 16 hours. Crazy…. Until One of my sights popped up with an amazing deal thru Destina holidays. We choose our flight, input information and in no time our reservation was confirmed and received thru emaj. Needless to say we booked our flight. Destina site was convenient and easy to access. I would highly recommend them.

Resposta da DestinaHolidays
Agent are friendly and easy to communicate
The rate is good,
The customer care is excellent, they are responsive and patient.
Easy transaction, clear information, best price BUT after inserting my Mexican credit card information, I had to choose the country and Mexico wasn't available! many countries from different continents but not Mexico?! So I switched the currency and country on the top right of the webpage to Mexico and I got a different price for the same ticket but the increase was almos 400 dollars!!! why is that? I finally deleted the mexican card number and used my US debit card: 1,100 dollars instead of 1,500! Still don't know why that increase!

Resposta da DestinaHolidays
I purchased tickets via a third-party website which led me to Destina Holidays. While I was initially apprehensive (I'd never heard of this company before) I ended up having on of the best flight experiences. A cancelled flight and a rebooking landed me in first class on my way back (thanks Delta!) so this definitely led me to form a rather positive opinion of DH. The representative I spoke to was very communicative and helpful; he informed me that my baggage wasn't included in one of my flights but that he'd try to work something out, and did. I saved 75$ there. Tickets were issued the day of the purchase.
I had two issues with the service. The first was the calling. Shortly after purchasing your tickets, a representative calls you to confirm the purchase. I don't live in the States and my phone plan doesn't include international calls, so I had to purchase an add-on to call them back; that was a hassle. The second was that no pdf of my e-tickets was issued, so while I did technically have tickets, I didn't have them on my phone and always had to wait in line to print my boarding pass. Moreover none of the codes they sent me worked, so that was stressful. Despite that, the flights were all confirmed and booked with the airlines so it all worked out.
Overall, they're legit and I would purchase tickets through them again, but I hope that the two issues I mentioned above will be addressed.

Resposta da DestinaHolidays
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.