We met Celine about a week ago when we first visited Aintree DFS to look for sofas, and she was incredibly welcoming and helpful. She was friendly and patient throughout, and that made such a positive... Ver mais
A empresa respondeu
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We met Celine about a week ago when we first visited Aintree DFS to look for sofas, and she was incredibly welcoming and helpful. She was friendly and patient throughout, and that made such a positive... Ver mais
A empresa respondeu
we have previously called at this store but was unable to purchase (not sold our suite)but staff very helpful. today we was greeted by a salesman (Richard) he was very polite and helpful we had no he... Ver mais
The sales advisor jack made the whole experience of buying a new sofa such an easy one. He was patient and walked me around the sofas that I had expressed an interest in. He then helped with co... Ver mais
A empresa respondeu
We recently attended DFS, Aintree, to view sofas and we spoke with Celine who was very helpful indeed. Having decided on a sofa set, we returned there on 13/05/2026 to place our order. On that... Ver mais
A empresa respondeu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Reino Unido
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Staff member, Sarah, was very helpful. She explained everything clearly so I could make the right choice. She was friendly and professional.
we have previously called at this store but was unable to purchase (not sold our suite)but staff very helpful.
today we was greeted by a salesman (Richard) he was very polite and helpful we had no hesitation in buying the suite we required, thank you.

Resposta da DFS Furniture - Aintree
I found the service I received was excellent lovely assistant Celina so helpful and kind I’d give her 10/10 I’m 84 lady she kindly helped me to sort things glad I chose your store for to buy my chair

Resposta da DFS Furniture - Aintree
We met Celine about a week ago when we first visited Aintree DFS to look for sofas, and she was incredibly welcoming and helpful. She was friendly and patient throughout, and that made such a positive impression that we came back. Excellent service throughout and an enjoyable experience especially because we were with kids and they felt very comfortable as well. I would rate Celine 10/10. Highly recommended

Resposta da DFS Furniture - Aintree
Excellent customer service. Very polite, patient and she helped with all the information I needed. Amazing service.

Resposta da DFS Furniture - Aintree
Excellent customer service! Callum H was extremely helpful and informative with our purchase.

Resposta da DFS Furniture - Aintree
Great customer service in store. Very friendly member of staff very helpful

Resposta da DFS Furniture - Aintree
very helpful, polite,and thorough during the purchase of the item

Resposta da DFS Furniture - Aintree
The sales advisor jack made the whole experience of buying a new sofa such an easy one.
He was patient and walked me around the sofas that I had expressed an interest in.
He then helped with colour, style, finance and anything else that needed to be arranged.
If all advisors were like jack, choosing household items would be so much easier.
Can’t recommend dfs enough.
Thanks jack.

Resposta da DFS Furniture - Aintree
Matt was extremely pleasant and very helpful

Resposta da DFS Furniture - Aintree
Mixed feelings here - in-store experience was great and enjoyed browsing. However, I informed the sales person that I had carpets throughout and yet gliders for the sofa were recommended as apparently they would help with moving the furniture. Today the sofa was delivered (more than a few problems here to say the least !) and the delivery guys said there was no point fitting the gliders as they would fall off as soon as they were pulled across the carpet and gliders were really for laminate or wooded floors. I'm currently waiting for DFS to call me regarding a refund for the gliders.

Resposta da DFS Furniture - Aintree
Callum was very helpful, and efficient in the buying process. Would recommend.

Resposta da DFS Furniture - Aintree
The young lady that serve me was very polite and professional, and made the experience a pleasure. Not being pressured to buy made whole experience relaxed. I can honestly say your employee and her pleasant manner made my mind up to buy my purchase.

Resposta da DFS Furniture - Aintree
Great customer service from Jess, she explained everything very clearly and confidently.
Smooth process thanks Jess

Resposta da DFS Furniture - Aintree
Staff was very helpful for finding the right one

Resposta da DFS Furniture - Aintree
Callum was excellent not pushy like the other retailers

Resposta da DFS Furniture - Aintree
Andrew was very helpful, friendly and explained all the steps of the process clearly

Resposta da DFS Furniture - Aintree
The salesman was extremely informative about the furniture we decided to purchase. Excellent customer service.

Resposta da DFS Furniture - Aintree
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