We were very happy with the service when we arrived. We were introduced by a lady Advisor named E50 - Celine. We were given of time to browse around store and were asked did we need help. We were ex... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoAintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Celine, the advisor, was very pleasant, helpful, and welcoming. She tailored to all the requirements I was looking for, and provided excellent customer service. She explained in detail the benefit... Ver mais
A empresa respondeu
We visited the DFS store at Aintree Retail Park on Saturday 8 August where we were assisted by Celine, who was very professional, knowledgeable and friendly. Celine answered all our questions and gave... Ver mais
A empresa respondeu
Friendly, helpful staff. While buying process is very straight forward and simple. Great finance offers too. Returning customer who would return again!
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Reino Unido
- 0333 999 9846
4,9
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service went in with my 90…
Excellent service went in with my 90 year old aunt, could not have been more helpful both staff who served us and the manager excellent. 👍
19 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Aintree
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Our new sofa …
We were greeted by a lovely girl called celine
She left us to browse around the shop and told us to give her a shout if we needed any assistance
She was so helpfull and went through everything with us
16 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Salesman name was Jack I think sorted…
Salesman name was Jack I think sorted everything smoothly and quick thank you
18 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service in the store today really…
Great service in the store today really looked after by Sarah
18 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Matt was a salesperson
Matt was a salesperson. He was excellent. Very knowledgeable and friendly.
18 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
New Couch Purchase
Came in with my Fiancé and new born. Matt gave us plenty of space, let us ask the questions we needed to and gave us all info we needed to make the right decision for us. Cracking service
18 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very helpful Staff .
Very helpful Staff .. Leighton served me .. He explained the process of the transaction and also about the care and upkeep of the furniture .. He was polite, friendly and patient when I asked him to explain again the prices.
17 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The young lady who looked after us in…
The young lady who looked after us in dfs was called Sarah and she wasn't pushes sarah was very professional in her job and it was a real pleasure to have Sarah serve us ty
16 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello Robert,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The staff gave me space to choose my…
The staff gave me space to choose my new sofa but let us know if we had any questions not hesitate to ask them
16 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello Susan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Aintree
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Lovely guy called Leighton wasn’t pushy…
Lovely guy called Leighton wasn’t pushy but full of knowledge thanks again
14 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
We went to the store at Aintree and was served by Jess who was fantastic! Didn’t rush us and even looked after my grandson whilst we made some key decisions! Asset to the company Jess!
13 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent service
The young man did not pester me just stayed on hand if I had any questions
13 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
The staff member was very friendly
The staff member was very friendly, professional, and helpful. They helped me build and customise my sofa, gave me useful advice, and made the whole process easy and stress-free. I really appreciated their patience and attention to detail. Based on my experience, I highly recommend DFS to anyone looking to buy a sofa. Great service from start to finish!
13 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Matt was very helpful and efficient!
13 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Great service from Matt
Great service from Matt , we where given time to look over the sofas of our choice and ask questions, shown colour options , different foot typer, nothing was to much and all explained well, no pushy sales technique but very polite well informed in formation from Matt.
6 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
I had an excellent experience at DFS
I had an excellent experience at DFS. Sara was incredibly friendly, professional, and helpful throughout the whole process. She answered all my questions with patience and made buying my sofa a really pleasant experience. Thank you for the outstanding customer service!
2 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Matty was really helpful in the aintree…
Matty was really helpful in the aintree store
12 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Sarah was extremely friendly and…
Sarah was extremely friendly and knowledgeable about all the sofas in store highly recommended
9 de julho de 2026
Resposta da DFS Furniture - Aintree
Hello Victoria,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.