Shaun made my experience today very relaxing, he was really professional from start to finish. He told me everything I needed to know from furniture care , insurance , delivery etc. He made it a very... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Shaun made my experience today very relaxing, he was really professional from start to finish. He told me everything I needed to know from furniture care , insurance , delivery etc. He made it a very... Ver mais
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Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the be... Ver mais
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Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva... Ver mais
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We were looked after by Sean in the Boucher road store. Getting bedroom furniture and new bed and mattress for my daughter who was with me. Sean kept her involved in the decisions about her room which... Ver mais
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Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

49 Boucher Road, BT12 6HR, Belfast, Reino Unido
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We recently visited DFS to look for a new sofa, and the service we received was excellent. The gentleman who helped us was incredibly welcoming, friendly, and knowledgeable. He took the time to answer all of our questions without making us feel pressured, and he made the whole experience relaxed and enjoyable. His professionalism and helpful attitude made choosing our sofa much easier. Thank you for such fantastic customer service—we really appreciated it and would happily recommend DFS to others.

Resposta da DFS Furniture - Belfast
Michael was polite, friendly and extremely knowledgable. Dealt with my order quickly and efficiently.

Resposta da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast
Have to say that we were treated exceptionally well and given the time to get the correct sofa which suited our needs , The staff member Connor was excellent and great knowledge of the product , Very professional.

Resposta da DFS Furniture - Belfast
Found my experience very good and the gentleman Conor was very helpful and explained everything very well to us

Resposta da DFS Furniture - Belfast
Knowledgable staff member called Conor helped me try out all the features of my new sofa. Gave me great tips on how to keep it looking great from dealing with spillages to plumping the padding. Even got a free coffee, great experience, thanks!

Resposta da DFS Furniture - Belfast
Robin listened to what we wanted and succeeded in finding the sofa we wanted.

Resposta da DFS Furniture - Belfast
We had a fantastic experience at DFS, and a special shout-out has to go to Robin in the Boucher Road store.
From the moment we arrived, Robin made us feel completely comfortable and never put us under any pressure. He took the time to help us choose our dream sofa, patiently talking us through all of the options and explaining everything clearly from start to finish. His knowledge, professionalism, and friendly approach made what could have been a difficult decision feel easy and enjoyable.
Excellent customer service like this is hard to find, and Robin is a real credit to the DFS team. We can’t wait for our new sofa to arrive. Thank you again for making the whole experience such a positive one!

Resposta da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast
Staff member very helpful and friendly. Explained everything we needed to know very well.

Resposta da DFS Furniture - Belfast
Sean was a welcoming and cheerful employee and was extremely helpful and took time to explain some of the concepts that we fully didn’t understand. He even thought well for us and explained everything to his fullest ability. I would say the experience was welcoming and fun too, a five star experience.
Thank you

Resposta da DFS Furniture - Belfast
We visited the store in two different occasions, the first time we didn’t have a great experience all staff were chatting and it felt like we were bothering them. The second time we had a great experience, all the staff were very helpful. After looking for different sofas in multiple stores we decided to go for one on DFS as it was good value, great quality and the most comfortable. The staff that helped us was amazing, very friendly and helpful with all our queries. She explained all the details very well.

Resposta da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast
Had a lovely experience with Ciara at boucher road store very helpful and informative and made us feel at home

Resposta da DFS Furniture - Belfast
Visited the Belfast store in Boucher. Customer service was excellent. Michael was absolutely amazing.
Manager was lovely as well. Would definitely recommend if your looking a new sofa.

Resposta da DFS Furniture - Belfast
Couldn’t fault dfs or the help we received. We made our purchase with a man called Sean and he made the experience for us, as first time home owners a very pleasant one. Highly recommend!! the process was very simple and well explained.

Resposta da DFS Furniture - Belfast
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