We visited your Coventry branch and spoke to a young lady called Eleeza ( apologies if this spelling is incorrrect ) she was very good and took my wife and children through the functions of this par... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We visited your Coventry branch and spoke to a young lady called Eleeza ( apologies if this spelling is incorrrect ) she was very good and took my wife and children through the functions of this par... Ver mais
A empresa respondeu
From the moment we entered the Coventry store the customer service was very welcomed. Myself and my partner had been looking at sofas for a couple of weeks and wanted to finalise our choice. We... Ver mais
A empresa respondeu
Maz was fantastic from start to finish. He was professional, knowledgeable, and took the time to explain everything clearly without ever being pushy. He made the entire process straightforward and str... Ver mais
A empresa respondeu
I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements. I believe the member of staff who helped us out was Darren, and he was an absolute delight. He... Ver mais
A empresa respondeu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, Reino Unido
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Was made to feel comfortable and not pressured into buying. Everything explained in detail. Had issues with previous aftercare hoping the aftercare will be different from DFS.

Resposta da DFS Furniture - Coventry
Came to buy a couple of beds was warmly welcomed by Darren who went through a range of beds and mattresses and gave me a great deal thankyou

Resposta da DFS Furniture - Coventry
Great buying experience so far. The customer service has been helpful and responsive, making the process smooth and easy. Looking forward to receiving the sofa!

Resposta da DFS Furniture - Coventry
Aliza is the person who spoke with us very politely and was very well explaining according to our needs.

Resposta da DFS Furniture - Coventry
Amazing service from Harveen, friendly and knowledgeable. Everything was explained in great detail. Would definitely recommend

Resposta da DFS Furniture - Coventry
Treated with care.
Discussed options, measurements, colour schemes, even took samples outside to see them in a different light.
Great service at Coventry.

Resposta da DFS Furniture - Coventry
Couldn’t fault our experience at all very welcoming no pushy sales you just approach the sales people in the shop for more information ordered a lovely rise and recliner for my husband who is disabled and they couldn’t help enough staff and service was fantastic well done 👍🏻 customer service great the young lady that served us was lovely very knowledgeable and patient with us and the manager at Coventry store was very very helpful we definitely brought from them and would do again .👏👏

Resposta da DFS Furniture - Coventry
Excellent customer service didn't feel harassed as some shops near did, answered all questions and made us feel very relaxed and comfortable

Resposta da DFS Furniture - Coventry
Everything was explained in great detail not too pushy answered all my questions. Great service

Resposta da DFS Furniture - Coventry
We visited the Coventry store and we received excellent service from Darren and Maz, both were very knowledgeable patient and helpful while we were making our decision on the sofa’s we’ve purchased … the coffee is excellent too !!

Resposta da DFS Furniture - Coventry
Will at DFS Alvis retail Park, Coventry was very helpful and ex0lained everything clearly. All in all it was brilliant service and I would highly recommend.

Resposta da DFS Furniture - Coventry
Overall the best. This my 20 years and 3rd time purchasing sofa at dfs. My first one did 5 years no complaints, changed because it was big, second one was beautiful but leather went faded and ripped one side because of children jumping like trampoline (autism issues)hard to manage it did 8 years full working including mechanism still trandy apart from the damage children caused can'tfix willcost fortune better gofor new. on 3rd.but my first sofa from dfs was purchased in 2008 still there, my mom using it. Highly recommended

Resposta da DFS Furniture - Coventry
I had a fantastic experience at DFS thanks to the salesperson who helped me purchase my sofa. From start to finish, they were friendly, knowledgeable, and genuinely listened to what I was looking for. They took the time to explain the different options without any pressure, which made the whole process easy and enjoyable. I’m absolutely delighted with my sofa and the excellent customer service I received. A real credit to DFS.. highly recommended!

Resposta da DFS Furniture - Coventry
Easy way to speak to us as the customer with English as second language
It was calm conversation

Resposta da DFS Furniture - Coventry
Great service at DFS! The team was very professional and helpful. They spent plenty of time with us to make sure we chose the right sofa for our house. Very clear communication and a stress-free experience. Thank you!

Resposta da DFS Furniture - Coventry
Great and knowledgeable team, Darren was fantastic helped by talking through extra details and his approach was friendly and kind.

Resposta da DFS Furniture - Coventry
Lovely service, straight forward, given space to decide. Interactive- supportive with decision making. Friendly interaction with our children too.

Resposta da DFS Furniture - Coventry
Darren was very informative answered all my questions friendly

Resposta da DFS Furniture - Coventry
Sales assistant very helpful and polite a pleasure to do business with DFS thank you.

Resposta da DFS Furniture - Coventry
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