DFS Furniture - Croydon Opiniões 

6837
TrustScore: 5 em 5

4,9

Hesterman Way, Valley Park, CR0 4YJ Croydon, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Lynne at Therapia Lane DFS has given me so much time and expertise. She didn't encourage me to go for something more expensive, and she was friendly and helpful. She made spending £2,000 a pleasure. A... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We visited the Croydon store today & was greeted by a lovely member of your staff. After looking & sitting on a lot of sofas, we chose the first one we saw. Lyn explained all the required information,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What made our experience great was the interaction with the manager,as each time we visited, we were greeted and had conversations with him, that made us feel very welcome. Also all members of the tea... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very professional and attentive sales team. Helped us decide the most suitable sofa and chairs. We didn't feel Pressured into buying something unsuitable for our needs..

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. Acessórios para móveis
  3. Loja de artigos domésticos
  4. Loja de mobília para sala de estar
  5. Loja de sofás
  6. Loja de estofos

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contacto

  • Hesterman Way, Valley Park, CR0 4YJ, Croydon, Reino Unido

  • 0333 999 9773

4,9

Excelente

TrustScore: 5 em 5

7 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(6837)

93 905 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fantastic staff

The member of staff was super knowledgeable. Understood what we were looking for, gave suggestions and solutions without being pushy.

26 de julho de 2026
logótipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello Kim,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

I had a great experience at DFS thanks…

I had a great experience at DFS thanks to the excellent customer service. The employee was incredibly kind, patient, and helpful throughout the whole process. She took the time to help me find the right items, gave some great recommendations, and provided important information that made choosing much easier. Nothing felt rushed, and I really appreciated her knowledge and friendly attitude. She made the whole shopping experience enjoyable. Thank you for the outstanding service!

25 de julho de 2026
logótipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello Andres,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Buying new Sofa Suite

Offer wide range of products. Salesman helpful & knowledgeable.
Showed us several suites to suit our
needs. Left us to wander around without being pressurised.

26 de julho de 2026
logótipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

I want to commend kush DFS Croydon

I want to commend kush DFS Croydon. His customer service was spectacular. He was very polite and helpful throughout. He was part of the reason why we finally decided to buy from dfs.

25 de julho de 2026
logótipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kush.

Kind Regards,

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

Good service

Good, professional service.
Staff 10 out of 10.

26 de julho de 2026
logótipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

Very good knowledgeable staff member

Very good knowledgeable staff member. All went smoothly.

25 de julho de 2026
logótipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

Mitin was so helpfull knows what he is…

Mitin was so helpfull knows what he is doing full confidence off his job and a good negotiator convince you to buy with love .and when we went into dfs we felt we wr at home with welcoming we recived

25 de julho de 2026
logótipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mitin.

Kind Regards,

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

DFS is the best

Team was very experienced and helped to steer me with decision

18 de julho de 2026
logótipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

DFSValleyPark Croydon

I visited the DFS furniture store aValley Park Croydon on Monday 20th July with my mum and best friend, as I needed to order sofas, I had only moved in the last month and had an accident breaking a bone in foot,so was on crutches, on entering the store my mum enquired about parking and was given information where to park, on entering the store we had a look round, was pleased to be left alone to browse without interruption until we needed assistance, a lovely member of staff Peter helped us with our sofas and made us all a drink, he took the time to talk to us like human beings! even got us a free cleaning product for the sofa, nothing was too much trouble his manager who's name escapes me was also helpful but Peter was great at his job and cared about our shopping experience, recommend this store for great service.

20 de julho de 2026
Opinião espontânea
logótipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

The customer agent was very helpful and…

The customer agent was very helpful and knowledgeable. He was able to explain the terms and conditions so that we understood and was able to make an informed choice. Our experience was a pleasant one and we would recommend DFS to others.

23 de julho de 2026
logótipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Lynne made spending £2000 a pleasure

Lynne at Therapia Lane DFS has given me so much time and expertise. She didn't encourage me to go for something more expensive, and she was friendly and helpful. She made spending £2,000 a pleasure. Also, she remembered what I'd been looking at months before. I felt valued.

23 de julho de 2026
logótipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

Very happy with the service we…

Very happy with the service we received, talked us through all the different options and products associated with our sofas, very friendly and helpful, coffee was a bonus and very good ☺️

22 de julho de 2026
logótipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Customer Services

Customer Services, very good didn,t wait too long be service. [Peter]

22 de julho de 2026
Opinião espontânea
logótipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

I had a lovely sales person

I had a lovely sales person, who I think was Maha (that was how it was pronounced) she wasn't pushy, she gave me space and showed patience and kindness... no hard sell or being pushy at all... made me feel very comfortable. She was honest, helpful and a pleasure to deal with. She is a credit to DFS and I'm sure she has a very bright future ahead of her. thank you Maha for making my experience so easy.

21 de julho de 2026
logótipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

The croydon DFS was really helpful…

The croydon DFS was really helpful especially the gentleman that served us. Extremely polite, not pushie & very informative. Felt very comfortable & at ease about buying an expensive 3 piece suite.

21 de julho de 2026
logótipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais