We were really impressed on our recent visit to DFS Purley Way. The store was very well presented and had a large amount of stock. We were especially impressed with Maha the staff member that helped u... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We visited the Croydon store today & was greeted by a lovely member of your staff. After looking & sitting on a lot of sofas, we chose the first one we saw. Lyn explained all the required information,... Ver mais
A empresa respondeu
Lynne at Therapia Lane DFS has given me so much time and expertise. She didn't encourage me to go for something more expensive, and she was friendly and helpful. She made spending £2,000 a pleasure. A... Ver mais
A empresa respondeu
What made our experience great was the interaction with the manager,as each time we visited, we were greeted and had conversations with him, that made us feel very welcome. Also all members of the tea... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Hesterman Way, Valley Park, CR0 4YJ, Croydon, Reino Unido
- 0333 999 9773
4,9
Excelente
7 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The customer service by the sales…
The customer service by the sales assistant was amazing ten out of ten very helpful indeed 😀
6 de julho de 2026
Resposta da DFS Furniture - Croydon
Hello Donovan,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
I popped in on Monday and Kush was…
I popped in on Monday and Kush was helping me.
he listened and took onboard everything I said I was looking for.
he showed me about the store and I ended up testing out several of the reclining chairs and sofas, which was a first time experience for me and so much so I went back today Tuesday and had some more time in the 3 I had ringed.
Kush again served me and has got used to my humour and questions about this n that to do with making the right choice.
I shook hands on one then changed my mind and Kush was great about it and the paperwork not being done so far was changed.
The down payment and the pay in installments is really good and helps me budget over a few years.
Thanks to your very good customer service in the person of Kush got you a sale.
14 de julho de 2026
Resposta da DFS Furniture - Croydon
Hello Martin,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Purchase at DFS Croydon Store
Today I made my second purchase at DFS Croydon store, since many years ago when I purchased my current sofà set. Kush assisted me and I have been really impressed by his professionalism, kindness and politeness. He offered me a drink, patiently answered all my questions and gave me all the necessary information. After I left the store I called back to ask further questions and again he has been very helpful. It was also a great pleasure to deal with such a nice smiling and calm person. A mention to the manager too and the Customer Service on the phone who answered all my questions prior placing the order. Thank you Croydon store.
14 de julho de 2026
Resposta da DFS Furniture - Croydon
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
My experience was wonderful
My experience was wonderful. The lady who dealt with me was very efficient, professional and very helpful.
14 de julho de 2026
Resposta da DFS Furniture - Croydon
Hello Abdul,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The customer service was excellent
The customer service was excellent. Every staff member was happy, friendly and helpful.
13 de julho de 2026
Resposta da DFS Furniture - Croydon
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Croydon
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Croydon
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The staff was very helpful and patient…
The staff was very helpful and patient and gave clear explanations.
12 de julho de 2026
Resposta da DFS Furniture - Croydon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Croydon
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Croydon
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
The staff was friendly
The staff was friendly, professional and informed us about our purchase.
11 de julho de 2026
Resposta da DFS Furniture - Croydon
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Have happy not pushing to selling…
Have happy not pushing to selling other products
10 de julho de 2026
Resposta da DFS Furniture - Croydon
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Plenty of good quality of products…
Plenty of good quality of products with variety of choice to make and also very good interractive,well informed staff (Mr.Peter).Thumbs up....
10 de julho de 2026
Resposta da DFS Furniture - Croydon
Hello Quinto,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Efficient
Joy was very helpful in chosing many sofas and we finally decided.
He was very calm and precise and knowledgeable.
10 de julho de 2026
Resposta da DFS Furniture - Croydon
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Pleasant experience
Lots of choice and swatches available. Really helpful advisor, Peter made the experience easy and pleasant.
10 de julho de 2026
Resposta da DFS Furniture - Croydon
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Croydon
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Absolutely fantastic customer service…
Absolutely fantastic customer service in the shop couldn’t have asked for more
9 de julho de 2026
Resposta da DFS Furniture - Croydon
Hello Sara,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Good service and helpful
Good service and helpful, polite staff, not pushy at all,
8 de julho de 2026
Resposta da DFS Furniture - Croydon
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The salesperson was very helpful and…
The salesperson was very helpful and explained everything to me
8 de julho de 2026
Resposta da DFS Furniture - Croydon
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Very organised staff Peter very helpful…
Very organised staff Peter very helpful took time and explained everything .
7 de julho de 2026
Resposta da DFS Furniture - Croydon
Hello Aida,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
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