Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the custome... Ver mais
A empresa respondeu
Staff all very friendly, Emily was very helpful and knowledgeable when it came to purchasing a sofa that was designed for family life. She took time to go through everything with us and we didn’t feel... Ver mais
A empresa respondeu
We purchased 2 sofas (New Falcon in Ocean) from Elly today. She had a lovely no pressure sales approach and gave us all the information we needed.
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
467 Clepington Road, DD3 8RX, Dundee, Reino Unido
- 0333 999 9823
4,9
Excelente
6 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beth was very helpful and knowledgeable…
Beth was very helpful and knowledgeable and made our sofa purchase very graceful. Thank you!
1 de agosto de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Beth.
Kind Regards,
Jordan
DFS Customer Support
Fantastic customer service from John
Fantastic customer service from John. He explained everything to us which was great and was very friendly too.
1 de agosto de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
We are really happy that John met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Beth was so helpful and made my…
Beth was so helpful and made my purchase so easy
1 de agosto de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
sean took care of us from start to…
sean took care of us from start to finish and ensured we got what we needed
31 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Friendly expert staff member (Emily)…
Friendly expert staff member (Emily) very nice manner and extremely competent
30 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
settee
Ruth, made us very welcome. She answered every question we had with knowledge and professionalism.
Her service was second to none. We look forward to the delivery of our new furniture.
30 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Buying occasional chairs
Customer service was excellent. Katie was very informative and friendly. Good range of products available to see.
30 de julho de 2026
Resposta da DFS Furniture - Dundee
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Popped into DFS Dundee looking for a…
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting a great deal on a corner recliner and rug
29 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great experience buying a sofa
Great experience and amazing customer service from John. Would recommend 10/10.
28 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We had a very pleasant experience today…
We had a very pleasant experience today in your dundee store, the very well informed young lady helped us choose the perfect sofa for myself and my husband, he has medical needs which can sometimes prove problematic but she put him at ease, she was attentive and curtious which we appreciated.
28 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Dundee
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Friendly, lovely staff :)
Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the customer service was excellent. Would definitely recommend and will definitely be back! 😊
27 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Alisa,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Wonderful service from Ellie
Wonderful service from Ellie. She was polite and friendly and gave me all the advice I need and her own personal tip for rotation of cleaning my new sofa. 10 isn't a high enough score. She fabulous in her position.
27 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Candi,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Customer service was excellent
Customer service was excellent
Had great patience with me and was polite, friendly and answered all my questions with ease,
27 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Lovely showroom and lots of choice
Lovely showroom and lots of choice, staff were respectful and not pushy, given time alone to look around and try out sofas without pressure
27 de julho de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
All staff were very knowledgeable about…
All staff were very knowledgeable about products and purchase was so easy
26 de julho de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Dundee
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience in DFS Dundee today
Great experience in DFS Dundee today. Went in to have a look and came away with a bargain! Can’t wait for our new suite. Thank you to Beth for going above and beyond to getting us what we wanted. Fab service.
26 de julho de 2026
Resposta da DFS Furniture - Dundee
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Beth met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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