We bought our original sofas from DFS and were really happy with the quality over the years. We decided to buy new ones again through DFS and Ellie at the Dundee branch was great. She was very informa... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... Ver mais
A empresa respondeu
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... Ver mais
A empresa respondeu
Very good experience. Wasnt hounded or followed around the shop. She was around where we could see if we wanted help. Once we decided what we were wanted she made the process very easy. She chatted al... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
467 Clepington Road, DD3 8RX, Dundee, Reino Unido
- 0333 999 9823
4,9
Excelente
6 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
sean took care of us from start to…
sean took care of us from start to finish and ensured we got what we needed
31 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Friendly expert staff member (Emily)…
Friendly expert staff member (Emily) very nice manner and extremely competent
30 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
settee
Ruth, made us very welcome. She answered every question we had with knowledge and professionalism.
Her service was second to none. We look forward to the delivery of our new furniture.
30 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Buying occasional chairs
Customer service was excellent. Katie was very informative and friendly. Good range of products available to see.
30 de julho de 2026
Resposta da DFS Furniture - Dundee
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Popped into DFS Dundee looking for a…
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting a great deal on a corner recliner and rug
29 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great experience buying a sofa
Great experience and amazing customer service from John. Would recommend 10/10.
28 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We had a very pleasant experience today…
We had a very pleasant experience today in your dundee store, the very well informed young lady helped us choose the perfect sofa for myself and my husband, he has medical needs which can sometimes prove problematic but she put him at ease, she was attentive and curtious which we appreciated.
28 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Dundee
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Friendly, lovely staff :)
Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the customer service was excellent. Would definitely recommend and will definitely be back! 😊
27 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Alisa,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Wonderful service from Ellie
Wonderful service from Ellie. She was polite and friendly and gave me all the advice I need and her own personal tip for rotation of cleaning my new sofa. 10 isn't a high enough score. She fabulous in her position.
27 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Candi,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Customer service was excellent
Customer service was excellent
Had great patience with me and was polite, friendly and answered all my questions with ease,
27 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Lovely showroom and lots of choice
Lovely showroom and lots of choice, staff were respectful and not pushy, given time alone to look around and try out sofas without pressure
27 de julho de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
All staff were very knowledgeable about…
All staff were very knowledgeable about products and purchase was so easy
26 de julho de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Dundee
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience in DFS Dundee today
Great experience in DFS Dundee today. Went in to have a look and came away with a bargain! Can’t wait for our new suite. Thank you to Beth for going above and beyond to getting us what we wanted. Fab service.
26 de julho de 2026
Resposta da DFS Furniture - Dundee
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Beth met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Sean was brilliant
Sean was brilliant, really understood what we wanted and helped us get the perfect couch and bed
25 de julho de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Sean.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Dundee
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Excellent Service from Sean
Excellent Service from Sean. Great assistance and explanation of the product and maintenance/ care of the product. Very friendly and relaxed experience. Thank you.
25 de julho de 2026
Resposta da DFS Furniture - Dundee
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Sean met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.