We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
We bought our original sofas from DFS and were really happy with the quality over the years. We decided to buy new ones again through DFS and Ellie at the Dundee branch was great. She was very informa... Ver mais
A empresa respondeu
My experience in DFS Dundee was very positive one. Amy helped me with my measurements for my new suite etc as I am moving house and have a smaller lounge now. Was very helpful
A empresa respondeu
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
467 Clepington Road, DD3 8RX, Dundee, Reino Unido
- 0333 999 9823
4,9
Excelente
6 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
From the minute we walked in the door…
From the minute we walked in the door of D.F.S WE FELT WELCOME. There was no pressure from staff. We walked round store at our leisure, staff showed us to the sofa we were looking for and when we were ready, Amy came to our assistance and told us what we needed to know. Amy also gave us time to make a decision and even to visit other stores in the area. Amy was pleasant and polite, laid out all the options of the furniture we were buying. We were delighted with the purchase and can't wait for delivery.
ELLEN was just as pleasant and polite and very helpful when my daughter decided to buy her furniture.
Well done D.F.S.for employing such pleasant staff.
We will be back.
11 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.
Kind Regards,
Holly M
DFS Customer Support
The staff were excellent
The staff were excellent. No pressure to buy. A smooth transaction. Would highly recommend.
11 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Ellie was amazing
Ellie was amazing, she is extremely helpful, knowledgeable and made me feel so relaxed when choosing my new settee
11 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We had Ellie helping us today which…
We had Ellie helping us today which made the experience very good.
11 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Comfortable chair extremely nice salesman
The salesman took time to help and put or mind at rest about certain aspects of our purchase. We will certainly go back to DFS when looking for future furniture requirements
10 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello George,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Helpful sales lady
Helpful sales lady, with good knowledge of product and a cheery patient disposition
11 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Gene,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Jackson in the Dundee store was really…
Jackson in the Dundee store was really good and helpful.
10 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Kelvin,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Amazing service
Amazing service, very helpful and and great at explaining everything
10 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Start made us very welcome
Start made us very welcome. Explained all the benefits that came with purchase
9 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Janice,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Staff member who helped was…
Staff member who helped was knowledgeable and friendly.
9 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Derek,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Lovely man very good customer service 💯%
9 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Naveed,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Dundee
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Resposta da DFS Furniture - Dundee
Hello Philip,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
No pressure customer service
We had a great experience shopping for sofas today at DFS. John was really helpful with no pressure, he left us to walk about and take our time to choose but was always on hand to ask any questions or offer advice. We took a long time to decide and he was very patient, giving us the space to consider our purchase.
7 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Karen,
We're really grateful you shared this amazing 5* review. We are glad to hear that John helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Dundee
Hello Cheryl,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great job,very professional.
7 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Vahide,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Chris was very helpful and informative…
Chris was very helpful and informative without being pushy on the sale.
He was kind and patient with us from the beginning, not rushing us at any point. Thanks again
5 de julho de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Chris.
Kind Regards,
Jordan
DFS Customer Support
The salesman was just lovely
The salesman was just lovely, helpful, and made the whole experience so easy
5 de julho de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Had a very enjoyable experience in the…
Had a very enjoyable experience in the DFS Dundee branch. Ellie was extremely knowledgeable and helpful throughout the whole buying process.
5 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Highly recommend great friendly service
Friendly helpful staff who gave me plenty of time to choose the right combination of furniture. They were very helpful and informative once I’d made my decision. Emily was a great help and very friendly making the whole process so easy. I can’t recommend dfs highly enough
5 de julho de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Emily met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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