Had a lovely experience in Exeter DFS today ,was very friendly and helpfully . Helped me choose my new bed and mattress ,we always buy our sofa's from DFS and always had great experience . Thanks to... Ver mais
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Matt and Sain (apologies if I have the spelling wrong) were the salespersons we dealt with,at no point did we feel any sales pressure, it took us several trips back and forth to choose the material an... Ver mais
A empresa respondeu
We didn't catch the chaps name but he was a delight and I hope you can ask in the store to identify him. My wife and I came in to the Exeter store near IKEA as we'd tried out the Patterdale a few time... Ver mais
A empresa respondeu
Heather is the assistant manager in the Exeter branch. She was great from start to finish, very knowledgeable about all of the products, quick to find out what we were after and to lead us to the best... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Reino Unido
- 0333 999 9816
4,9
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
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Helpful sales assistant… answered all…
Helpful sales assistant… answered all questions and explained clearly the cost of the product and the optional extras
2 de junho de 2026
Resposta da DFS Furniture - Exeter
Hello Elaine,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Exeter
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Mark was very friendly and had…
Mark was very friendly and had extensive knowledge of the products shown to us and made us feel very comfortable and not was not pushy at all
1 de junho de 2026
Resposta da DFS Furniture - Exeter
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
1 de junho de 2026
Resposta da DFS Furniture - Exeter
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
The staff were very helpful and…
The staff were very helpful and knowledgeable. The process was quick and efficient.
30 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Wow,Finally got a sofa that I really…
Wow,Finally got a sofa that I really like,the right colour & bonus footstall,to go with it too,the staff are so helpful, I really appreciate the helpful person called Jane @the Exeter store,she went the extra mile for me ,to make sure ,that I was making the right choice & size, they really do there best for the customer,bonus that they wait for me to move into my new home.Thank you so so much,a very happy customer 😀
28 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Exeter
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
SofaAssistant was very helpful and polite…
Assistant was very helpful and polite had a little problem with sofa but they have resolved the issue. Would highly recommend.
24 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The man who helped us (Curtis?) was so…
The man who helped us (Curtis?) was so lovely, he was so helpful without being pushy and got us exactly what we needed at our own pace in our price range. Thanks!
31 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Firstly the shop was very welcoming
Firstly the shop was very welcoming . The staff didn’t come around badgering us
26 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Exeter
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
The help of Curtis
The help of Curtis, one the Exeter staff who helped me make a decision and purchase.
26 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello Jan,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
The level of service and assistance we…
The level of service and assistance we received from Kirsty at Exeter was first rate.
25 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello Mr McMaster,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Curtis was really friendly and helpful
Curtis was really friendly and helpful. We knew what sofa we wanted but he made the process super easy and quick! Very good customer service.
25 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Exeter DFS…
The lady we dealt with at Exeter DFS was amazing. Talked us through the process, helped us pick the best size, look through the different care options. Truly a great experience
25 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
The lady that delt with my sale
The lady that delt with my sale. Was fantastic. Brilliant service
25 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello Amanda,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
I was served by Curtis, and he was absolutely fantastic. He was attentive, without being pushy, and relaxed.
He was very clear in his explanation and made sure that I understood all the pertinent details.
His customer service is par excellence.
25 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello,
We are really grateful for your kind words and for sharing your experience in our store with Carl. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Heather was very helpful and friendly…
Heather was very helpful and friendly and listened carefully to our requirements before giving advice. Our questions were well handled and clearly answered. We were very happy with our experience
24 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Purchase of new recliner sofa
We just had a great service by DFS whilst purchasing a sofa. Member of staff (can't remember her name unfortunately) took through the process explaining everything in a clear and efficient way. There was no hard sell of the extras (gliders, sofacare) but, once it was explained about the benefits of the sofacare service we purchased that. Staff member also discovered our particular sofa was in a promotion that saved us an extra £300 which we hadn't realized. Overall a great customer service experience!!
19 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Marcus was very informative all the way…
Marcus was very informative all the way through the process
22 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
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