Had a lovely experience in Exeter DFS today ,was very friendly and helpfully . Helped me choose my new bed and mattress ,we always buy our sofa's from DFS and always had great experience . Thanks to... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Matt and Sain (apologies if I have the spelling wrong) were the salespersons we dealt with,at no point did we feel any sales pressure, it took us several trips back and forth to choose the material an... Ver mais
A empresa respondeu
We didn't catch the chaps name but he was a delight and I hope you can ask in the store to identify him. My wife and I came in to the Exeter store near IKEA as we'd tried out the Patterdale a few time... Ver mais
A empresa respondeu
Heather is the assistant manager in the Exeter branch. She was great from start to finish, very knowledgeable about all of the products, quick to find out what we were after and to lead us to the best... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Reino Unido
- 0333 999 9816
4,9
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da DFS Furniture - Exeter
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Very lovely staff helpful and…
Very lovely staff helpful and informative showed us all the options and helped us pick what works for us.
21 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello Kat,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Resposta da DFS Furniture - Exeter
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Exeter
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Well explained and was approachable.
Well explained and was approachable. Have lots of collections.
Soon we entered the show room, we were guided by the staff Kaylee, [Name not sure]she was amazing.
Each and every stages were well explained .
12 de maio de 2026
Resposta da DFS Furniture - Exeter
Good morning Binu,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Sian - Exeter
Our sales assistant, Sian, was informative, knowledgeable and clearly passionate about helping others.
17 de maio de 2026
Resposta da DFS Furniture - Exeter
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Sharn was extremely helpful and very…
Sharn was extremely helpful and very polite and professional. She made the whole process very simple. Highly recommended.
5 de maio de 2026
Resposta da DFS Furniture - Exeter
Good morning Jo,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Exeter
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service from Kirsty
Excellent customer service from knowledgeable staff great choice of sofas to pick from. The staff were helpful without being pushy.
17 de maio de 2026
Resposta da DFS Furniture - Exeter
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Exeter
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
exceptional customer service
15 de maio de 2026
Resposta da DFS Furniture - Exeter
Good afternoon Lynne,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Great service with lots of options…
Great service with lots of options explained clearly to me.
Got exactly what I wanted.
Marcus did a great job.
16 de maio de 2026
Resposta da DFS Furniture - Exeter
Good morning,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Good service and everything explained…
Good service and everything explained very well
16 de maio de 2026
Resposta da DFS Furniture - Exeter
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Resposta da DFS Furniture - Exeter
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very positive experience …
Store assistant was helpful without being pushy, and very knowledgeable about styles, structure of the sofas and advised on whether sofas would fit through my door!
14 de maio de 2026
Resposta da DFS Furniture - Exeter
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Really good experience with helpful and knowledgeable staff
We liked that we were able to browse and sit on sofas and chairs without being pressured to buy, but were asked if we needed any help.
Sian, (hope that is the correct spelling), was a lovely, cheery, friendly lady who gave us time to decide on colours of the furniture we ordered. Gave us space to discuss the different colours and make a decision. The ordering system was easy and Sian checked with us each time she added an item to the order and explained the sofa care package etc. Great customer service, left feeling very positive and happy. Thank you Sian at Exeter store.
11 de maio de 2026
Resposta da DFS Furniture - Exeter
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Resposta da DFS Furniture - Exeter
Good Afternoon,
We are so sorry to hear that it did take more time than expected. Thank you for your patience and sharing your review with others.
Kind regards,
Jordan
DFS Customer Care
Good choice of products and very…
Good choice of products and very helpful with good knowledge
11 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Was an easy process
Was an easy process.
We dealt with Curtis who was really helpful and not pushy.
Excellent service
10 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
New sofa purchase
We went in looking to buy a new sofa that day and sian was most welcoming and understood our needs . Very very helpful
10 de maio de 2026
Resposta da DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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