The showroom was very nice and welcoming, the staff gave use time to browse without being pushy. When our decision was made the sales person explained everything very clearly, and answered all our... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
On entering the store, a lovely young store assistant called Paige approached my wife and I and asked if we needed any assistance. We said yes please. She gave us all the information about a sofa we... Ver mais
A empresa respondeu
Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... Ver mais
A empresa respondeu
The team were understaffed but made an extra effort to help everyone. Ou salesperson Sammy couldn't have been more pleasant and helpful.
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Gonerby Road, NG31 8AU, Grantham, Reino Unido
- 0333 999 9743
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da DFS Furniture - Grantham
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Delivery Charge
The buying experience was good and, hopefully, the products will meet expectations.
The only gripe I have is the £179 delivery charge. Spending nearly £4K, I would expect items to be delivered free of charge.
9 de janeiro de 2026
Resposta da DFS Furniture - Grantham
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Grantham
We're happy to hear that we ticked every box for you. Thank you for your positive feedback; we appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Large showroom and helpful staff
Large showroom and helpful staff. I found the range of furniture available very good. All the staff were very helpful, initially asking if I wanted help and then backing off until I had questions and wanted to place an order. Everybody was so friendly and knowledgeable.
7 de janeiro de 2026
Resposta da DFS Furniture - Grantham
We appreciate you taking the time to share your positive experience. We're glad to hear that our team members were helpful and knowledgeable and that you found our furniture selection to be very good. Thank you!
Kind Regards
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Grantham
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
The lad who served us couldn’t be more…
The lad who served us couldn’t be more helpful and friendly wish all were like him
6 de janeiro de 2026
Resposta da DFS Furniture - Grantham
Good morning Terence,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Grantham
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Lorraine A
DFS Central Customer Support
Fabulous care from staff
Fabulous care from staff ? From start to finish xx nothing was to much trouble ? THANKYOU so much xx
29 de dezembro de 2025
Resposta da DFS Furniture - Grantham
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Really helpful and friendly
Really helpful and friendly with making our decision, no pressure, everything was explained well when we made the purchase.
3 de janeiro de 2026
Resposta da DFS Furniture - Grantham
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great service
Staff were very friendly and helpful. Explained everything very thoroughly
3 de janeiro de 2026
Resposta da DFS Furniture - Grantham
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great sales experience and felt the…
Great sales experience and felt the service was very transparent.
27 de dezembro de 2025
Resposta da DFS Furniture - Grantham
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Jordan
DFS Customer Support
Country Living sofa was great
We found the Country Living sofa was exactly what we wanted. Dan was friendly and efficient. All good.
3 de janeiro de 2026
Resposta da DFS Furniture - Grantham
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Hassle free no pressure browsing
Hassle free browsing, knowledgeable and friendly staff, all round a nice experience
3 de janeiro de 2026
Resposta da DFS Furniture - Grantham
Good Afternoon Andrew,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Grantham 5 stars, Peterborough 0aul
The young lady at Grantham was 1st class. She was helpful,cheerful, asked a question she couldn't answer and she went to find out, coming back with the answer and a detailed explanation. 12 out of 10. We left having purchased with a big smile on our face. The only fly in the ointment was our visit to the Peterborough store last night, we were there to purchase and the young woman there coudn't be bothered leaving us and other customers without attention, only focussing on giggling with a male staff member on sofas in the corner. Grantham it is from now on despite the long drive. DFS, find staff interested in doig there job.
3 de janeiro de 2026
Resposta da DFS Furniture - Grantham
Good Afternoon Paul,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Grantham
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great experience
Our sales rep. I believe she was the manager. Was very helpful. Sat through the whole process with us and showed me and my partner a couple of sofas.
The process was quick and simple would 100% recommend
2 de janeiro de 2026
Resposta da DFS Furniture - Grantham
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Grantham
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Polite staff
Lovely salesman, not pushy. Very knowledgeable about the sofa and listened to what we wanted, offering advice when needed.
1 de janeiro de 2026
Resposta da DFS Furniture - Grantham
We appreciate you taking the time to share your experience. We're happy to hear that our team member was helpful and knowledgeable about our sofas.
Kind Regards,
Vanessa
DFS Customer Support
New sofa, Grantham DFS.
From the minute we walked in (we weren’t jumped on ) the staff (Sammy) at the store was so nice, she answered all our questions, and left us to make decisions without any pressure. She took us through the process right till the end and made us feel important. We would def recommend the Grantham store and Sammy if you are looking for a new sofa .
1 de janeiro de 2026
Resposta da DFS Furniture - Grantham
We appreciate you taking the time to share your experience. We're happy to hear that our staff made you feel valued and provided excellent service without pressure. Thank you for recommending our store!
Kind Regards,
Vanessa
DFS Customer Support
having the pleasure of Demi to discuss…
having the pleasure of Demi to discuss the new furniture and very well experianced in her job. we both felt comfortable discussing all aspects and made us feel very welcome which was a pleasure.
we both thought that when we left that the staff all seemed happy in there work which also makes you want to return ready for your next piece if furniture as we have always bought from DFS Grantham and each time we visit it gets better.
28 de dezembro de 2025
Resposta da DFS Furniture - Grantham
We appreciate you sharing your positive experience with us. We're happy to hear that you felt comfortable discussing your furniture needs and that our team made you feel welcome. We value your continued patronage and look forward to seeing you again.
Kind Regards,
Vanessa
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.