DFS Furniture - Grantham Opiniões 

2245
TrustScore: 5 em 5

4,9

Gonerby Road, NG31 8AU Grantham, GB


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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The team were understaffed but made an extra effort to help everyone. Ou salesperson Sammy couldn't have been more pleasant and helpful.

A empresa respondeu

Classificada 5 em 5 estrelas

The helpful but not intrusive assistance we received from Chloe was beyond criticism. Her knowledge of your products was faultless. It was a most enjoyable and productive experience. Excellent sale... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. Acessórios para móveis
  3. Loja de artigos domésticos
  4. Loja de mobília para sala de estar
  5. Loja de sofás
  6. Loja de estofos

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2245)

93 710 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

5 Star Service

Andrew was very knowledgeable and approachable. He took the time to explain everything clearly, answered all my questions, and made the whole experience comfortable and stress-free. Excellent customer service. I’d happily recommend him and DFS to anyone and wouldn’t hesitate to buy from them again.

16 de janeiro de 2026
logótipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good morning,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Andrew.

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Had a very positive experience at DFS…

Had a very positive experience at DFS Grantham, we wanted to have a good look around the available sofas without any sales staff breathing down our necks and the staff respected our wishes.

When we were ready to talk to someone, we didn't feel under any pressure at all and the purchase was a pleasant and straightforward experience.

This is the second suite we have bought from DFS and the last one lasted 12 years so hopefully this next one will be of similar great quality!

10 de janeiro de 2026
logótipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good morning Lucy,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

We was serverd by Sammy who was really…

We was serverd by Sammy who was really helpful while purchasing a settee an chairs she explained everything an got us all sighed up an sorted with your order a big thankyou for her 😊

18 de janeiro de 2026
logótipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

It was all good from start to finish

It was all good from start to finish.
Nothing was a problem.
Staff member Sammy was a great help.
Thanks

17 de janeiro de 2026
logótipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good afternoon Neil,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Classificada 4 em 5 estrelas

Good range

Good range , helpful staff , offering the product I was looking for at a reasonable price.
Not impressed by the ‘Ryan Air’ type extras menu i.e delivery , cushion content , guardsman etc.

16 de janeiro de 2026
logótipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good afternoon Andrew,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Excellent service ..

Excellent service ... very well looked after by the sales advisor who made sure we knew what we buying and all the aspects of the purchase. We now await the delivery...

16 de janeiro de 2026
logótipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Lorraine A
DFS Central Customer Support

Classificada 5 em 5 estrelas

Big thank you to Paige today for her…

Big thank you to Paige today for her time, expertise and warmth whilst thinking about buying another sofa. She was very engaged and knowledgeable about all the products and services. She wasn’t pushy and seemed to take a genuine interest in what we were buying, the space it was going into and how it would fit our lifestyle. Made the whole process feel much more smooth and enjoyable. Would very much recommend buying in store than online, and if in store, then having visited many DFS branches - Grantham stands out for all the right reasons.

15 de janeiro de 2026
logótipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Very friendly staff great knowledge…

Very friendly staff great knowledge easy to talk to.

14 de janeiro de 2026
logótipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

We appreciate you sharing your experience. We're so happy to hear our staff were friendly, knowledgeable and approachable for you!

Kind Regards,
Vanessa
DFS Customer Support

Classificada 5 em 5 estrelas

Sofa Purchase

Very good customer service from Dan he was there when needed and gave a great service everything explained fully in a friendly manner, can’t comment on the sofa I bought as not received yet.

7 de janeiro de 2026
logótipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

We appreciate you sharing your thoughts. We're glad that you were provided with great customer service in store and that everything was explained in a friendly manner. We hope you enjoy your new sofa.

Kind Regards,
Vanessa
DFS Customer Support

Classificada 5 em 5 estrelas

helpful staff

12 de janeiro de 2026
logótipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Classificada 5 em 5 estrelas

Exceeded my expectations with the knowledge and professionalism

The knowledge of the agent I dealt with, very open and honest when I was shooting questions at her. Pleasant and polite throughout my visit. Gave me confidence to make a purchase without any sales patter or pressure. I knew what I wanted and wasn't swayed with my decision.
Very chatty and personal touch added. Great customer service from Demi, professional and a pleasure to work with. A credit to your business.

12 de janeiro de 2026
logótipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

We appreciate you sharing your feedback with us. We're happy to hear that you had a positive experience and that you were satisfied with the service you received. We value you taking the time to leave us a review.

Kind Regards,
Vanessa
DFS Customer Support

Classificada 5 em 5 estrelas

Great selection

Great selection, friendly sales team that arent pushy and leave you alone to browse. Yet able to assist when required.

12 de janeiro de 2026
logótipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

We're happy to hear that you enjoyed our selection and found our sales team helpful but not overbearing. We appreciate your positive feedback very much!

Kind Regards,
Vanessa
DFS Customer Support

Classificada 5 em 5 estrelas

Just popped in to Browse We popped into DFS Grantham and was met…

We popped into DFS Grantham and was met by Chloe .
She was extremely helpful but certainly not over powering and was happy for us to have a look around the showroom and told us that she would be on hand to ask any questions,
We left the store and came home to take some measurements and Chloe had emailed us the price of what we were looking to buy which made it soooo much easier once we were ready to place the order
We ended up ordering a 4 seater along with a 3 seater and ex large bench

8 de janeiro de 2026
logótipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Lorraine A
DFS Central Customer Support

Classificada 5 em 5 estrelas

Really straightforward

Really straightforward. Great service

11 de janeiro de 2026
logótipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good Morning Neil,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

Great service

Great service. Very clear and efficient

10 de janeiro de 2026
logótipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Delivery Charge

The buying experience was good and, hopefully, the products will meet expectations.
The only gripe I have is the £179 delivery charge. Spending nearly £4K, I would expect items to be delivered free of charge.

9 de janeiro de 2026
logótipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Top bloke

Top bloke. Ticked every box

8 de janeiro de 2026
logótipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

We're happy to hear that we ticked every box for you. Thank you for your positive feedback; we appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

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