The team were understaffed but made an extra effort to help everyone. Ou salesperson Sammy couldn't have been more pleasant and helpful.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The team were understaffed but made an extra effort to help everyone. Ou salesperson Sammy couldn't have been more pleasant and helpful.
A empresa respondeu
The helpful but not intrusive assistance we received from Chloe was beyond criticism. Her knowledge of your products was faultless. It was a most enjoyable and productive experience. Excellent sale... Ver mais
A empresa respondeu
Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... Ver mais
A empresa respondeu
I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... Ver mais
A empresa respondeu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

Gonerby Road, NG31 8AU, Grantham, Reino Unido
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Andrew was very knowledgeable and approachable. He took the time to explain everything clearly, answered all my questions, and made the whole experience comfortable and stress-free. Excellent customer service. I’d happily recommend him and DFS to anyone and wouldn’t hesitate to buy from them again.

Resposta da DFS Furniture - Grantham
Had a very positive experience at DFS Grantham, we wanted to have a good look around the available sofas without any sales staff breathing down our necks and the staff respected our wishes.
When we were ready to talk to someone, we didn't feel under any pressure at all and the purchase was a pleasant and straightforward experience.
This is the second suite we have bought from DFS and the last one lasted 12 years so hopefully this next one will be of similar great quality!

Resposta da DFS Furniture - Grantham
We was serverd by Sammy who was really helpful while purchasing a settee an chairs she explained everything an got us all sighed up an sorted with your order a big thankyou for her 😊

Resposta da DFS Furniture - Grantham
A very knowledgeable & helpful assistant who made the whole process easy

Resposta da DFS Furniture - Grantham
It was all good from start to finish.
Nothing was a problem.
Staff member Sammy was a great help.
Thanks

Resposta da DFS Furniture - Grantham
Good range , helpful staff , offering the product I was looking for at a reasonable price.
Not impressed by the ‘Ryan Air’ type extras menu i.e delivery , cushion content , guardsman etc.

Resposta da DFS Furniture - Grantham
Excellent service ... very well looked after by the sales advisor who made sure we knew what we buying and all the aspects of the purchase. We now await the delivery...

Resposta da DFS Furniture - Grantham
Big thank you to Paige today for her time, expertise and warmth whilst thinking about buying another sofa. She was very engaged and knowledgeable about all the products and services. She wasn’t pushy and seemed to take a genuine interest in what we were buying, the space it was going into and how it would fit our lifestyle. Made the whole process feel much more smooth and enjoyable. Would very much recommend buying in store than online, and if in store, then having visited many DFS branches - Grantham stands out for all the right reasons.

Resposta da DFS Furniture - Grantham
Very friendly staff great knowledge easy to talk to.

Resposta da DFS Furniture - Grantham
Very good customer service from Dan he was there when needed and gave a great service everything explained fully in a friendly manner, can’t comment on the sofa I bought as not received yet.

Resposta da DFS Furniture - Grantham
The knowledge of the agent I dealt with, very open and honest when I was shooting questions at her. Pleasant and polite throughout my visit. Gave me confidence to make a purchase without any sales patter or pressure. I knew what I wanted and wasn't swayed with my decision.
Very chatty and personal touch added. Great customer service from Demi, professional and a pleasure to work with. A credit to your business.

Resposta da DFS Furniture - Grantham
Great selection, friendly sales team that arent pushy and leave you alone to browse. Yet able to assist when required.

Resposta da DFS Furniture - Grantham
We popped into DFS Grantham and was met by Chloe .
She was extremely helpful but certainly not over powering and was happy for us to have a look around the showroom and told us that she would be on hand to ask any questions,
We left the store and came home to take some measurements and Chloe had emailed us the price of what we were looking to buy which made it soooo much easier once we were ready to place the order
We ended up ordering a 4 seater along with a 3 seater and ex large bench

Resposta da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham
A very helpful and pleasant sales experience.

Resposta da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham
The buying experience was good and, hopefully, the products will meet expectations.
The only gripe I have is the £179 delivery charge. Spending nearly £4K, I would expect items to be delivered free of charge.

Resposta da DFS Furniture - Grantham
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