I've been looking for my first sofa for a while - but when I walked into DFS, it was the first store that I actually felt like the staff were trying to get me the best piece possible. Richard was the... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Great products at great prices. Customer service is excellent and staff are very friendly and attentive. Great communication with knowledgable staff. Just bagged a great deal in store 😊
Service was very good our second visit and and the third sales person we had seen all were helpfull without being pushy and able to advise and to spend time to help.
A empresa respondeu
Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Reino Unido
- 0333 999 9847
4,9
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had a great experience with Dfs today.
Had a great experience with Dfs today.
Marc helped us throughout the booking process.
25 de maio de 2026
Resposta da DFS Furniture - Ipswich
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Very patient with us all the way!
Very helpful from when we came in, supported us through all of the decisions thay needed to be made whilst being very kind.
24 de maio de 2026
Resposta da DFS Furniture - Ipswich
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Helpful staff
Comfortable experience in the store, no pressure applied just proper explanation.
22 de maio de 2026
Resposta da DFS Furniture - Ipswich
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Everything is great and easy process…
Everything is great and easy process and staff service is brilliant
23 de maio de 2026
Resposta da DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Ross offered a great level of support…
Ross offered a great level of support without being overpowering. The concept of using a second staff member to carry out a check was reassuring
23 de maio de 2026
Resposta da DFS Furniture - Ipswich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Amazing service and very helpful lady.
22 de maio de 2026
Resposta da DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Ipswich
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Ipswich
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Outstanding but not intrusive customer…
Outstanding but not intrusive customer service and we found just what we were looking for even though we didn't know what we were looking for
22 de maio de 2026
Resposta da DFS Furniture - Ipswich
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
My experience st DFS was pleasant and…
My experience st DFS was pleasant and nice. The staff welcomed me warmly, and patiently explained available sofa options. They were helpful, respectful and knowledgeable making me feel comfortable and well attended to throughout my visit.
22 de maio de 2026
Resposta da DFS Furniture - Ipswich
Hello Grace,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Ipswich
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Tina was really helpful and knowledgeable
Tina was really helpful and knowledgeable with all questions answeredstraight away
20 de maio de 2026
Resposta da DFS Furniture - Ipswich
Good afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
When l visited the store the layout of…
When l visited the store the layout of the furniture looked good, all l really can say is the staff were very helpful and knowledgeable.
13 de maio de 2026
Resposta da DFS Furniture - Ipswich
Good afternoon Christine,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly helpful staff!!
The staff are so lovely at Ipswich really helpful and explain everything and answered all my questions
18 de maio de 2026
Resposta da DFS Furniture - Ipswich
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The staff at Ipswich branch wonderful
The staff at Ipswich branch wonderful. All of them without exception so helpful, friendly and the best coffee I ever tasted 🤣❤️thank you all so much. Xx
18 de maio de 2026
Resposta da DFS Furniture - Ipswich
Good morning Angela,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very friendly salesperson (Julia)
Very friendly salesperson (Julia). The whole process took very little time and was hassle free.
17 de maio de 2026
Resposta da DFS Furniture - Ipswich
Good morning Mrs McMaster,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Ipswich
Good afternoon,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The staff were very helpful and…
The staff were very helpful and knowledgeable and made everything so easy in a relaxed atmosphere
15 de maio de 2026
Resposta da DFS Furniture - Ipswich
Good morning Mr Howlett,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Liam from online services was…
Liam from online services was excellent. He was so helpful and efficient with our order. We also went to DFS Ipswich and Ross was so helpful there as well
15 de maio de 2026
Resposta da DFS Furniture - Ipswich
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Ipswich
Good morning Luke,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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