I've been looking for my first sofa for a while - but when I walked into DFS, it was the first store that I actually felt like the staff were trying to get me the best piece possible. Richard was the... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Great products at great prices. Customer service is excellent and staff are very friendly and attentive. Great communication with knowledgable staff. Just bagged a great deal in store 😊
Service was very good our second visit and and the third sales person we had seen all were helpfull without being pushy and able to advise and to spend time to help.
A empresa respondeu
Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Reino Unido
- 0333 999 9847
4,9
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Marcus was very helpful and informative…
Marcus was very helpful and informative and it was easy to make my choice and purchase. He was sensitive to my health needs.
12 de maio de 2026
Resposta da DFS Furniture - Ipswich
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Marcus.
Kind Regards,
Jordan
DFS Customer Support
Nice layout in store and very helpful…
Nice layout in store and very helpful sales assistant.
Richard was friendly and polite, explaining all the features of the sofa we were interested in.
Very pleasant shopping experience.
12 de maio de 2026
Resposta da DFS Furniture - Ipswich
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Richard.
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Very good service and all the necessary information was given to us.
11 de maio de 2026
Resposta da DFS Furniture - Ipswich
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Richard was very helpful and actually…
Richard was very helpful and actually took the time to ask what we wanted. He answered all our questions and finally found us the right sofa.
10 de maio de 2026
Resposta da DFS Furniture - Ipswich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
2nd visit to the store
2nd visit to the store, all staff were friendly and helpful. Mark took the time to explain everything we needed to know. Very helpful.
10 de maio de 2026
Resposta da DFS Furniture - Ipswich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Great experience. Richard at the Ipswich store was super helpful. Lots of knowledge that really helped my decision making when finally choosing my new bed and mattress
10 de maio de 2026
Resposta da DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Good service from Tina
10 de maio de 2026
Resposta da DFS Furniture - Ipswich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Resposta da DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Service was very helpful today and…
Service was very helpful today and service with a smile made the experience even better found what we wanted and more thank you very much Tina
9 de maio de 2026
Resposta da DFS Furniture - Ipswich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Space to browse
The staff were helpful but not invasive. They answered questions and let us browese unhindered. When we made our choice they advised us our options were very friendly and efficient.
8 de maio de 2026
Resposta da DFS Furniture - Ipswich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Ipswich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Great choice of sofas to pick from
Great choice of sofas to pick from. Very friendly, helpful and knowledgeable staff and we felt under no pressure.
The sales lady we dealt with,Tina at the Ipswich branch, definitely deserves credit for her knowledge and understanding of the furniture we purchased.
8 de maio de 2026
Resposta da DFS Furniture - Ipswich
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Ipswich
Good afternoon Mick,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Very helpful and knowledgeable staff
6 de maio de 2026
Resposta da DFS Furniture - Ipswich
Good morning Clare,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
pleasant and professional sales person.
6 de maio de 2026
Resposta da DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Alexis was very friendly &…
Alexis was very friendly & knowledgeable about the product.
6 de maio de 2026
Resposta da DFS Furniture - Ipswich
Good afternoon Kevin,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Amazing service
Amazing service, supportive with an active interest in finding what best suited us. Amazing service and overall positive store atmosphere
18 de abril de 2026
Resposta da DFS Furniture - Ipswich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Excellent experience today at DFS…
Excellent experience today at DFS Ipswich. Tina was very helpful and made the whole process very easy!
4 de maio de 2026
Resposta da DFS Furniture - Ipswich
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Me and my partner went in to dfs in…
Me and my partner went in to dfs in ipswich and we had the pleasure of Julia* taking us through the process of purchasing a sofa. She was welcoming, knowledgeable, friendly and polite. We would highly recommend
2 de maio de 2026
Resposta da DFS Furniture - Ipswich
Good morning Jack,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
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