Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Friendly and respectful staff. Purchase processed quick and efficient without any unnecessary pressure.everything was explained clearly. Any questions answered in a simple manner. Top service.
A empresa respondeu
The service was spot on from Rhianna. She was very informative about several sofas we looked at. She gave us time to look around, discuss what we wanted for our budget and have good advice about the s... Ver mais
A empresa respondeu
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Broadway, Centre Park, OL2 5HX, Oldham, Reino Unido
- 0333 999 9755
4,9
Excelente
6 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da DFS Furniture - Oldham
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Very helpful and knowledgeable sales…
Very helpful and knowledgeable sales person
12 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Sales guy friendly and knowledgeable
Sales guy friendly and knowledgeable
Simple ordering process
11 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
It was quick
It was quick, nice, and easy! Very friendly assistant - Hill (Oldham)
11 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Very professional customer service…
Very professional customer service polite and very patient
10 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Top service
First time buying a sofa for new home. Everything explained thoroughly. Nice guy, very helpful. Quick and easy!
10 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Happy with my purchase today can’t wait…
Happy with my purchase today can’t wait for sofa to come lovely helpful guy was friendly and very helpful. Even got a latte
9 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello Danielle,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
There explained everything to me and…
There explained everything to me and very good customer service thanks 😊
9 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful
The sales person was very helpful and good to talk to my wife was happy
9 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Used the oldham store before and the…
Used the oldham store before and the staff were brilliant,this time I bought online as I knew exactly what I wanted
7 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello Dawn,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Jenny helped us choose our a new sofa…
Jenny helped us choose our a new sofa and was helpful from start to finish. She talked us through the whole process, very informative and helped complete our purchase.
6 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Don at Oldham store was very helpful…
Don at Oldham store was very helpful and give the best advise on the sofa package I purchased he is a credit to your company
6 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very helpful
Very helpful. Explained all the paperwork clearly . All in all a very straightforward pleasant experience.
5 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
5-star service from Matthew at DFS
Highly recommend DFS, especially Matthew! He was so patient, helpful, and honest with all of my questions. There was zero pressure to buy, which made a huge difference to my shopping experience. He took his time and was incredibly thorough with the paperwork. A brilliant, stress-free experience from start to finish!
5 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Matthew.
Kind Regards,
Jordan
DFS Customer Support
Great staff and very helpful
Great staff and very helpful. Would highly recommend
28 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Perfect
I can’t wait for the sofa to arrive, the lady in the store at Elk Mill her name was Rehana was extremely helpful and made the experience enjoyable. Thank you DFS
4 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Thanks to Matt Lea for looking after…
Thanks to Matt Lea for looking after us. We probably didn’t allow enough time but Matt was kind enough to assist in getting what we needed to get done in the time allowed. Great experience all round - thank you.
4 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
A Experiência Trustpilot
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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