Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Friendly and respectful staff. Purchase processed quick and efficient without any unnecessary pressure.everything was explained clearly. Any questions answered in a simple manner. Top service.
A empresa respondeu
The service was spot on from Rhianna. She was very informative about several sofas we looked at. She gave us time to look around, discuss what we wanted for our budget and have good advice about the s... Ver mais
A empresa respondeu
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Broadway, Centre Park, OL2 5HX, Oldham, Reino Unido
- 0333 999 9755
4,9
Excelente
6 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The item was delievered putside without…
The item was delievered putside without any notice.
27 de junho de 2026
Resposta da DFS Furniture - Oldham
Good morning Carene,
Thank you for sharing your review with us, unfortunately the linked order reference contains products which are due to be delivered in August and no delivery has been attempted yet. If you do have another order with us please get in touch.
Kind Regards,
Holly M
DFS Customer Support
Bought our furniture from dfs for the…
Bought our furniture from dfs for the last 26 years , always been very good quality and customer service is brilliant
23 de junho de 2026
Resposta da DFS Furniture - Oldham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
New sofas
Second visit to the store and staff very helpful both times. Shown different styles in smaller range. Good experience thank you
2 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello Anne,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Mathew was very good with all the…
Mathew was very good with all the questions I asked him. I was very pleased with the communication with Matthew. Explain with everything I ask Mathew.
2 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello Richard,
Thanks for your lovely feedback, we’re glad to hear Matthew met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Oldham
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Staff ( Ian ) was very polite and…
Staff ( Ian ) was very polite and informative,and very efficient
28 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello Chris,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Good service
Good customer service, lots product display and finance facilities although prices are so high compared to others Supplier or seller
24 de junho de 2026
Resposta da DFS Furniture - Oldham
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Mike was fantastic. Highly recommend
Was sold a couch by Mike which looked great in the showroom but then it was delivered and it went downhill from there. The guys who delivered it didn't explain any of the features or check it was working. Half the features dont work. The Bluetooth, the lights and heated seats all dont work. Been through loads of troubleshooting and nothing fixes it.
However after a few phone calls and a visit back to the store Mike and the other staff managed to get the issue resolved and got me set up with a different couch at a better rate than before so im happy with everything now. Would highly recommend Mike at Elk Mill store.
24 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello Daniel,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Customer service was fabulous love the…
Customer service was fabulous love the people who works their.. friendly environment
23 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Absolutely great service!
Absolutely great service!! Michael went above and beyond to help us. We would highly recommend DFS!!! Outstanding!!
16 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Jenni was lovely
Jenni was lovely, really helpful - showed me what I was interested and gave me loads of options and information. Made it easy
22 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The staff where very helpful there was…
The staff where very helpful there was no pressure to buy , we was given all the information about the sofa and then left to think about , drinks where offered which I thought was really nice off them
15 de junho de 2026
Resposta da DFS Furniture - Oldham
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Help in every detail
I found they were helpfull especially the Jenny who signed us up thank u
22 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Sales staff member was very Polite and…
Sales staff member was very Polite and knowledgeable, help me choose a mattress that suited my preference
22 de junho de 2026
Resposta da DFS Furniture - Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Oldham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
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