DialAFlight Opiniões 15 322

I have been a repeat customer with Dial a Flight for a number of years now. Their customer service is outstanding, and a special commendation to our travel agent Sean Furnival! He has been incredibly diligent and professional over the years. Going above and beyond in moments that were hard for our family in situations such as having to arrange travel ‘home’ for us to take care of a dying family member. His compassion and professionalism made a very difficult moment a little easier.

The very fact that knowing Dial a Flight were at the end of a phone to answer any questions, and also give there support

Finding accommodation suitable for requirements.

Always friendly, professional and very helpful - we have used Dial-a-Flight since 1992 and always had first class service.

Everything went smoothly. I think they should review their no refund policy.

Thomas Smith at DialAFlight has been organising trips for us to Australia for some years. All the arrangements he has made have been flawless. The most recent involved a week travelling in Malaysia on the way to Adelaide. In addition to travel, Thomas’ recommendations for provincial Malaysian hotels were well informed and excellent.

I have used dial a flight a few times now, they are very helpful, caring and listen to our needs. Our recent trip to Japan was amazing, well organised and the information pack guided us step
By step, through the streets of Japan, the metro, bullet train was all organised with tickets, time tables etc etc… I would without doubt recommend the service they offer. Thank you DialaFlight

I had experienced first class service from Aidan Pinder and the rest of the team I could not find any fault with the service I received from all the staff they were prompt in answering the calls and messages were relayed promptly. I will most certainly always use them for all my future flights etc, I got some really good hotel recommendations which is something I never had. All I can say is well done everyone you are all brilliant and I appreciate everything they done to make my holiday a great memory

Tom organised an amazing trip to Costa Rica for us. He listened to what we wanted, found us a really good deal and explained in detail what would happen. He also called us before the trip to check whether we had any questions. Highly reccomend.

We have booked our honeymoon for February/March 2027 through Ian Newton at DialAFlight. Ian has made the booking process an absolute pleasure. Ian has also made the process easy to understand and has been understanding and accommodating of our needs.
Thank you Ian!

Amazing holiday booked by Darryll as always. Great service, quick connections and good flight times.

Charlotte is simply AMAZING. I have booked several trips with dial a flight, ranging from full on holidays, to just flughts or just hotels. Charlotte always makes sure all is in order, very promptly comes back on queries, pro-actively checks in on anything she spots, keeps in touch regularly, and justctakes the worry off you. Even if the cost is slightly more than an online deal, I HIGHLY recommend Charlotte and Dial a Flight. It is sooooo worth it.

I wanted to book a holiday for Egypt and contacted many agents. Finally I contact an intelligent lady called Rebecca Wilkies in Dial a Flight in February 2026, and she could put together a plan no one else could. Due to a technical issue with our passport, we couldn’t fly but I certainly suggest this company, especially Rebecca.
I look forward to book with this company in the future.

I have used DialAFlight for many years to organise our sometimes complex flight requirements. Connie Lau has been our contact and has always provided helpful advice. This has been particularly useful on our latest trip to China, when our return flight via Dubai became a concern owing to the current situation in the Middle East. Knowing that Connie was available to advise and support us if problems arose, was very reassuring. She kept in touch through the 6 weeks we were away, updating us on the situation with our airline.

We were recommended to DialAFlight by a friend and so glad we used them. Billy the travel advisor listened to our requirements and gave us various flight options of which one we took. The DialAFlight app is excellent and easy to keep up to date with the bookings. We will definitely use again. 5 Stars from us!

Calvin Ali was just so helpful when our BA flight to Frankfurt ( in transit to Toyko) was cancelled, he got us onto a Munich flight the next day, other transit passengers were left totally to BA and missed 2 days of their holiday.
Very many thanks to Calvin, we will use dialflight again
Tremendous service

A company we have used many times, and had ALWAYS provided a first class service. Highly recommend.

Thank you as always for your remarkable service and advice….wonderful Hotel in Lisbon,location was perfect.

Malcolm & Lynne

I have used Dial a Flight now on several occasions over the years and have never had a bad experience. All the people I have dealt with have always been very helpful and very professional, and it was exactly the same this time when I booked flights to Australia. Sebastian kept me informed and up to date with all the changes in flight times due to the conflict in the Middle East and I can’t fault the service. I will have no hesitation in using them and recommending them to friends and family.

William from start to finish was so very helpful. He organised our trip to Sri Lanka then a split resort holiday in the Maldives then a 3 night break in Dubai. Dubai unfortunately didn’t happen due to the troubles. He organised us to stay on in the Maldives instead. Our flight was also cancelled and we had to use the 24 hr emergency service. The lady we spoke to there got us on an alternative flight home, direct. She too extremely helpful.
We had so many questions before this trip it seemed I was constantly contacting William but nothing was too much trouble. Hotel recommendations perfect.
Thank you so much.
Will definitely use again.