Discount Mobility Opiniões

120

•

4,7

Fornecedor de equipamento para mobilidade

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Leia as opiniões dos outros

I spoke with Nicky who assured me she would be able to deliver a mobility scooter to me the same day for a very reasonable price. Nicky and her husband Shaun came and delivered the scooter as promised... Ver mais

Rachel was really great helping me sort out a powerchair for my dad. her communication was great, she kept me updated at every stage. She expedited the delivery as we needed the chair in a hurry.

No reservations. Both excellent design and quality and just what I needed. Delivery received three day from order and would recommend the company for product and service. The Tri-Walker is sligh... Ver mais

We had researched various mobility scooters for my husband & the Rascal Veo Sport fitted the bill for us. Discount mobility were far less expensive than anyone else so we took a chance & ordered. The... Ver mais

Informações sobre a empresa

Fornecedor de equipamento para mobilidade

Sobre Discount Mobility

Escrito pela empresa

Discount Mobility offers a variety of Discounted Mobility products and solutions to help people be active and mobile and in many cases, much more independent. All Our Mobility Products are Brand New With Big Discounts From The Normal High Street RRP. View: *Mobility Scooters *Electric Wheelchairs If you cannot Find the Mobility Product On Our Mobility Website, Drop us an email at info@discount-mobility.co.uk And We Will Source the Mobility Product and Offer You The Lowest Online Prices

Informações de contacto

Kings Street, LA1 1LE, Lancaster, Reino Unido
01524 888880
info@discount-mobility.co.uk
www.discount-mobility.co.uk

4,7

Excelente

120 opiniões

5 estrelas

4 estrelas

3 estrelas

2 estrelas

1 estrela

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2 opiniões nos últimos 12 meses

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9/12/2019

Bought 2 batteries

Bought 2 batteries, 12 volt, 100 amp. Batteries that arrived were not what I ordered. The old batteries had lead terminals that stuck up and took a size 13mm bolt. New batteries have flush terminals with 10 mm bolt. Original batteries went to 26.5 when fully charged, slight incline from house to the road they would pull down to 25. When new batteries fitted on a full charge went to 26.5 but when I went up the slope they pulled down to 22, plus they do not have the same power as the original batteries. These were not the batteries I ordered, I emphasised about the battery posts but this is what arrived. I phoned to complain but was assured they were alright - but they are not!

9 de dezembro de 2019

Opinião espontânea

Resposta da Discount Mobility

9/12/2019

Der Mr McGregor.

I am sorry that you have been disappointed with the batteries that you have received, resulting in your decision to leave a 1 STAR Review.

The batteries supplied are Brand New Replacements for the Easy Rider mobility scooter.
If you can have the new batteries tested locally, and if they are faulty we will replace them under warranty for free.
Or if you can phone Andrew on 01245 905144 he will be able to assist you further.

Kind Regards

Jon
Discount Mobility.
www.discount-mobility.co.uk

9/12/2019

It was so easy from ordering to…

It was so easy from ordering to delivery, delivery man was very helpful. I would recommend you .

9 de dezembro de 2019

Opinião espontânea

Resposta da Discount Mobility

9/12/2019

Dear Rita.

Thank you for the kind words and your 5 Star Review against your recent purchase of a Sunfire General Mambo 512 Powerchair from Discount Mobility

Kind Regards

Jon
Discount Mobility
https://www.discount-mobility.co.uk/p534172/sunfire-general-mambo-512-powerchair.html

9/12/2019

Very helpful staff

Very helpful staff, delivered when said, all up and running. No hesitation in recomending them.

9 de dezembro de 2019

Opinião espontânea

Resposta da Discount Mobility

9/12/2019

Dear Mr Keeley.

Thank you for making your recent purchase of a One Rehab Kingsley Dual Motor riser recliner chair from Discount Mobility, and leaving your 5 Star Review Feedback.

Kind Regards
Jon
Discount Mobility
https://www.discount-mobility.co.uk/p534209/one-rehab-kingsley-dual-motor.html

9/12/2019

Excellent Service,Delivery & item also…

Excellent Service,Delivery & item also the best price,many thanks

9 de dezembro de 2019

Opinião espontânea

Resposta da Discount Mobility

9/12/2019

Dear Mrs Thomas.

Thank you for leaving a 5 Star Review following your purchase of a Fireside Chair.
https://www.discount-mobility.co.uk/p532779/queen-anne-fireside-chair.html
We appreciate all feedback and use this to improve our service.

Kind Regards

Jon
Discount Mobility.
www.discount-mobility.co.uk

22/11/2019

Excellent service

Excellent service and great products

22 de novembro de 2019

Opinião espontânea

Resposta da Discount Mobility

22/11/2019

Dear Mrs Vale.

Thank you for leaving your 5-star review against your recent purchase and service from Discount Mobility.
We hope you enjoy your Powerchair, and as a valued customer we look forward to seeing you return.

Kind Regards

Jon
www.discount-mobility.co.uk/p533842/electric-mobility-ultralite-765-powerchair.html

19/11/2019

I cannot fault this company for their…

I cannot fault this company for their service. My mobility scooter arrived very quickly and I was shown by the delivery man how to use it. He was very helpful and I couldn’t be happier with my purchase, thank you
Annette

19 de novembro de 2019

Opinião espontânea

Resposta da Discount Mobility

22/11/2019

Dear Annette.

Thank you for purchasing your mobility scooter from Discount Mobility and leaving your 5 star review.
We appreciate the feedback you have given on the delivery service, and will pass on your message to our delivery driver who normally gets missed out on any good feedback.

Kind Regards

Jon
www.discount-mobility.co.uk/p532560/drive-mercury-envoy-4.html

19/11/2019

Very helpful staff

Very helpful staff, good delivery service and an excellent product. My father is very pleased with his new scooter

19 de novembro de 2019

Opinião espontânea

Resposta da Discount Mobility

22/11/2019

Dear Mrs Stanley.

We would like to say a big thank you for your 5-star review for the new mobility scooter and service your father has received from Discount Mobility and to take this opportunity to wish him all the best.

Kind Regards

Jon
www.discount-mobility.co.uk/p532515/freerider-kensington.html

Actualizada a 13/11/2019

They are fantastic to deal with.

They are fantastic to deal with, I had to make a few phone call to make sure about delivery as I kept forgetting when, but they were kind and patient with me. I even recommend my friend and she brought a scooter from them so 2 very happy people.

13 de novembro de 2019

Opinião espontânea

Resposta da Discount Mobility

14/11/2019

Dear Lou.

Thank You for your 5 Star review for the service you received against your purchase of a "Drive Cirrus Powerchair". We would also like to Thank You for passing on our details to your friend.

Kind Regards

Jon
www.discount-mobility.co.uk/p551155/drive-cirrus.html

13/11/2019

This is quite simple

This is quite simple. DM supplied exactly what they said they would when when said they would at the price they said it would be. This is a genuine and honestly felt 5 star rating.

13 de novembro de 2019

Opinião espontânea

Resposta da Discount Mobility

14/11/2019

Dear Phillip.

Thank you for making your purchase of a "Lars Rise and Recline Armchair" with Discount Mobility.
And we appreciate your honest and trusted 5 Star Review.

Kind Regards.

Jon
www.discount-mobility.co.uk/p532703/lars-rise-and-recline-armchair.html

12/11/2019

10 de setembro de 2019

Opinião espontânea

Resposta da Discount Mobility

19/09/2019

Dear Mrs Smith.

Thank you for your 5-star review about our service.

Kind Regards.

Jon
Discount Mobility.
www.discount-mobility.co.uk

10/09/2019

Good price Good Service what more do…

Good price Good Service what more do you want.

10 de setembro de 2019

Opinião espontânea

Resposta da Discount Mobility

19/09/2019

Dear Stephen.

Thank you for your 5-star review.
As a valued customer, We look forward to seeing you return.

Kind Regards.

Jon
Discount Mobility.
www.discount-mobility.co.uk

Actualizada a 26/07/2019

buy NEW Drive Easy RiderPaid £4111 received second hand Hardly Used

ALS Patient buy New Drive Easy Rider paid £4111 received second hand Hardly Used , contact Manager but not answer Refuse return , not recommend not buy because Salle second hand ,BE AWARE TO HIM

26 de julho de 2019

Opinião espontânea

Resposta da Discount Mobility

26/07/2019

Dear Mr Batrina.

The Scooter you have received was supplied to you from Drive Medical and is brand new. and was inspected and signed for on the delivery in your absence by your wife.

We have now driven from Preston to your address in Essex on two occasions, both on pre-arranged appointments to inspect your mobility scooter, and to find no one at your property on our arrival.

We have already agreed that we will accept a return against your mobility scooter, but unless we are able to meet you or a representative at your property we will be unable to collect the scooter.

Please contact Discount Mobility at your earliest on 01245 905144 to make the required arrangments for the safe return of your mobility scooter.

Kind Regards.

Discount Mobility.

23/07/2019

Go go elite scooter

Purchased this on the 30th June 2019 after 3 weeks found a fault on the scooter have now been waiting 4 weeks to get scooter fixed tried to charge £80 for an engineer to come out even though it is still under manufacturer warranty. Would never purchase from this company nothing but hassle and been so stressful for my disabled husband who has now been housbond for 4 weeks as he relies on this scooter to get out and about

23 de julho de 2019

Opinião espontânea

Actualizada a 15/05/2019

Purchased a van os yoga excel rubbish

Purchased a van os yoga excel, didn’t work when arrived, sent me a new charger to no avail, sent out a engineer, stated loose connection, used it for holiday only for it to stop working at check in, had to get parents to collect it, had to hire one at £90 now it’s like new not used every day and they want to charge me £80 to get a engineer out, even though it’s only 10 month old and was faulty from new, disgusting and would expect it to last more than 10 months, never will I use again this company and I should of insisted on a replacement when it arrived not working, will be pursuing this case issue for inconvenience and unsatisfied customer service,
Also the speed of the service your having a laugh, I emailed last week to arrange the repair and no reply from you , I spoke to you hours ago, and I’m still awaiting a phone call from you to arrange this repair, how long does it take you to sort a appointment ? i am disabled and being without a scooter restricts me even more , so come on discount mobility let’s get this problem sorted , and another thing when I asked about upgrading the warranty you told me you don’t have one, think you need to update your staff !!

15 de maio de 2019

Opinião espontânea

Resposta da Discount Mobility

15/05/2019

Dear Mrs Morris

I understand that you have already spoken to a member of the customer care team today (15/05/2019) and they are making arrangements to fix a date for an engineer to come out to look at your VanOs Yoga Mobility Scooter.

The £80.00 RTB Warranty call out fee is stipulated in our terms and conditions when buying any mobility scooter from Discount Mobility. https://www.discount-mobility.co.uk/pg50125/warranty-and-guarantee.html
And details are also listed on how to make a claim: "If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it may be we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop!"

During the online checkout, customers are requested to select either the “Free RTB Warranty” as selected on your purchase or the “Gold 12 months peace of mind warranty” for £79 extra.
If the “Gold peace of mind warranty” is selected as an option, all the engineered call out will be free for the entire 12 months of the warranty period.

However, at this present time, the priority is to get your mobility scooter working again and we hope to be able to arrange for an engineer to come out to you ASAP.

Kind Regards.

Jon
Discount Mobility.

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