DNA Insurance Opiniões 

262
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I would like to say a massive thank you to Toni at DNA Insurance. I was at the point of giving up and taking my business somewhere else because I was having so much trouble with my portal. Toni s... Ver mais

Classificada 5 em 5 estrelas

Toni was absolutely amazing, after other employees of DNA failed to get quotes to us for additional drivers which resulted in us loosing new employee’s twice! We had almost lost hope and interes... Ver mais

Classificada 5 em 5 estrelas

Been insured through DNA for 8 years now, happy with their service and ease of updating vehicles. Helpful and friendly staff, Thomas Rowe dealt with my renewal this year and made my renewal very quic... Ver mais

Classificada 5 em 5 estrelas

Toni from the customer services team helped me out with a small IT problem with issuing my insurance details she was very professional when resolving this the phone communication was also good she... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Corrector de seguros
  2. Agência de seguros

Escrito pela empresa

DNA Insurance Services Ltd has grown organically to its current hugely successful position in the Insurance Market through sheer hard work and determination. The last ten years have seen the company grow year on year to a point where we now have over 10...


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

262 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,7

Todas as opiniões

(262)

88 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Matt was an absolute belter

Matt was an absolute belter; I called for a renewal quote and he came in slightly better than my existing insurer. Not a significant sum involved, but his response times were excellent.
The proof of the pudding will be his after sales care now I've paid up.
Historically, brokers tend to focus on new business, not existing customers. Only time will tell.
Right now; he's been great.
Thank you Matt

31 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The worst insurance company ever high…

The worst insurance company ever high prices very bad customer service and scam you out of money

30 de março de 2026
Opinião espontânea
logótipo da DNA Insurance

Resposta da DNA Insurance

Hi, we're really sorry to hear you've been left disappointed by our service on this occasion. Unfortunately, we have no record of you on our system so could you please email your best contact details to mail@dna-insurance.com and we will investigate. Thanks, DNA.

Classificada 5 em 5 estrelas

We have been dealing with Laura Coull…

We have been dealing with Laura Coull for the past 2 years and she's amazing all the time, aways helpful as much as possible, what a great experience is to deal with her. I really recommend her and the hole DNA tram. Thanks for your help! From Gradevski Services ltd

30 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I dealt with Matt- Excellent

I dealt with Matt, who took the time to understand my motor trade business and find a bespoke cover, with multiple options and was competitive in his quotation. Always responsive and happy to cover any questions in detail!

7 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Trade insurance made easy

Been insured through DNA for 8 years now, happy with their service and ease of updating vehicles.
Helpful and friendly staff, Thomas Rowe dealt with my renewal this year and made my renewal very quick and easy even while helping me sort out a new login for my mid database. I always recommend DNA insurance.

19 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Toni was extremely professional and…

Toni was extremely professional and provided excellent service from start to finish. She was knowledgeable, responsive, and made the entire process smooth and stress-free. I truly appreciated her attention to detail and dedication to delivering great results.

27 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

This review is for Matthew Carpenter. We went back and forth quite a few times given the circumstances of who would accept the 5 year NCB, however Matthew was patient throughout not pushy and eventually got a policy that suits. Nothing was too much, he was very professional. Highly recommend using them.

28 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Five-star service from start to finish

Five-star service from start to finish. Wes was especially helpful throughout, explaining everything clearly and making the whole process quick and straightforward. Communication was excellent and nothing felt like too much trouble. Great service and would definitely recommend.

23 de janeiro de 2026
Opinião espontânea

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