I bought Bramblecrest rattan garden furniture from Dobbies, for over £1600, which subsequently started breaking down after very light usage. Following customer service enquiries with Dobbies and Bra... Ver mais
Localização
Alterar localizaçãoSalisbury Road, SP11 7DN Andover, Hampshire, GB
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Leia as opiniões dos outros
I was a guest of friends who had made an Afternoon Tea Reservation. On arrival, no table was allocated or laid up for this 50th Wedding Anniversary celebration. No serviettes were supplied and I had t... Ver mais
I was looking for assistance in purchasing an artificial tree when Mel ( 21367 ) came to assist me. She was professional, polite and a very lovely person. Nothing was too much trouble. Dobbies should... Ver mais
Good morning. I would have given full stars but unfortunately on our visit to Dobbies in Andover last Sunday we were not allowed into the restaurant. We go quite often on Sunday morning for a brea... Ver mais
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Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Informações de contacto
Salisbury Road, SP11 7DN, Andover, Hampshire, Reino Unido
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I am here a Dobbies,
I am here a Dobbies,
we joined the que got our tea and sat down waiting on the food order 45 mins have passed and still no food.
should of read previous reviews.
Poor customer service and even worse product quality
I bought Bramblecrest rattan garden furniture from Dobbies, for over £1600, which subsequently started breaking down after very light usage. Following customer service enquiries with Dobbies and Bramblecrest, they were entirely unhelpful and refused to do anything about the broken furniture, even though it was under a 3 year guarantee. Absolutely useless, total lack of customer service, and would NOT recommend buying any expensive furniture from them OR Bramblecrest. Totally not fit for purpose and guarantee is about as much use as a chocolate teapot so don’t rely on it.
Do not recommend. Spend your money elsewhere.
Senseless rules on food sales
We arrived just before 11.30 for coffee and pastries. Whilst joining the queue we spotted croissants for sale and determined to have some. Despite a very small queue it was very slow and by the time I was served I was told that some magic time border had been crossed and due to a head office dictat I could no longer be sold croissants! To be fair the member of staff agreed it made no sense but was bound by the senseless ruling. After an appeal to a manager with common sense we were allowed croissants which were retrieved from under the counter. The coffee and food was actually very nice but why did I have to fight for it? Get a grip Dobbies Head Office. Incidentally, during the debate a long queue of frustrated customers formed who all agreed with my position.
I was a guest of friends who had made…
I was a guest of friends who had made an Afternoon Tea Reservation. On arrival, no table was allocated or laid up for this 50th Wedding Anniversary celebration. No serviettes were supplied and I had to ask twice for them. They were eventually handed to me all scrunched up like you would take tissues out of a box. A very disappointing experience but the food was very nice.
Was able to get runner bean plants as…
Was able to get runner bean plants as I've had a problem with seed germination this year
Fantastic staff
Fantastic staff, so helpful & knowledgable - special thank you to the young lad who helped me lift my topsoil into the car!
Excellent visit
Excellent visit, well laid out plants and a good variety and reasonably priced. Very clean, and helpful staff.
Gardening experience
Really helpful till staff when there was a problem with my Dobbies bonus card
I was able to buy exactly what I…
I was able to buy exactly what I needed, at an acceptable price. Thank you!
Wwe felt very welcome e arrived n it was lovely to see all…
We arrived n it was lovely to see all the pots with flowers n greenery felt so welcome. The whole shop was well everything was displayed so lovely I bought a yellow orchid
We went to the cafe we had a cappuccino and a tea the cakes were out of this world n not expensive
The cafe was very clean
Every member of staff is very friendly…
Every member of staff is very friendly and helpful. Everyone always goes the extra mile in Dobbies. Much appreciated, thank you.
Friendly helpful staff.
Lovely place.
Lovely place.
Sell a good variety of plants.
All very tidy.
Got always the help I needed.
A pleasure to shop in this place.
It Is a pleasant experience when you…
It Is a pleasant experience when you visit the store.
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