Dominic Smith Electrical Opiniões 

Ordered my item Sunday picked up Monday stress free shopping

Very fast delivery

Excellent customer interaction. Sales representative went out of her way to satisfy our requirements.Great service as always with Dominic Smith.

Straightforward purchase. Everything delivered on time and installed perfectly. Friendly installation

Super fast delivery. Item looks like it's already been opened though. A present for a birthday so will come back when birthday has passed to update if any issues with item.

What l liked was the ease of ordering, reasonable price, stock availability, fast processing of my order and quick delivery.
My only dislike was the state of the product upon receipt of the product. The packaging consisted of black shrink wrap of the products original carton. Because of this the carton was crushed in many areas. There was also a medium size whole in the carton. Because of this I took numerous photos a I opened the package. But luckily there was no damage to the product itself.

Delivery on time easy to order
Very nice delivery drive.

Competitive price, prompt friendly delivery

Very disappointed with this vendor, especially as they had been recommended.

Made order on website where was advised of delivery within 4 days. Received order confirmation, confirming order in 4 days. Heard nothing back from vendor. Unable to access order information on the website, no number to contact websales department. Rang shop and was told delivery would be at least 2-3 weeks. Indicated that this wasn't acceptable and that someone would call me back in the morning. Rang back the day after after no call received, was told would be contacted within the hour. 2 days later still waiting on a call. Eventually decided to cancel after 6 days of tumbleweed. Only good interaction, which is why I have rated them 2 stars rather than 1 star is that they processed my cancellation quickly.

Excellent quick delivery

Great price but the communication about delivery and installation fell short

I was in your Sandyford with my wife today looking for a TV. As soon as I entered I couldn't help but shiver from the cold. All I could think about is "Why is there no heating?" While my wife bought a tablet cover I stepped over to the TVs for barely a second until I couldn't stand it anymore, didn't inquire to make a purchase, and left. It was actually colder than it was outside in there! The Staff were more than apologetic about it yet they themselves said they couldn't do a thing about it. I'm not sure who's in charge of the amenities in the store but if Dominic is a real person, maybe he should invest in at least heating to make his customers feel comfortable enough to buy. I feel sorry for the staff in there too having to bare what feels like below freezing temperature in there!

Order placed based and collect in store was selected based on availability of stock shown on website. Called store for an update the following day and they had no intimation the order, called head office and they informed the store has no stock and will have to wait for an update. Two days later no update other than an email asking to review the service provided. I am throughly disappointed, especially when the item was intended as a new year gift and I was prepared to go out of the way to collect it at a store an hour drive away.

I didn't get a confirmation email, I went to check in store and they asked if I had a confirmation email. I said no, they said they couldn't do anything until it arrived. I at that point was afraid that they might sell out of the item before the confirmation email arrived. So I asked him to check how many they had left in stock, upon checking the amount of stock they had in this particular store they could then see one of them had been allocated to me and were able to see the confirmation even though I had not received it yet. It just seems a bit ridiculous that they would have it in stock, have me ready to collect and have that in the system and still be in this trap of well the email hasn't arrived so we can do nothing. They initially didn't even check they system, they just said if you haven't an email there is nothing they can do, which only by chance of me asking about stock levels turned out not to be true. (Confirmation email to say it was ready to collect arrived after I had picked up the product)

From ordering, payment and delivery, the whole process was easy.

Excellent customer service by Shane

Click and collect was perfect for my order. Staff excellent.

Even after a mishap with my order I got a replacement and delivery too.