Downeast Home & Clothing Opiniões 

1517
•
TrustScore: 1.5 em 5

1,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I have ordered 7 packages in the past few weeks. 6 of them came fine but on the last one they diverted to an old address out of nowhere. I had no idea until I got the email for the order. My address w... Ver mais

Classificada 1 em 5 estrelas

I have loved shopping at Downeast for years, but I've noticed that the quality of the clothes has diminished. I recently bought two blouses for work and within 2 wears and washes, both have seams pop... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Don’t order the Coast to Coast swim top if you are very small chested. It has a sewn in lining with no removable padding so it looks very silly on someone with no boobs to fill out the cups (speaking... Ver mais

Classificada 2 em 5 estrelas

We bought an end table and coffee table; we are less than satisfied as the tables are wobbly because the metal frame is bent inward. So even though we put a piece under the legs to balance the unsturd... Ver mais

Informações sobre a empresa


Informações de contacto

1,7

Muito mau

TrustScore: 1.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,7

Todas as opiniões

(1517)

2 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I expected 2 to 5 business day…Great Service

I expected 2 to 5 business day delivery. I ordered a blouse late one afternoon and received it the very next day. I was very happy and impressed. Thank you so much.

3 de outubro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hi Marge! We are so happy to hear that we went above and beyond what you were expecting. Please let us know if there's ever anything we can help you with. We hope you have a wonderful day!

Classificada 5 em 5 estrelas

This is my third or fourth order of the…

This is my third or fourth order of the wonder cami from Down East. They are my favorite! I love that they are not low cut and they are not too long. The material is nice too - not too see-through. I wear them almost everyday - so much so that I have worn holes in mine over the years. Great price. Great product.

2 de outubro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Edie,
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Downeast!

Classificada 5 em 5 estrelas

Hello,

Hello,
This was the fastest shipment I had received. The quality of the product is superb.

2 de outubro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
Thank you for your kind review; we are happy to pass along your comments to the team here at Downeast!

Classificada 5 em 5 estrelas

Good quality shirts at reasonable…

Good quality shirts at reasonable prices.

1 de outubro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hi Alisha! Thank you so much for your wonderful review! We hope you continue to enjoy your new purchase! Take care!

Classificada 3 em 5 estrelas

expensive shipping

It’s disappointing to be charged $5 to return items and then have to pay an additional $11 to ship it back. This makes me hesitant to order from you again

30 de setembro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
Thank you for taking the time to leave us your honest feedback. We are always as a company trying to improve and take your input very seriously. We hope you will consider us again in the future. Take care.

Classificada 5 em 5 estrelas

First order of many!

Downeast was recommended to me because of my usual interest in boutiques like Mint Julep, Francesca's, and Eleven Oaks. After looking through the site, I decided for my first purchase to try a casual, knee-length ruffle skirt (ruffle trim skirt) and a business-like black dress (textured fringe trim dress). The first thing I noticed when opening the package was the amazing quality of the materials. The skirt is lightweight, fully lined, and soft. The elastic-back waistband made it fit perfectly too. The dress was also amazing. When I put it on, it was extremely comfortable, flattering, and also stretchy. The material looks much more expensive, and it doesn't appear stretchy, but it's so comfortable. I'm thankful that these pieces, along with many others on the site, are modest. I have trouble finding dresses that are flattering and modest because of my larger chest, but this one really sold me. The dress went to knee length, and the skirt went a little past the knee. I will definitely be ordering again.

30 de setembro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Hailey,
We are happy to hear you loved your purchase! Your loyalty and satisfaction mean a lot to us. We hope to see you back again soon!

Classificada 4 em 5 estrelas

I would give them 5 stars because the…

I would give them 5 stars because the quality of their clothing is amazing! All the stores I've visited have super friendly employees.
The reason I don't give them 5 stars is because their dresses run really big, size "Small" is definitely for tall girls 5'7 -5"9 which kinda sucks because I'm very petite and short , 5"1 to be exact and I had to return because none worked for me:(
Fortunately returns are hassle free:)

29 de setembro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Nina,
Thank you for taking the time to leave us your honest feedback. We appreciate any chance to improve as a company. Take care!

Classificada 3 em 5 estrelas

I’m bummed

I’m bummed that two different orders had key items I was excited about and then I was notified that the items weren’t available after my order was confirmed.

28 de setembro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hi Lisa! Thank you for writing into us! We are sorry that an item wasn't available on your recent purchase. We will definitely take a closer look into it. Please let us know if there's ever anything else we can try and help you with.

Classificada 3 em 5 estrelas

Store employees are generally friendly

Store employees are generally friendly. Some are definitely more helpful then others. Forget trying to get help on the phone from stores outside your area for items needed.
This is to answer Downeast's reply to my comment.
I wasn't asking for your associates to ship the items to me, as I'm aware of your policies. I just wanted them to "look" before I made a 2 hour drive. Thank you.

27 de setembro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hi there! Thank you for taking the time to review us! We always strive to provide our customers with the best experience possible. Unfortunately, our stores aren't able to ship from their locations. Please let us know if you have any questions regarding this or if there's anything else we can try and help you with!
Thank you for the additional information. We are sorry you had this experience. We can definitely follow up with our stores. We hope you have a great day!

Classificada 5 em 5 estrelas

Quality is so great

Quality is so great, they sell out fast. Super quick service. Website was a little slow but easy to navigate.

27 de setembro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
Thank you for taking the time to leave us your honest feedback. We hope that next time we are able to exceed your expectations!

Classificada 5 em 5 estrelas

The sales ladies are always pleasant…

The sales ladies are always pleasant and helpful in getting me a dressing room, exchanging sizes, and informing me of current sales.

27 de setembro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Downeast!

Classificada 3 em 5 estrelas

A little frustrated

It is frustrating that you can't purchase a gift card in the store and use it on-line without having to call customer service for a code. I went in the store to purchase a gift and the item was out of stock, but available on-line. I was just grateful that the woman helping me explained that if I purchased a gift card in the store, the recipient would not be able to use it on-line without having to obtain a code from customer service.

26 de setembro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Tracy,
Thank you for taking the time to leave us your honest feedback. We appreciate any chance to improve as a company. Take care!

Classificada 1 em 5 estrelas

its been 9 days and I still haven't…

its been 9 days and I still haven't received my package and it hasn't even shipped

26 de setembro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Brandi,
Thank you for taking the time to leave us your honest feedback. We hope you are willing to give us another chance. Please reach out to us at 1(800) 337-3076 or email into us at cs@downeststyle.com so we can work towards a resolution.

Classificada 5 em 5 estrelas

I ordered

I ordered, a few days later, I received!!!! Awesome!!!

26 de setembro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Downeast!

Classificada 5 em 5 estrelas

I love their clothing line!

26 de setembro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Candice,
Thank you again for taking the time to let us know how you like the new clothing. We look forward to your next visit! Take care!

Classificada 4 em 5 estrelas

I love their products

I love their products. However, the constant barrage of emails that I received after making a purchase was frustrating. I will purchase their t-shirts again. But I had to unsubscribe from the more than one a day daily emails.

25 de setembro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Crystal,
Thank you for your kind review; we are happy to pass along your comments to the team here at Downeast!

Classificada 1 em 5 estrelas

Terrible customer service

25 de setembro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
Thank you for taking the time to leave us your honest feedback. We hope you are willing to give us another chance. Please reach out to us at 1(800) 337-3076 or email into us at cs@downeststyle.com so we can work towards a resolution.

Classificada 5 em 5 estrelas

I purchased the long sleeve shirt's for…

I purchased the long sleeve shirt's for work the first time six years ago, they wash and wear great, just starting now to replacing them. All clothing is of great quality and fun to wear.

22 de setembro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Christine,
We're so happy we were able to help you out! We are thrilled to hear you appreciated the quality of our clothing. We hope you love you next purchase just as much!

Classificada 1 em 5 estrelas

The clothes they send do NOT match what is pictured!

Last month, I left a bad review because the dress I ordered had a different print than what was pictured on their website. I thought maybe it was a fluke and decided to give Downeast a second chance. This time they sent me a dress with long sleeves instead of short sleeves as pictured on their website! I posted a review with pictures on their Facebook page so you can see the comparison. On the model, the sleeves stop a few inches above the model's elbows. When I tried on the dress, the sleeves were a few inches below my elbows! Again, please see the pictures that I posted on their Facebook page. The sleeves are clearly different lengths. Downeast, this is unacceptable and after experiencing this twice in a row, I demand an explanation as to why the dresses I receive do not match the dresses on the website. I know that I can always send the items back, but I shouldn't have to do that. It's not unreasonable for me to expect my purchases to match the images on the website.

20 de setembro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing


Hello,
We regret to hear that your recent experience was anything less than exceptional. We would like to have a better understanding about your experience. Please reach out to us at your earliest convenience and we will do our best to resolve this with you. Please email into us at cs@downeaststyle.com we would be more then happy to send you a return label and work to make this right. We also responded to your Facebook comment.

Classificada 4 em 5 estrelas

Fashionable and Fun

Down east clothing is fashionable and generally affordable. The customer service I received at the store in Orem, UT was excellent. I took off one star my rating because some of the clothing items (mostly T shirts and dresses) have very thin fabric, and I feel these are overpriced for quality of the fabric.

20 de setembro de 2019
Opinião espontânea
logótipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
Thank you for taking the time to leave a review for us at Downeast. We're happy we could meet your expectations but will work to exceed them next time!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais