I have ordered 7 packages in the past few weeks. 6 of them came fine but on the last one they diverted to an old address out of nowhere. I had no idea until I got the email for the order. My address w... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have loved shopping at Downeast for years, but I've noticed that the quality of the clothes has diminished. I recently bought two blouses for work and within 2 wears and washes, both have seams pop... Ver mais
A empresa respondeu
Don’t order the Coast to Coast swim top if you are very small chested. It has a sewn in lining with no removable padding so it looks very silly on someone with no boobs to fill out the cups (speaking... Ver mais
We bought an end table and coffee table; we are less than satisfied as the tables are wobbly because the metal frame is bent inward. So even though we put a piece under the legs to balance the unsturd... Ver mais
Informações sobre a empresa
- Loja de moda feminina
- também em
- Loja de roupa
Informações de contacto
375 Hope Ave, 84115, Salt Lake City, Estados Unidos da América
- cs@downeststyle.com
- www.downeastbasics.com
1,7
Muito mau
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
The service was great and kept me posted when it was shipped and came on time.
14 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hello,
Your wonderful feedback and rating mean a lot to us. Thank you!
I love downest clothing and the people…
I love downest clothing and the people are so kind and friendly
14 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hello,
We are delighted to read your review. Thank you once again and we hope to see you back soon!
i was disappointed to see that the…
i was disappointed to see that the basic t shirts were not available in the size/colors i wanted. i instead had to select something different that i hope will work for me.
14 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hi Annette! Thanks for taking the time to reach out to us! We try to keep the Black, Egret, White, and navy colors in stock. And we restock those colors often. The other colors are seasonal and we get new ones every few months. We hope you love your purchase and please let us know if there's anything we can tr and help you with! Have a great day!
Bought online
Bought online, easily two sizes too big, so I tried to return it to a store. The lady refunded me too much. So I went back a second time to make it right, which resulted in her charging me too much. Trying to be honest literally cost me. I will not buy online again, and will be so so careful in purchasing here again.
13 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hello,
We regret to hear that your recent experience was anything less than exceptional. We would like to have a better understanding about your experience. Please reach out to us at your earliest convenience and we will do our best to resolve this with you. Please email into us at cs@downeaststyle.com
Love their dresses!
13 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hello,
We are delighted to read your review. Thank you once again and we hope to see you back soon!
I didn't have any problems ordering
I didn't have any problems ordering, it came in a timely manner and it is all good just what I was looking for. Thanks for your help.
11 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hello,
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Downeast!
Matt was awesome in customer service
Matt was awesome in customer service! He was polite, efficient and had a great personality with me and my husband Mark Davis.We are very please with our two new sectional leather couches and his extension of customer service,
Thank You, Matt!
Robin Couch
11 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hi Robin! We're happy you found our staff to be so supportive during your experience here at Downeast. Please let us know if we can help you with anything further. We hope you have a wonderful day!
Just love their clothing
Just love their clothing. Everything is always cozy and comfortable. Quality is great. I would definitely recommend.
10 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hello Audrey,
We are very happy to have provided you with such a positive experience. Thanks again for the recommendation, and have an amazing day!
Online chat help not helpful
Online chat help wasn’t very helpful. My issue ran several days.
10 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hello,
I am so sorry that you had a unpleasant experience with our team. It looks like we chatted with you on 10/3 and we received a response from your over the weekend. Sadly we are only open Monday-Friday 9am-5pm and were unable to respond until Monday. It looks like we sent you a coupon code and we hope that you were able to put your order through. If you have any other questions or need any other assistance we would be delighted to assist you. Thank you for your review and have a great day!
The dress I ordered was beautiful and…
The dress I ordered was beautiful and perfect! Thank you
9 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hello Kasiya,
Thank you for your kind review; we are happy to pass along your comments to the team here at DownEast!
Consider more photos of larger sizes
The website was well organized and easy to use. I wish there were more photos of larger sized women wearing the clothing to help give a better idea of fit.
9 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hello,
Thank you for taking the time to leave us your honest feedback. We appreciate any chance to improve as a company. Take care!
I was kept up to date on my item…
I was kept up to date on my item shipping and received it in 3 days. I recommend this site to anyone. The one thing i did want to comment on is the clothes themselves run about 1 size too small so order up. I definitely liked the Adirondack jacket I ordered.
8 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hello Stephanie,
Thank you for your kind review; we are happy to pass along your comments to the team here at Downeast!
No messages received related to my…
No messages received related to my order shipping. Just says order recieved.. when should I start checking my door step?
Sort feature on web site needs alot of wotk.
I
8 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hello,
We regret to hear that your recent experience was anything less than exceptional. We would like to have a better understanding about your experience. Please reach out to us at your earliest convenience and we will do our best to resolve this with you. Please email into us at cs@downeaststyle.com
Have always enjoyed your products &…
Have always enjoyed your products & quick service 😘
8 de outubro de 2019
Opinião espontânea
Poor Quality
I have loved shopping at Downeast for years, but I've noticed that the quality of the clothes has diminished. I recently bought two blouses for work and within 2 wears and washes, both have seams popping out, the fabric looks worn in spots, and there are threads hanging out everywhere. The blouses have not been worth the money I paid, and because of the horrible return policy, there's nothing I can do about it. I am SO disappointed in this brand and I won't be purchasing from Downeast again.
7 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hello Keely,
We regret to hear that your recent experience was anything less than exceptional. We would like to have a better understanding about your experience. Please reach out to us at your earliest convenience and we will do our best to resolve this with you. Please email into us at cs@downeaststyle.com
Love their tees!
6 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hi Kerry! Thanks for writing in! We are so happy you enjoy them!
Not good if you need to return items
Don't order from here unless you're 100% sure you aren't going to return anything. They charge $5 to return it (restocking fee???) and they don't pay for return shipping or even give you a return label. So I paid $11 to ship it back plus the $5 fee. Might as well have kept it since the item was $30. Never buying anything from them again.
4 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hi Alexus, thank you for reaching out to us. There has been a policy change of a $5 restocking fee on refunds and a $5 credit for exchanges. I will pass along your feedback to our team here at Downeast. Please let us know if there's ever anything else we can try and help you with. We hope you have a wonderful day.
Resposta da Downeast Home & Clothing
Hello,
We're so happy we were able to help you out! We hope to see you soon.
Always very kind and helpful
Always very kind and helpful. I love the ladies that help me. I like the clothing and styles.
4 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hi Claudia! Thanks so much for your kind feedback! We are always more than happy to help. We hope you have a wonderful day!
Stellar service
Any time I’ve ever had to contact Downeast customer service I have been beyond pleased with their quick responses and efforts to take care of whatever I need!
3 de outubro de 2019
Opinião espontânea
Resposta da Downeast Home & Clothing
Hello Jamie,
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Downeast!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.