Drbikes Opiniões 

220
TrustScore: 2 em 5

2,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Absolutely shocking customer service skills, treats customers like they're not a part of his business. Placed an order, no confirmation of delivery date, sent email, got a reply with no apology,... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I ordered and paid for a steering damper and kit for my mt09 was emailed and told out of stock and on back order but was offered a different colour to which I agreed then only to be told they had no s... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Expecting customers to cover the cost of returning faulty products for an exchange! Consumer rights act 2015 states: the consumer has the right to repair or replacement (see section 19(3... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve used Dr Bikes everytime I’ve needed brake pads, they are fast and reliable, never had an issue with quality or delivery. It’s such a simple process with them. And there’s also a discreet delivery... Ver mais

Informações sobre a empresa

  1. Concessionário de motos

Informação fornecida por diversas fontes externas

One of the UK's leading sellers of Motorcycle Parts and Clothing


Informações de contacto

2,2

Mau

TrustScore: 2 em 5

220 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 95% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,2

Todas as opiniões

(220)

27 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Ordered lithium battery

Ordered lithium battery, it arrived next day. Excellent service as always. Great products at a great price.

14 de janeiro de 2024
Opinião espontânea
logótipo da Drbikes

Resposta da Drbikes

Thanks Marc, appreciate it

Classificada 1 em 5 estrelas

Item delivered on time at a competitive…

Item delivered on time at a competitive price, unfortunately the positives end there.
Rude seller with very poor customer service.
I had an issue with my item and thats where my problems started.
Best to check the responses here by the seller to the 1 star reviews to see what sort of person you will need to deal with if you have an issue.
Good luck if you still choose to use this seller.

1 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy with the service

Very happy with the service, I highly recommend this company, my exhaust arrived when they said I was able to track the item, its all fitted on the bike, im very pleased with it ..... thank you DR bikes

26 de novembro de 2023
Opinião espontânea
logótipo da Drbikes

Resposta da Drbikes

Thanks, appreciate it

Classificada 5 em 5 estrelas

Good price and quick delivery

Good price and quick delivery, nice follow up not just a generic email.

I did have an issue with the clamp sizes when fitting as they were different to the ones removed.
Bit of a bum steer and nothing we as actually wrong, as checking up the ktm parts list the supplied ones are correct and what was fitted to my bike is actually a different size from the factory than the parts list suggests - lesson there, should have checked the parts list to verify...

25 de novembro de 2023
Opinião espontânea
logótipo da Drbikes

Resposta da Drbikes

Thank you for your feedback!

Classificada 1 em 5 estrelas

Poor, amateur customer service

Ok, here is an honest appraisal of Drbikes as I found them. Firstly the product did come quickly and was of good quality but did not fit although stated it would on the invoice. Tried to return it immediately but oh my god what a rude, badly written, succession of emails followed. Had to go to citizens advice in the end and threaten legal procedures, which I would have done in a heartbeat. I did get my refund in the end, but this company should familiarise themselves with consumer rights act 2015.

Update: Re. the reply below, you seem to have found my order then DRBIKES. All below is a pack of lies! Avoid DRBIKES like the plague!

14 de outubro de 2023
Opinião espontânea
logótipo da Drbikes

Resposta da Drbikes

Good Morning Derek

I find your review in rather poor taste especially as you were aware of the issue with the cable so let's unpack it here

You purchased a Motion Pro cable for your Harley from us, one which we have sent 72 to date for the same model of your bike and motion pro 1000's without issue

you contacted us saying was too long we asked for photos to help you, but you declined, we explained that without the images would be hard to help, you proceeded to send us copied and pasted text to random sites, I believe was around 5-6 emails of this in quick succession

we said that if you were unable to send an image you could post it back for a refund, but you again kept sending links to random articles and even a letter with some printed off

eventually, you sent us some images that showed the issue, which as you know was your handlebars so again we asked you to post back for a refund which a week later you did and once back we refunded without 24 hours

so no you did not make legal threats just a lot of random articles with nothing to do with it and no idea why would go to the citizen's advice when offered a solution in the first reply but you had it in your mind to bombard us with random links and text and even a letter, maybe should of just posted the item back like said to instead of a ranting letter

Classificada 3 em 5 estrelas

Chain and sprockets set.

Ordering was easy and a quick delivery, but on fitting the new chain and sprockets on my CB1000R the sprocket were correct but the chain was way too short, but stated was for my bike and year.

5 de outubro de 2023
Opinião espontânea
logótipo da Drbikes

Resposta da Drbikes

Good Morning

from looking into this your Honda CB1000R chain spec is 530-116 which is what was sent to you so should of not had any fitment issues

do you have any aftermarket mods on the swingarm?

email us if can help further - sales@drbikes.co.uk

Classificada 5 em 5 estrelas

Sure

I recently acquired the BMW S1000R Sport 2019 along with the Renthal & DID ZVMX Chain & Sprocket Kit from DR Bikes, and I must say it has been an absolute delight. The bike itself is a masterpiece of engineering, and the Renthal & DID ZVMX Chain & Sprocket Kit complements it perfectly.

Firstly, the BMW S1000R Sport 2019 is a true powerhouse on two wheels. The performance, handling, and overall riding experience are nothing short of exhilarating. It's a bike that can handle the open road with ease while delivering an unmatched sense of control and precision.

Now, let's talk about the Renthal & DID ZVMX Chain & Sprocket Kit. This upgrade has transformed the bike's performance even further. The kit not only enhances acceleration but also ensures a smoother and more efficient power transfer. It's a must-have for anyone looking to take their riding experience to the next level.

As for DR Bikes, their service has been impeccable. The staff is knowledgeable and passionate about motorcycles, which is evident in the quality of products they offer. The purchasing process was smooth, and they provided valuable insights into maintaining my new bike.

In conclusion, I couldn't be happier with my purchase from DR Bikes. The BMW S1000R Sport 2019 combined with the Renthal & DID ZVMX Chain & Sprocket Kit has exceeded my expectations in every way. If you're a motorcycle enthusiast like me, I highly recommend DR Bikes for your biking needs. It's a decision you won't regret.

Happy riding!

30 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid dissapointment

Avoid dissapointment, just dont deal with them. Ordered an item which didnt fit, tried to return the item but its not possible without going to court. Very discourtious.

20 de julho de 2023
Opinião espontânea
logótipo da Drbikes

Resposta da Drbikes

Good Morning Graeme

Now you're missing some information from this post so let's update it for you

you purchased - Yamaha Tenere 700 2019 - 2022 Gilles Adjustable Gear Shift Lever RCT-Y06-S-KIT-B

but your bike is a Yamaha Tenere 700 2023 so does not fit your bike, You had the idea it would for whatever reasons

regardless even after you tried to fit this clearly marked product to a bike not in the title, description, or fitment on the page and after contacting us to make us aware does not fit the 2023 model not listed we advised you to post back for a refund so if you require a court to post a item back we feel you have bigger problems

the only discourteous information here is your comments above which are made up, but then again maybe when you are posting this at 11.20 pm at night some Dutch courage had some involvement

Classificada 5 em 5 estrelas

I oredered the wrong part by mistake so…

I oredered the wrong part by mistake so contacted them and the sent the correct part.very good customer service.exhaust arrived quickly and great part.good experience all round with this company.i would order again from them.😊👍

28 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Quality

Quick and effective delivery of the Q/S and Gear indicator i ordered

5 de agosto de 2023
Opinião espontânea

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