Absolutely shocking customer service skills, treats customers like they're not a part of his business. Placed an order, no confirmation of delivery date, sent email, got a reply with no apology,... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Absolutely shocking customer service skills, treats customers like they're not a part of his business. Placed an order, no confirmation of delivery date, sent email, got a reply with no apology,... Ver mais
A empresa respondeu
I ordered and paid for a steering damper and kit for my mt09 was emailed and told out of stock and on back order but was offered a different colour to which I agreed then only to be told they had no s... Ver mais
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Expecting customers to cover the cost of returning faulty products for an exchange! Consumer rights act 2015 states: the consumer has the right to repair or replacement (see section 19(3... Ver mais
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I’ve used Dr Bikes everytime I’ve needed brake pads, they are fast and reliable, never had an issue with quality or delivery. It’s such a simple process with them. And there’s also a discreet delivery... Ver mais
One of the UK's leading sellers of Motorcycle Parts and Clothing
Unit 2 Pressmore Lodge, Ashley Green Road, HP5 3PF, Chesham, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered lithium battery, it arrived next day. Excellent service as always. Great products at a great price.

Resposta da Drbikes
Item delivered on time at a competitive price, unfortunately the positives end there.
Rude seller with very poor customer service.
I had an issue with my item and thats where my problems started.
Best to check the responses here by the seller to the 1 star reviews to see what sort of person you will need to deal with if you have an issue.
Good luck if you still choose to use this seller.
Very happy with the service, I highly recommend this company, my exhaust arrived when they said I was able to track the item, its all fitted on the bike, im very pleased with it ..... thank you DR bikes

Resposta da Drbikes
Good price and quick delivery, nice follow up not just a generic email.
I did have an issue with the clamp sizes when fitting as they were different to the ones removed.
Bit of a bum steer and nothing we as actually wrong, as checking up the ktm parts list the supplied ones are correct and what was fitted to my bike is actually a different size from the factory than the parts list suggests - lesson there, should have checked the parts list to verify...

Resposta da Drbikes
Great product at Great price and quick delivery. Thanks.
Ok, here is an honest appraisal of Drbikes as I found them. Firstly the product did come quickly and was of good quality but did not fit although stated it would on the invoice. Tried to return it immediately but oh my god what a rude, badly written, succession of emails followed. Had to go to citizens advice in the end and threaten legal procedures, which I would have done in a heartbeat. I did get my refund in the end, but this company should familiarise themselves with consumer rights act 2015.
Update: Re. the reply below, you seem to have found my order then DRBIKES. All below is a pack of lies! Avoid DRBIKES like the plague!

Resposta da Drbikes
Not installed yet but service was great a pleasant experience to use fast and delivery.
Ordering was easy and a quick delivery, but on fitting the new chain and sprockets on my CB1000R the sprocket were correct but the chain was way too short, but stated was for my bike and year.

Resposta da Drbikes
I recently acquired the BMW S1000R Sport 2019 along with the Renthal & DID ZVMX Chain & Sprocket Kit from DR Bikes, and I must say it has been an absolute delight. The bike itself is a masterpiece of engineering, and the Renthal & DID ZVMX Chain & Sprocket Kit complements it perfectly.
Firstly, the BMW S1000R Sport 2019 is a true powerhouse on two wheels. The performance, handling, and overall riding experience are nothing short of exhilarating. It's a bike that can handle the open road with ease while delivering an unmatched sense of control and precision.
Now, let's talk about the Renthal & DID ZVMX Chain & Sprocket Kit. This upgrade has transformed the bike's performance even further. The kit not only enhances acceleration but also ensures a smoother and more efficient power transfer. It's a must-have for anyone looking to take their riding experience to the next level.
As for DR Bikes, their service has been impeccable. The staff is knowledgeable and passionate about motorcycles, which is evident in the quality of products they offer. The purchasing process was smooth, and they provided valuable insights into maintaining my new bike.
In conclusion, I couldn't be happier with my purchase from DR Bikes. The BMW S1000R Sport 2019 combined with the Renthal & DID ZVMX Chain & Sprocket Kit has exceeded my expectations in every way. If you're a motorcycle enthusiast like me, I highly recommend DR Bikes for your biking needs. It's a decision you won't regret.
Happy riding!
Quick delivery and superb product. Highly recommended
Quick delivery, fast at replying to emails. Fantastic service
Very experienced & knowledgeable staff! Super quick dispatch & delivery. Will use again. Recommended.
Avoid dissapointment, just dont deal with them. Ordered an item which didnt fit, tried to return the item but its not possible without going to court. Very discourtious.

Resposta da Drbikes
Fast delivery of the products ordered. Well packaged and exactly as ordered.
Best price, quick delivery and great product, would recommend.
Quality products, speedy service and great communication.
Good range of parts for all makes and models & helpful people 👍
I oredered the wrong part by mistake so contacted them and the sent the correct part.very good customer service.exhaust arrived quickly and great part.good experience all round with this company.i would order again from them.😊👍
Quick and effective delivery of the Q/S and Gear indicator i ordered
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