Absolutely shocking customer service skills, treats customers like they're not a part of his business. Placed an order, no confirmation of delivery date, sent email, got a reply with no apology,... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Absolutely shocking customer service skills, treats customers like they're not a part of his business. Placed an order, no confirmation of delivery date, sent email, got a reply with no apology,... Ver mais
A empresa respondeu
I ordered and paid for a steering damper and kit for my mt09 was emailed and told out of stock and on back order but was offered a different colour to which I agreed then only to be told they had no s... Ver mais
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Expecting customers to cover the cost of returning faulty products for an exchange! Consumer rights act 2015 states: the consumer has the right to repair or replacement (see section 19(3... Ver mais
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I’ve used Dr Bikes everytime I’ve needed brake pads, they are fast and reliable, never had an issue with quality or delivery. It’s such a simple process with them. And there’s also a discreet delivery... Ver mais
One of the UK's leading sellers of Motorcycle Parts and Clothing
Unit 2 Pressmore Lodge, Ashley Green Road, HP5 3PF, Chesham, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Awesome service, very helpful and arrived straight away.
I ordered a few things to service my sons bike and was given some good advice too, highly recommended thank you so much
Love this company items are always the right fit great delivery times too
Ordered the part, collected the following day, brilliant.
Parts ordered with a message stating what size sprockets & chain I required. Wrong size chain & sprockets sent. Costing me £7.99 to send them back. Right size sprockets then sent to me with silver chain not gold. So not a great experience

Resposta da Drbikes
Quick and easy way to order through their website with reasonable prices on p&p
Item arrived promptly after being kept up to date with progress. Well packaged to protect the product being deivered.
Parts came very fast and looks good. However steel plate wouldn't fit into clutch basket. I had to file inner gear ring to get it to fit into clutch basket. After that all was put together and clutch is working fine. Seller needs to make sure parts fit the application intended. For me reworking steel plate was easier than sending back to Seller.
Had been searching far and wide for the 1988 YZ 250 Pro-Circuit silencer without success. I contacted dealers in the USA to be told they were not able to send any to the UK. I came across DR Bikes who were superb and I had one in a couple of days of ordering. Great to deal with and super genuine.
Purchased a HealTech GIpro X-Type G2 Gear Indicator for my GL1800A Goldwing. Excellent product and an excellent site to buy from. 5 star service.
My first order with these guys - service parts for my bike.
All Arrived and earlier than expected. Will not hesitate to order again.
Thanks for the rainbow 🌈
Good company to deal with , didn't have stock so I payed and they shipped when stocks arrived (USA Part) fast dispatch and great communication, will be using again.
Item was an excellent price. The choice was wide ranging, plus delivery was very reasonable and swift. Highly recommended.
Bought my Mt09 a Translogic quickshifter from DrBikes, item arrived within a couple days, the owner gave me some advice as I needed help fitting the shifter, highly recommended A++++
Been using this company now for a number of years, never once had a problem.
Very fast response times with quires and advise.
Rated highly, you even get a sweet with your delivery 👏👏
Ordered quite a few different bike parts from Dr Bikes. Always the cheapest around and fast delivery. Great service and the sweets are a nice little touch too. Thanks Dan!
Great service from DR Bikes, thanks Daniel.

Resposta da Drbikes
Followed website for parts for my bike . Wrong parts came. I even checked the site again when these were received and it still stated for my bikes . Overall checked 15 /20 times over the buying and receving item .Contacted them, couple hrs later. Got back to me stating site was ok, I was wrong. I checked site and it had now been changed so the right parts showed up for my bike.. denied this, blamed me for buying wrong parts. Said website wasn't changed for 6 months etc.
I pulled site metadata showing the 2 pages relevant to me , the correct pads and the wrong pads were altered 1hr after my email for 1 set, and 30mins before he told me my mistake for the 2nd set! I have the pics showing this . I have the whole thing saved.
Didn't even trust the guy to send pack pads so I sold them on eBay cheap. Lost 15£ rather than risk more contact with someone who would do that .
Anyone wants to see the story unfold it's on the s1000r m1000r UK FB group .
Stay away . he has many 1 star reviews online if look. He tried to get this review deleted saying i was a fake buyer. Sent my proof to Trustpilot thats why this review is now verified by the, .

Resposta da Drbikes
Quick delivery
Good price
Will buy again
🤝
Great service again from DR , fast delivery and at a great price 🤙
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