The Abingdon Team put us the sleep match machine and then took the time to explain our options and letting us try as many bed options as we wanted. We found this very professional and really customer... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Love our new mattress, got it during the sale offer which made it affordable for us. And we loved the delivery team (Cole & Sam), very helpful and courteous. But when we visited the Dreams Abingdon... Ver mais
A empresa respondeu
Excellent service when looking to buy a new bed and mattress. John was extremely helpful and explained differences in various of both which I looked at. Arranged quick delivery and I am very happy wi... Ver mais
We needed two mattresses nd chose Dreams s we had previously dealt with them. The mattress selection machine was introduced. It advised Medium grade which is the same as our current mattresses... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Fairacres Retail Park, OX14 1BS, Abingdon, Reino Unido
- 01235 611536
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Everything went exactly to plan
Everything went exactly to plan. Good communication, Efficient and Friendly installation. Good products exactly as sold to me at Abingdon. No regrets.
It is not sufficiently often that such things can be said with other companies.
Headed to local store in Abingdon and…John provided great customer service
Headed to local store in Abingdon and greeted by John. Helped us and provided the sleep match service . What a great tool to determine best mattress …. He showed us options as per the results . Didn’t order straight away needed time to think, didnt push for an answer …..but just ordered on line , can’t wait for new mattress in 10 days time …thanks John for all you help
Dreams accommodated us well
Dreams accommodated us well. From order to delivery. Everything was straight forward and correct
I found a great mattress
I found a great mattress, it’s wonderfully comfortable. I was very pleased with the service I got from dreams and would highly recommend them.
Excellent service
Hannah was brilliant.
The delivery was perfect.
Everyone we encountered were professional, friendly and respectful.
Excellent.
The representative at the store was…
The representative at the store was wonderful and knowledgeable. The delivery of our mattress was quick and professional. And our mattress is as we expected. Perfect!
I the sakes person was very helpful
I the sakes person was very helpful. The ordering and delivery went very smoothly and I am very happy with my purchase.
Amazing customer service
Amazing customer service, we are very pleased with our purchase.
Great service and great mattress
Very helpful advice in the shop when…
Very helpful advice in the shop when choosing our new bed and mattress.
The delivery crew did an excellent job with the removal of the old bed and installing the new one.
Good guality bed and delivery was great…
Good guality bed and delivery was great but no mattress protector as promised
aff were very helpful and friendly 🙂…
Staff were very helpful and friendly 🙂 we had one on one attention who showed us around, talked through each product, about pros and cons. Offered us coffee. Went above and beyond.
Great experience in the Abingdon store
Great experience in the Abingdon store, helpful and informative staff.
Helpful sales man who showed he had a…
Helpful sales man who showed he had a good knowledge of his merchandise
Great service by all the team
Great service by all the team, from advice to purchase through to very obliging delivery staff.
Super product and getting a good nights sleep again.
Poderá usar IA para responderLer mais
The most uncomfortable mattress ever and no response from customer service after 5 days.
I spent 1200 on a mattress thinking it would be more comfortable and it's the most uncomfortable mattress I've ever slept on! It's so lumpy and my back aches every morning and now is in pain with muscle spasms and throbbing. I emailed Dreams 5 days ago but have only received an automated response.

Resposta da Dreams - Abingdon
Great timing with delivery and good…
Great timing with delivery and good honest service in store
The staff were incredibly helpful and…
The staff were incredibly helpful and so willing and eager to help us find the perfect mattress. They helped us analyse exactly what sort of mattress we needed and then took into account our budget when suggesting mattresses for us to try out. The add ons when buying a mattress were brilliant too, having the option for an 8 year warranty made spending a lot of money on a mattress feel a lot safer, and having the option for delivery was a life saver. Would recommend and shall definitely use again when the time eventually comes to get another mattress!
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