Met by sales person almost immediately, showed & demonstrated me what I was after with professionalism. Only issue is that the delivery time is a month away. Otherwise very happy with service.
Localização
Alterar localizaçãoUnit 10a Cambridge Close Retail Park, HP20 1DG Aylesbury, GB
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Leia as opiniões dos outros
Harry was a very charming, polite and informative young man who helped us chose a mattress and make an informed decision.
Great advise in the shop. Good information during the entire process. Thought the actual delivery lacked the style of the rest of the deal, maybe the chance to check that the mattress was ok before th... Ver mais
I cannot thank Sean enough for his incredible help and impeccable service. For me buying a mattress isn't just a purchase; it's an investment in my health and daily life, and Sean truly understood t... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit 10a Cambridge Close Retail Park, HP20 1DG, Aylesbury, Reino Unido
- 01296794685
4,8
Excelente
280 opiniões
Pede aos clientes que escrevam opiniões
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Very professional service not pushy…
Very professional service not pushy very knowledgeable on everything, friendly service & customer service was amazing definitely be going back .
20 de setembro de 2025
Opinião espontânea
Excellent Advice…
Excellent advice by the staff and very good facilities to test the suitability of a wide range of mattresses.
20 de setembro de 2025
Your Phil and Bob provided an excellent…
Your Phil and Bob provided an excellent service. They are a credit to you.
20 de agosto de 2025
Service excellence
Team slightly delayed after a previous customer had a change of mind
Construction then de-constructing
They kept me fully informed & established that it would not inconvenience me to any extent
Kept me informed
Delivery came when they said it would
Delivered to bedroom - removed old piece
No problems in and out in minutes
14 de agosto de 2025
Customer service was very good
Customer service was very good, new bed ordered and not too long to wait for delivery and old bed collection.
Delivery was very good, very professional, polite and all sorted very smoothly.
The only downside was my choice of base, on hindsight I should have ordered 4 drawers instead of 2 !!
12 de agosto de 2025
Dreamy nights sleep!
Excellent service from entering the store right through to the delivery.Using Sleepmatch we were matched to our perfect mattress, and have had great nights sleep ever since.
1 de agosto de 2025
Aaron is a star
We’re really pleased with the quality of the mattress we purchased—it’s incredibly comfortable and well-made. A huge thank you to Aaron at the Aylesbury store, who took the time to walk us through a wide range of options and explain the differences clearly. His knowledge and patience made all the difference. Without his help, we wouldn’t have found the perfect mattress. Truly appreciate his professionalism and dedication!
31 de julho de 2025
Delivery drivers were so helpful
Delivery drivers were so helper and friendly. Took my bed up to my room which was so kind of them.
Sales team were great too very informative and not so pushy with sales.
16 de julho de 2025
New bed and mattress review
The member of staff at the shop was very knowledgeable and assisted me to find the right kind of mattress using in shop technology.
When the bed and mattress arrived the delivery team were very respectful and did a good job.
Good decision on bed and mattress, very comfortable
18 de julho de 2025
Excellent advice and service without…
Excellent advice and service without being pushy
29 de junho de 2025
Aylesbury Dreams store…
We visited the Aylesbury Dreams store today (29/6/25) to look at mattresses and were helped by Aaron. He gave us so much info and found our perfect mattress within our budget we bought it there and then. Aaron was extremely knowledgeable, helpful and polite without being pushy for the sale.
29 de junho de 2025
Opinião espontânea
The comfort sleeping much better
The comfort sleeping much better. This was brought because of my medical problems, and have made a different.
21 de junho de 2025
Very helpful in the store
Very helpful in the store. Really listened to what we were trying to achieve by a deadline and helped us get a solution when the delivery dates were not working for us.
16 de maio de 2025
Loving new bed and mattress looks so…
Loving new bed and mattress looks so nice the mattress is so much more comfy than old one . Staff helpful in Aylesbury branch too.
14 de junho de 2025
Highly recommend Dreams Aylesbury!!!
I recently purchased beds from Dreams in Aylesbury, and I had an outstanding experience thanks to the exceptional service provided by Mr. John (Manager) and Aaran. Both were extremely helpful throughout the purchasing process. They took the time to understand my needs, provided expert advice, and made sure I was completely satisfied with my choices.
What really stood out was their friendly and customer-focused approach. They made the entire experience smooth and pleasant, with no pressure—just genuine support and professionalism. It’s not often you come across such helpful and attentive staff in retail these days.
Highly recommend Dreams Aylesbury if you're looking for quality products and top-notch service!
27 de maio de 2025
Opinião espontânea
Happy Customer
Really pleased with the overall service from Dreams. Delivery was within the alloted time, the delivery and assembly team were prompt and efficient (Tom & Mark). The bed is for a spare room and all our visitors that have stayed so far have said they had a very comfortable sleep.The bed is the Wilson D Ottoman Natural Woven and the mattress is the Braybrook D, size double. Sales person was Jasper and was very patient helping us with the selection.
27 de abril de 2025
Delivery was on time in fact earlier…
Delivery was on time in fact earlier than what I was excepting . Sales manager was helpful and informative if I need to purchase another bed would definitely use Dreams again
19 de maio de 2025
Amazing customer service throughout
Amazing customer service throughout, in store and all the way through to delivery. Would 100% recommend!
9 de maio de 2025
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