Dreams - Basingstoke Opiniões 

336
TrustScore: 4.5 em 5

4,7

Unit 3 Hatch Warren Retail Park, RG22 4TT Basingstoke, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I found the staff to be friendly, knowledgeable and very helpful. They did not force themselves on us and also pointed out the good and bad points of some of the products, with respect to our needs

Classificada 5 em 5 estrelas

Such lovely and helpful staff in the Basingstoke store. Staff reminded us when balance for payment was due. Our lovely new bed and mattress arrived exactly on time. The two delivery guys were so hel... Ver mais

Classificada 5 em 5 estrelas

We had a great experience buying our bed from Dreams. Nothing was too much trouble and the staff in Basingstoke were so helpful, and very patient. We had to keep moving the delivery date because ou... Ver mais

Classificada 4 em 5 estrelas

Great quality bed and pretty solid and easy to assemble. Kieran and James were great delivery lads, courteous and careful. The five boxes were left in the hall as I wasn’t prepared to pay the addition... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Unit 3 Hatch Warren Retail Park, RG22 4TT, Basingstoke, Reino Unido

  • 01256436130

4,7

Excelente

TrustScore: 4.5 em 5

336 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(336)

13 337 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Friendly knowledgeable service at…

Friendly knowledgeable service at Dreams Basingstoke. From using the Sleepmatch mattress matching machine to testing each of the recommended mattresses in turn, and the final purchase, Chris had a friendly demeanor and was able to answer all our questions and add more information on top. We were treated well from start to finish and now happily awaiting delivery of a new mattress. Thank you Dreams, and Chris in particular.

29 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great

Great. Not your usual annoying sales approach. Friendly and helpful. Picked up a couple of bargains. Delivery also perfect with great communications.

21 de dezembro de 2024
Classificada 5 em 5 estrelas

Good being able to talk various options…

Good being able to talk various options through with Carl as we needed a specific mattress for my father. Very easy to deal with, good communication throughout the process with the order being delivered exactly as stated. No delays, excellent customer service.

30 de novembro de 2024
Classificada 5 em 5 estrelas

Dreams have much better quality beds…

Dreams have much better quality beds than other bed shops for cheaper price. About five week wait but depends on the bed you order, some were far quicker. I paid extra for the set up which means they made the ottoman bed and took all rubbish away, bit expensive for £99 was really worth about £50 as didn't take long but even so didn't feel hard done by. Was kept updated about delivery and called with half hour to go to say on the way which is really helpful as don't have to commit a day to wating. Chaps that put up the bed were very nice and respectful of property. Sales team were really nice and friendly in the Basingstoke store and not pushy which I liked. Very knowledgeable, would defo purchase again from Dreams. Bed is amazing as well.

21 de novembro de 2024
Classificada 5 em 5 estrelas

The delivery driver phoned and asked if…

The delivery driver phoned and asked if it was okay to come at the earlier time. It was great as I did not have to wait to long, when they came they were so polite and remover their shoes to put bed together and remove packaging and old mattress was all done in about 10mins was so impressed top job . The bed and mattress are so comfortable.

22 de novembro de 2024
Classificada 5 em 5 estrelas

From Sleep Matched to Sound Asleep. The Bed of my Dreams!

A couple of months ago I went to buy a new bed and mattress. I knew what I wanted and had a good budget but didn't know which mattress to buy. Carl showed me the bed style I wanted then set up the SleepMatch Machine. I tried the mattress based on the Sleep Match recommendation. and chose it. I waited for the delivery date. The installation and removal was done within an hour. All within my chosen timeslot. Since then, I have slept so well. No waking in the night with aches and pains. Getting up in the morning, feeling rested and ready for whatever the day holds. Great service and the bed of my Dreams

17 de novembro de 2024
Classificada 5 em 5 estrelas

So comfortable !

This mattress is amazing, so comfortable and a world away from my old worn out one. It gives a brilliant sleep and also is very warm. Recommend !

17 de novembro de 2024
Classificada 5 em 5 estrelas

My Perfect Bed

First: The service that was second to none. Excellent delivery and construction of my new bed.
Second: Assistance within your Basingstoke branch it could not be bettered. May I name Carl especialy.As he steered me through the process of purchasing a much loved and cherrished item of bedding.
Third: ThankYou, Thank You, Thank You.....
For the best restfull sleep that I have had for at least 16 years.
Thank You once again Dreams, for making all of mine SWEET DREAMS.......

1 de novembro de 2024

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