Dreams - Basingstoke Opiniões 

336
TrustScore: 4.5 em 5

4,7

Unit 3 Hatch Warren Retail Park, RG22 4TT Basingstoke, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I found the staff to be friendly, knowledgeable and very helpful. They did not force themselves on us and also pointed out the good and bad points of some of the products, with respect to our needs

Classificada 5 em 5 estrelas

Such lovely and helpful staff in the Basingstoke store. Staff reminded us when balance for payment was due. Our lovely new bed and mattress arrived exactly on time. The two delivery guys were so hel... Ver mais

Classificada 5 em 5 estrelas

We had a great experience buying our bed from Dreams. Nothing was too much trouble and the staff in Basingstoke were so helpful, and very patient. We had to keep moving the delivery date because ou... Ver mais

Classificada 4 em 5 estrelas

Great quality bed and pretty solid and easy to assemble. Kieran and James were great delivery lads, courteous and careful. The five boxes were left in the hall as I wasn’t prepared to pay the addition... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Unit 3 Hatch Warren Retail Park, RG22 4TT, Basingstoke, Reino Unido

  • 01256436130

4,7

Excelente

TrustScore: 4.5 em 5

336 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(336)

13 337 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very good service from the staff in my…

Very good service from the staff in my local shop, very helpful with my requirements for mattress, pillows etc.
Delivery was at a time suitable for me and the emails giving time slots and delivery men informing me 1/2hr before arriving. They were both very helpful and tidy. Top marks for them.

17 de agosto de 2024
Classificada 5 em 5 estrelas

Excellent product knowledge

The sales assistant was very knowledgeable, friendly and approachable. He gave us some useful suggestions and advice but we didn't feel pressured into buying. We're very pleased with the mattress we chose.

11 de julho de 2024
Classificada 5 em 5 estrelas

The whole process of purchasing a bed…

The whole process of purchasing a bed frame from start to finish was easy thanks to the knowledge of and the politeness of the staff, they where very polite and friendly the moment we walked in and the delivery team where very polite and helpful.

15 de julho de 2024
Classificada 5 em 5 estrelas

Great service throughout

Visited the Basingstoke store, was greeted by staff immediately, asked what I was looking for (mattress, bed frame, both, pillows etc). I was offered to use the instore bed measurement thingamabob which determines what type of mattress best suits my sleep composition. The staff showed me round 6 different mattress. We then looked at bed frames and talked about what I want out of my bed (height of bed frame, wooden or material, types of storage etc). I was given time to think and told that I could be given a quote and was under no obligation to purchase today.
I did however purchase, including paying to remove my old bed and mattress and for the new one to be put together too. Delivery was only 7days later so no delay. I was very pleased with the service provided from the in store visit to the home delivery. Great work throughout.

29 de junho de 2024
Classificada 5 em 5 estrelas

Very good experience

Very good experience, we got a warm welcome when we went into the shop and we used the bed machine that told us what we needed to know for looking for a mattress, very good customer service

7 de julho de 2024
Classificada 5 em 5 estrelas

Excellant Service

We had an extremely good experience at the Basingstoke Dreams store. They were extremely professional, informative and friendly. We did not feel under any pressure to make a purchase, but we did not have any hesitation in buying a new mattress from them whatsoever. Thank you..

9 de junho de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais