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Dreams - Bury St Edmunds Opiniões 

207
•
TrustScore: 5 em 5

4,9

Loja de camas
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Localização

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St.Edmundsbury Retail Park, IP32 7BT Bury St Edmunds, GB

•
01284654822

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Today we visited Bury St Edmunds store and were greeted by the very welcoming Nathan. We had no idea what we were looking for and a million questions, but nothing was too much trouble for him - he... Ver mais

Classificada 5 em 5 estrelas

My mother needed a new mattress so off we went to Dreams in Bury St Edmunds. The chap who dealt with us was fab, she laid on endless mattresses before selecting her favourite. She was given all the in... Ver mais

Classificada 5 em 5 estrelas

We bought a super king from the Bury store. We got the Tempur Mattress and Frame. Nathan was extremely helpful. We didn’t feel rushed even when putting in different combinations of beds to work o... Ver mais

Classificada 3 em 5 estrelas

Paid extra for a replacement mattress on 15th April under their 100 night warranty and a month later ( today) it arrived again no paperwork was given or offered. The driver refused to take the old... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • St.Edmundsbury Retail Park, IP32 7BT, Bury St Edmunds, Reino Unido

  • 01284654822

4,9

Excelente

TrustScore: 5 em 5

207 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(207)

14 895 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great staff, relaxed atmosphere

Great staff, friendly and relaxed atmosphere. No pressure sale. Enjoyed my time picking out pillows which extended into purchasing a mattress and bed frame. The mattress matchmaker was a fun experience but doesn't take away from a knowledgeable salesman who had already listened to my needs and paired me with the bed I eventually bought, backed up by the mattress matchmaker! Thanks

8 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

comfort

the tempur mattress is incredibly comfortable and we’re now enjoying early nights and late mornings

12 de dezembro de 2025
Classificada 4 em 5 estrelas

Staff instore polite

Staff instore polite, friendly and helpful.
Delivery was prompt, drivers polite and helpful. Made easy work of removing old mattress. Really happy with the new mattress, isceverythjng we hoped for

5 de janeiro de 2026
Classificada 5 em 5 estrelas

We got a great deal !

Friendly , helpful ( and non pushy ) salesman , even managed to get us a deal on an already reduced mattress .
Delivery was on time and we’ve slept well since !

11 de janeiro de 2026
Classificada 5 em 5 estrelas

Helpful staff in a number of branches

Helpful staff in a number of branches, patient with ensuring we left with the right product and clear information about our delivery date which happened as planned. Very helpful online support mid process and staff delivering product were also brilliant. Faultless service throughout, would happily recommend. Thank You to the Dream Team!

4 de janeiro de 2026
Classificada 3 em 5 estrelas

No stock held in store. Display only.

We really wanted to buy a headboard there and then, but to no avail we had to wait 2 weeks. No stock held in store only display stock. Surely the store is large enough to hold small item stock.

12 de dezembro de 2025
logótipo da Dreams - Bury St Edmunds

Resposta da Dreams - Bury St Edmunds

Good Afternoon

Thank you for leaving you review. Our stores don't hold stock of headboards unfortunately, the stores are just showrooms, and the stock needs to be ordered in, before we can deliver to our customers. I am sorry that the headboard was not readily available for you.

Kind Regards

Nick

Classificada 5 em 5 estrelas

Friendly and honest in-store service

Friendly and honest in-store service, friendly deliverymen and a great quality product around the price one would expect to pay for a decent mattress.
Appreciated the removal & recycling of my old mattress for an additional £20

10 de outubro de 2025
Classificada 5 em 5 estrelas

Fantastic staff very helpful

Fantastic staff very helpful in finding the right mattress for me they were not pushy like some shops, and they didn't rush me also sorted out a really good deal for me .
Would highly recommend them.

1 de outubro de 2025
Opinião espontânea

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