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Dreams - Colchester Opiniões 

342
•
TrustScore: 5 em 5

4,8

Loja de camas
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Localização

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The Tollgate Centre, CO3 8RG Colchester, GB

•
01206 575352

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The lady was so helpful, we tried the sleep match and she showed us the mattress that would suit us. No pressure to buy, made us a cup of coffee to discuss with each other our options.

Classificada 4 em 5 estrelas

Lovely, helpful staff at Colchester, Rob was particularly good. The bed arrived promptly and was easy to put together, although the instructions weren't that clear, so we did it without them! I think... Ver mais

Classificada 5 em 5 estrelas

In store the manager was brilliant, talked us through everything, left us alone to decide, didn’t feel pressured and the process was very easy and pleasant. Delivery was excellent, 2 hour slot text th... Ver mais

Classificada 5 em 5 estrelas

Rob (stanway, colchester branch)was very accommodating, friendly, easy to chat to. Very knowledgeable and not pushy, which i liked. Tried a few mattresses after trying out the "sleep machine"...and... Ver mais

Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • The Tollgate Centre, CO3 8RG, Colchester, Reino Unido

  • 01206 575352

4,8

Excelente

TrustScore: 5 em 5

342 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(342)

14 326 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The sale's assistant

The sale's assistant, was very polite, helpful and knowledgeable, the product was delivered on time and in perfect condition.
The delivery people, texted us before they arrived, we would definitely go back to Dreams. 28/02/2025.

28 de fevereiro de 2025
Classificada 5 em 5 estrelas

Happy days (or nights!)

Very happy with the quality of the bed that I purchased. It's very comfortable and has improved my quality of sleep.

I was also pleased with the entire process from ordering to delivery.
The guy in store was extremely helpful and not pushy at all. The delivery guys were great as well.

29 de janeiro de 2025
Classificada 5 em 5 estrelas

Very good from the moment we stepped in…

Very good from the moment we stepped in the shop, very helpful staff and a great service. The delivery staff were also very polite and helpful took of their shoes and put indoor shoes on delivered the base to our room and asked if they could put the mattress on the landing so I could build the base first. Really good team thank you.

29 de janeiro de 2025
Classificada 5 em 5 estrelas

Great service.

Very easy process from start to finish, made to feel at ease. Delivered with out any fuss. Very comfortable was the right time to replace old bed.

29 de janeiro de 2025
Classificada 2 em 5 estrelas

Very uncomfortable not as nice as the…

Very uncomfortable not as nice as the one in the shop

21 de dezembro de 2024
logótipo da Dreams - Colchester

Resposta da Dreams - Colchester

Good afternoon Justin,

Thank you for taking the time to leave us your review and for speaking with me today.

I am sorry to hear that you are finding your new mattress to feel firmer than the one in store. As a new mattress, it does need some to settle. I note that the settlement is now noticeable which is positive.

I have sent you an email as agreed and will be happy to assist you in case you do want to consider using our 100-night comfort guarantee.

Many thanks,

Kishan

Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff, nothing to much trouble.
Helped us get the right bed for us, delivered on time guys so helpful.
The bed is so lovely and comfortable so we are very happy with our purchase

15 de dezembro de 2024
Classificada 5 em 5 estrelas

Best bed ever

Very helpful staff, bed delivered on time. Fantastically comfy and have had great nights' sleep since it arrived. 10/10 in every respect

14 de dezembro de 2024

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