Bought new bed at Dreams Cwmbran, Friendly and knowledgeable staff who gave good advice (especially Jack) and made us feel welcome with offers of refreshments and asking if we needed help or... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent service. Good product range in store to try. Not rushed to decide. Sleep assessment machine most informative.not the cheapest store but trustworthy and knowledgeable. Interest free credit sa... Ver mais
Good advice and choices available. Fair prices and deals. Told to choose payment method 7 days before delivery but this turned out to be more than the expected phone call advised. Delivered when expec... Ver mais
Andy was so helpful, as was his colleague, in helping us tthrough all the permutations of mattresses, divans, headboard options and colours. Time was not a problem and we did not feel we were pressuri... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Cwmbran Retail Park, NP44 3JQ, Gwent, Reino Unido
- 01633 480899
4,9
Excelente
231 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful and informative
We visited Cwmbran store. My husband is disabled. The staff very helpful and informative. Knew their stock and were able to give us all information to enable us to make a purchase.
15 de fevereiro de 2025
Well done to the whole team at dreams
Really good service from store to delivery 👏 store staff were amazing help no pressure selling just great help thanks , and the delivery team were polite and respectful of my home thanks guys.
Well done dreams 👏
8 de fevereiro de 2025
A dream experience…..
Went in to Dreams to look for a new mattress as my partner has back issues. We were well looked after. We were offered a drink. We tried many mattresses until we found the one we liked. The people there were so helpful and friendly, Made it a good experience. We decided to buy a mattress and a new bed. We were kept up to date with the delivery and phoned when they were close. The delivery guys were very helpful, friendly and pretty efficient with taking out old bed down and putting the new one up.
6 de fevereiro de 2025
Great bedwas delivered when it was supposed…
It was delivered when it was supposed to, very pleased with the bed
2 de fevereiro de 2025
great service
very efficient. good communication. Turned up on time. Very respectful of my home. Great service.
23 de janeiro de 2025
More than satisfied with the help and…
More than satisfied with the help and advice on the actual purchase of my mattress...
More than happy to recommend Dreans of Cwmbran, staff more than helpful ...
25 de janeiro de 2025
Great service from Dreams
Great service from Dreams. The store went over and above to help us pick our merchandise
26 de janeiro de 2025
Opinião espontânea
I came up with my son and being…
I came up with my son and being disabled ,I am not the quickest on my feet but Anthony was helpful,kind and did not at anytime rush me an amazing person and because of the service i had i would definitely use you again.
7 de janeiro de 2025
Excellent service and friendly staff…
Excellent service and friendly staff from everyone,excellent notification of delivery,excellent delivery,mattress is doing everything I could expect.
26 de janeiro de 2025
Very helpful and efficient
21 de janeiro de 2025
Dry efficient sales person
Very efficient sales person. Given several options of mattresses. Very happy with final choice. Was told by delivery driver that chosen mattress did not bend so it was difficult to negotiate stairs to bedroom. Did eventually manage to get it too bedrooms. Worth knowing if you have confined staircase .
17 de janeiro de 2025
Quick delivery with 2 hour slot night…
Quick delivery with 2 hour slot night before delivery. Followed instructions and on delivery put covers over shoes before coming in. Took old mattress away and new in bedroom requested with no fuss. Both guys very professional friendly thanks
5 de janeiro de 2025
Lovely quality delivered by a caring…
Lovely quality delivered by a caring team. Showroom staff were outstanding. First class. Thank you.
14 de dezembro de 2024
Great sofa bed
Great sofa bed. Sturdy and easy to convert. Very comfortable to sleep on - as long as you like 'firm'. As a sofa, it doesn't take up much room and the green colour is perfect. Excellent value compared to others we looked at.
22 de novembro de 2024
6 months to receive items.
The ordering in the shop and the delivery were great. Unfortunately it took 6 months to receive the actual bed and mattress!!!
24 de novembro de 2024
Brilliant experience throughout
Brilliant experience throughout - Staff were ultra helpful, informative and engaged.
22 de outubro de 2024
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.