Dreams - Dumfries Opiniões 

114
TrustScore: 4.5 em 5

4,7

Unit 2 The Peel Centre, DG1 3PF Dumfries, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Everyone i have had do deal with were vert helpful. The only other comment is how long do the batteries last in the device, as mine seem to have run out already, and, because of a condition in my han... Ver mais

Classificada 5 em 5 estrelas

Reliable and efficient service. Arrived on time. Pleasant and professional team. Would highly recommend and will buy from them in future.

Classificada 5 em 5 estrelas

Fantastic store and staff made the process of helping us choose a mattress easy. We were torn between 2 mattresses and ended up changing our minds on the one we picked. The team happily assisted alon... Ver mais

Classificada 4 em 5 estrelas

Excellent service when we visited the showroom We were made to feel very welcome. Because of the pre-purchase mattress check we were able to choose the ideal mattress that suited us - with no fuss at... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Unit 2 The Peel Centre, DG1 3PF, Dumfries, Reino Unido

  • 01387 247786

4,7

Excelente

TrustScore: 4.5 em 5

114 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,7

Todas as opiniões

(114)

13 337 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Everyone i have had do deal with were…

Everyone i have had do deal with were vert helpful. The only other comment is how long do the batteries last in the device, as mine seem to have run out already, and, because of a condition in my hands I cannot open the device to change the old batteries.

26 de junho de 2026
Classificada 5 em 5 estrelas

Lizr

Dreams made it easy to find the right bed. The assistant was polite and helpful. No heavy must buy attention but the opposite, just helpful.
I have already recommended Dreams to friends so hopefully they will be happy with their choices as well.

11 de abril de 2026
Classificada 5 em 5 estrelas

Great staff amazing help and…

Great staff amazing help and knowledgeable about recommending what's good for you.. delivery service was amazing cannot fault.. the guys were quick and even went as far as to put my mattress onto the bed for me which they didn't have to do.. even had a good chat which was lovely as not alot of people are willing.. honestly cant fault at all and the bed is amazing I love it

15 de fevereiro de 2026
Classificada 5 em 5 estrelas

Very professional staff

Very professional staff, friendly and knowledgable. No sales pressure to buy but covered all the options we had to make a choice. Would recommend using their services again.

30 de janeiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

It should have been stayed at the time…

It should have been stayed at the time of purchase that you had put the bed together with the price you pay for this should have been free and put up by the delivery men

10 de janeiro de 2026
logótipo da Dreams - Dumfries

Resposta da Dreams - Dumfries

Good morning Graham,

Thank you for your recent review and I am sorry to hear that you are dissatisfied with part of our service.

I appreciate you taking the time to discuss this today and hope that the resolution we have come to was a satisfactory one.

Kind Regards,

Wayne

Classificada 5 em 5 estrelas

We purchased a Super king bed at the…

We purchased a Super king bed at the store in Dumfries.Scott served us could not have been more competent in that his product knowledge, courtesy and attentiveness was beyond good ! We left happy in the knowledge we had made an excellent purchase.

8 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A great investment. The first time we had gone to the store…

A great investment.The first time we had gone to the store we found the staff was very friendly and very polite and helpful.There were other customers in the store but he managed to ensure we were all being treated well and receiving his attention without being overbearing or neglectful. He allowed as plenty of time to choose the mattress that we wanted and allowed us the opportunity to take our time trying the different styles until we agreed the one we chose.

2 de janeiro de 2026
Classificada 5 em 5 estrelas

Faultless from start to finish

Faultless from start to finish. Paul, our sales person was in the Dumfries store covering and he was fabulous. Personable, knowledgeable, very understanding of the fact we were making a big purchase and gave us all the time we needed. We had our bed delivered and assembled as it has a TV and surround sound ..the guys were wonderful. Called in advance to let us know where they were and how long they would be. In and out in an hour... pleasant and polite and did a great job.

20 de outubro de 2025

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