We popped into Eastleigh branch today and was met by Sam, very welcoming and knowledgeable of the products. Very thorough in his details of purchase and what happens next. He is an asset to the compan... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Lovely sales staff, very helpful and knowledgeable. Helped us select the best purchase for 2 single mattresses we were looking for.
Staff listened carefully to our questions and were knowledgeable with their replies. The whole process was comfortable
Visited your store in Chandler's Ford/Eastleigh. A very helpful member of staff showed me various beds to suit my needs. This enabled me to make an informed decision after discussing everything wi... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Chestnut Ave. Retail Park, SO53 3TF, Eastleigh, Reino Unido
- 02380 614040
4,9
Excelente
238 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly knowledgable service not…
Friendly knowledgable service not rushed or pushed into buying. Delivery lead time was good.
18 de abril de 2026
Opinião espontânea
The person who sold the bed was very…
The person who sold the bed was very helpful with everything
12 de abril de 2026
Great sales person Rob and the delivery…
Great sales person Rob and the delivery team were amazing 👏
10 de abril de 2026
Very good customer service all round.
Very good customer service from David and Robert at Eastleigh, right through to the logistics and delivery teams who both messaged and phoned with details of date and proposed timings. Many companies say they'd phone, but never do. Dreams actually did, and the delivery guys were very friendly and helpful.
17 de março de 2026
Harrison Spinks Mattress
I was made very welcome by Samuel when I walked into the store . I knew exactly what I wanted to purchase and was shown over to the mattresses which I then tried them out . Although expensive it was the best money I spent on a mattress and the best nights sleep I’ve ever had
2 de abril de 2026
good service
6 de março de 2026
Delivery was so professional!
Delivery was so professional!!
From contact before confirming the delivery to the removal of rubbish and demonstration.
27 de fevereiro de 2026
Great experience,well done
Great experience, with the great team in Eastleigh as well as the delivery team.
15 de fevereiro de 2026
Lovely mattress and pleasant store experience.
We were greeted promptly at the store and talked through what we wanted . My daughter used their machine to see what would suit her best and then guided by one of the salespeople we tried some mattresses until we found one we liked. We sorted the paperwork and agreed a delivery date. It was all very quick and easy and my daughter says the mattress is extremely comfortable. Highly recommended.
27 de janeiro de 2026
The mattress was on the date promised &…
The mattress was on the date promised & the lads are very help full & quick.
I now sleep with out back pain, which has made a big difference to my life ( the back pain will not get any better as i have a damaged my spine a long time ago)
30 de janeiro de 2026
Delivery when expected and went very…
Delivery when expected and went very smoothly. Bed is super comfy so far
14 de janeiro de 2026
Opinião espontânea
A great shopping experience
Helpful friendly staff who are knowledgeable and helpful. Patient and attentive I was impressed.
3 de janeiro de 2026
Opinião espontânea
Friendly and fulfilled all details
3 de janeiro de 2026
The staff at the store were absolutely…
The staff at the store were absolutely fabulous, chatty and friendly and not overbearing or pushy, great customer service. The store had a 'nice' feel, making us feel comfortable whilst looking at the beds we were interested in. Would be my first choice next time I need a bed.
2 de janeiro de 2026
good experience all round
28 de dezembro de 2025
Opinião espontânea
Very friendly staff
Store was very presentable and had a good selection of beds and mattresses on display, the staff were very friendly, courteous and knowledgeable.
27 de dezembro de 2025
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.