We visited the Exeter store yesterday, we were served by Aaron who couldn’t have been more helpful. We explained our needs in buying a new mattress, we only tried two mattress. We were then left by ou... Ver mais
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Leia as opiniões dos outros
Went to Exeter store to see selection of beds I'd earmarked. Ended up buying a different, more expensive one. The Jenkins ottoman super king. It's fabulous. Appears so well made, really comfortable... Ver mais
Looking for a new bed dreams let you look around without following you and butting in. When we were ready there was no big sale,they asked the right questions and let us decide without giving over... Ver mais
Placing the order with Joe in Exeter was smooth, the delivery guys were efficient and polite. The disappointing thing was the so called free pillows valued at £80 and the mattress protector didn’t ar... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit 4 Alphington Retail Park, EX2 8NH, Exeter, Reino Unido
- 01392 424796
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very friendly
value for money & great service
2nd best thing to happen on a bed today.
Came into the store to look at bed with no intention of buying. Carl AKA Cain came over and introduced him self and asked a few questions before walking off. He came back few minutes later and got some more information before telling us about the special bed in store.
We of corse had to lie on a 3 million pound bed who wouldn't. He offered drinks and also offered knowledge and experience helping to narrow down the correct mattress. Not only this but he gave us options not just going expensive but going across the range to cater for any persons finances.
The beds them selves He answered questions on when needed but left you alone to look and make your mind up. The stress free hassel free relaxed and friendly environment was a breath of fresh air. You could say a dream. From Carl and the rest of the sales team the non pushy atmosphere was amazing which I must admit strongly contributed towards the purchase we made. Since leaving the store we have already recommended Cain / Carl to people who are looking for beds / matresses.
The last thing to say is a big thank you to Carl and the rest of the sales team at Exeter. I have never had so much fun buying a bed and the entertainment value trying to get the sound on was amazing. Keep up the hard work all of you!!
We have bought from Dreams before.
We have bought from Dreams before so felt confident to return.
The staff are knowledgeable and friendly.
We feel confident that we've bought the right mattresses for our needs.
i have been to Dreams before
The staff in the Exeter Branch were…
The staff in the Exeter Branch were very helpful when we were choosing our mattress. The delivery team were quick and efficient too.
THE SALES PERSON WAS VERY GOOD IN HIS…
THE SALES PERSON WAS VERY GOOD IN HIS JOB AND KNEW EVERYTHING
Getting a good nights sleep
Dreams have come up trumps for our new memory mattress.
We don’t wake up in the morning with any aches and pains any more.
Well done to Dreams.
Lovely quality mattress
Lovely quality mattress
Excellent advice given
Delivery really quick
Very happy overall
Very helpful and friendly staff who…
Very helpful and friendly staff who know what they are talking about
Totally satisfied customer.
Very helpful from the moment i walked into the store through all the process of selecting the correct mattress, finalizing the purchase and a cup of tea thrown in (not literary) . The delivery and removal of the old one was flawless by a couple of helpful friendly chaps. Very happy with my new, very comfortable 'Rochester' Mattress. Served by Jacqueline, brilliant.
Great service from store to delivery
Great service from store to delivery, very impressed
Very helpful and wonderful staff
We got great advice and service when we…
We got great advice and service when we went to get a new mattress. After getting our results from the Sleep Match system, we had several choices, we were given plenty of time to try all and when we made our decision, the rest of the process was handled quickly. Overall a very pleasant experience.
Tip top service throughout from Cane .
Tip top service throughout from Cane .. which is why I purchased here, couldn’t fault it, it was a pleasurable experience
It was a pleasure to shop in store
It was a pleasure to shop in store. Definitely no hard sell. Staff were very friendly, helpful and knowledgeable. No pressure whatsoever and I was given a cup of tea as well. Happy days.
Just so easy and the team were really…
Just so easy and the team were really accommodating.
Mattress is incredible
Excellent experience
From walking into the shop until delivery of our very comfortable mattress excellent experience.
Fantastic service
Fantastic service, listened to our needs and preferences and was knowledgeable about all the products without the hard sell. Thank you
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