We visited the Exeter store yesterday, we were served by Aaron who couldn’t have been more helpful. We explained our needs in buying a new mattress, we only tried two mattress. We were then left by ou... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Went to Exeter store to see selection of beds I'd earmarked. Ended up buying a different, more expensive one. The Jenkins ottoman super king. It's fabulous. Appears so well made, really comfortable... Ver mais
Looking for a new bed dreams let you look around without following you and butting in. When we were ready there was no big sale,they asked the right questions and let us decide without giving over... Ver mais
Placing the order with Joe in Exeter was smooth, the delivery guys were efficient and polite. The disappointing thing was the so called free pillows valued at £80 and the mattress protector didn’t ar... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit 4 Alphington Retail Park, EX2 8NH, Exeter, Reino Unido
- 01392 424796
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Brilliant service very knowledgeable…
Brilliant service very knowledgeable staff
The staff were extremely helpful
The staff were extremely helpful, knowledgeable and organised. We never felt that we were rushed or under any pressure to make a decision. The salesperson (Paul I think) recognised us when we returned to finalise the order and when we returned to pay. It was a relaxing experience. The bed and mattress fulfilled our expectations; thank you all.
As usual my trip to Dreams in Exeter…
As usual my trip to Dreams in Exeter was a very easy and pleasurable experience the staff are always very friendly and remember you and welcome you into the store and offer you a coffee which is nice they are also extremely knowledgeable about all the range of products they sell and are happy to give you all the time you need looking at all the options to make an informed choice so you know just what you need and are buying and there are no hidden extras ! Paul the sales advisor was extremely good and explained all I needed to know about the item I needed and offered me a coffee and me me feel very welcome he was very knowledgeable about the particular item I was interested in and went through all the dimensions and problems with my room size which took time and he didn’t mind at all so all in all my experience was excellent as usual in Dreams Exeter and I would always highly recommend anyone to go their for any of their bed /mattress/ pillow needs you cannot go wrong .
Great service upon purchasing and…
Great service upon purchasing and delivery experience was outstanding. Lewis and Givalle took away our matress and delivered and unpacked our new one. They were extremely polite and friendly.
Great mattress!
Dreams in Exeter were absolutely wonderful to deal with. Very happy with. their service.
Did the sleep test
Did the sleep test. The sales team were excellent, not pushing us to choose. Overall excellent service.
Fantastic experience
There were really fab and helpful and very knowledgeable about there products
Very experienced salesman, helpful and patient…
Had a very experienced salesman called Aaron help us get a adjustable bed for my 84 year old Mum in Marsh Barton Exeter today, i felt he went the extra mile for her, doing the sleep match and helping her select the appropriate bed and mattress, he explained all the costs and gave a nice discount, she was a bit confused at times but he didn't fuss or look aggravated with her, he was patient and kind. He set up the delivery for us and helped book and sort out the recycling of her old bed at the same time, he made the whole experience easy and relaxing.
Took a lot of time ensuring we got the…
Took a lot of time ensuring we got the correct mattress for our needs. Very clear and helpful with advice.
Great quality bed
Great quality bed. Staff in the Exeter store were very friendly and knowledgeable. We had to adjust our delivery date due to a delay in the carpet and they were very accommodating.
Sale's advisor … great product and delivery service
Your sales advisor was so helpful in helping us choose the right bed for us
Great service and a great mattress and bed provided
Also the delivery drivers were so helpful assembling
The bed for us
Excellent service from Dreams.
Excellent service from Dreams.
Delivery on time, kept us informed all along of delivery date and time.
Delivered and bed made up very swiftly.
Very professional.
Highly recommend.
Excellent customer service at Dreams…
Excellent customer service at Dreams store in Exeter. Would recommend to anyone looking to purchase a mattress. We were recommended the one for us and it is very comfortable and happy with it.
friendly staff good products
Thank you Dreams
Thank you Dreams you helped us find the perfect mattress ❤️ We used the machine that works out the most suitable mattress and it really did work! So happy
From ordering our bed
From ordering our bed, to it being delivered and assembled. The whole experience was faultless, but we have had the same experience on previous purchases.
An education as well as a shopping experience
As well as a shopping experience, this was an education. A well-informed member of staff - Paul - friendly and happy to advise but without undue sales pressure. I now know a lot more about the human body, sleeping positions and different types of mattress - and am sleeping the better for it. A very professional service.
Very helpful staff
Very helpful lady who made experience very pleasant. Excellent service all round.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







