Dreams - Exeter Opiniões 

387
TrustScore: 5 em 5

4,9

Unit 4 Alphington Retail Park, EX2 8NH Exeter, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We visited the Exeter store yesterday, we were served by Aaron who couldn’t have been more helpful. We explained our needs in buying a new mattress, we only tried two mattress. We were then left by ou... Ver mais

Classificada 5 em 5 estrelas

Went to Exeter store to see selection of beds I'd earmarked. Ended up buying a different, more expensive one. The Jenkins ottoman super king. It's fabulous. Appears so well made, really comfortable... Ver mais

Classificada 5 em 5 estrelas

Looking for a new bed dreams let you look around without following you and butting in. When we were ready there was no big sale,they asked the right questions and let us decide without giving over... Ver mais

Classificada 3 em 5 estrelas

Placing the order with Joe in Exeter was smooth, the delivery guys were efficient and polite. The disappointing thing was the so called free pillows valued at £80 and the mattress protector didn’t ar... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Unit 4 Alphington Retail Park, EX2 8NH, Exeter, Reino Unido

  • 01392 424796

4,9

Excelente

TrustScore: 5 em 5

387 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(387)

13 450 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Faultless Customer Experience...

Everything from in-store to delivery was perfect.
The sales person was friendly an knowledgeable but not pushy.
The follow up team was faultless.
Delivery guys kept in touch, we're on time and delivered the mattress to me bed quickly and efficiently.
Highly recommend!

31 de agosto de 2024
Classificada 5 em 5 estrelas

Great shopping experience.Great product knowledge

Great product knowledge. No pressure sales. Took his time to explain the various products. Patient and no rush to make a decision. Encouraged to try all the mattresses to get a clear favourite. Great customer service. Fab technology using the bed pressure guide machine.

17 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Faultless service.

From the start, the service we received from Jacky at the Exeter store was first class. Her personable manner and knowledge made it easy to choose the right base and mattress. She spent time letting us try out mattresses and answering questions in a lovely helpful way. When it came to the paperwork again her manner was faultless explaining guarantees, choice of mattress protector, payment and delivery options . We couldn't fault the service.

3 de agosto de 2024
Classificada 1 em 5 estrelas

Nothing

Nothing
Exellent service

3 de agosto de 2024
logótipo da Dreams - Exeter

Resposta da Dreams - Exeter

Good afternoon Nick,
Thank you for leaving us your review and for speaking with me today.
I am glad to hear that your experience was an excellent one.
Many thanks,
Kishan

Classificada 5 em 5 estrelas

Thoroughly Recommended

We received excellent service at the Exeter Branch and the two guys who delivered the mattress, Joe and John, were on time and very helpful. We have nothing but praise!

15 de junho de 2024
Classificada 5 em 5 estrelas

After buying a mattress online and not…

After buying a mattress online and not liking it we didn’t want to risk it so we visited Dreams.
From the moment we arrived we were very well looked after, Joe couldn’t have done more for us and explained about mattresses and what’s suits us, we used the pressure testing mattress to find what suits us best and Joe gave us a tour of a few options. We told him our budget and he worked to it, we came away with the most amazing mattress and have never had a better sleep. Joe was professional and courteous and worked with us the whole way through always engaging and talking to us and honestly, we went back and bought it because of Joe - a real credit to the Dreams Team in Exeter. Definitely deserves a payrise.

29 de junho de 2024

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