Dreams - Gateshead Team Valley Opiniões 

391
TrustScore: 5 em 5

4,8

Unit 7D Dukes Way, NE11 0BD Gateshead, GB


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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amanda at Dreams, Team Valley ,was very welcoming and very efficient. She listened and made suggestions based on what I said. At no time did I feel she was putting any pressure on me. She explain... Ver mais

Classificada 5 em 5 estrelas

We went in to look at different mattresses as we knew we needed a new one. We were greeted by Zoe who was really friendly and welcomed us in to store. She offered us a drink and offered u... Ver mais

Classificada 5 em 5 estrelas

We had a great experience chosing our bed and matteress with Jeanette, she put us at ease and showed us a good variety of beds that were matched to us with the very clever machine! She was able to gui... Ver mais

Classificada 5 em 5 estrelas

Janette was extremely helpful as I didn't know what kind of mattress I needed. She explained all different kinds, and asked me to lay onto sleep match machine, which was fantastic. Anyone who needs a... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Unit 7D Dukes Way, NE11 0BD, Gateshead, Reino Unido

  • 01914 873813

4,8

Excelente

TrustScore: 5 em 5

391 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(391)

14 140 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

From start to finish the service…

From start to finish the service provide both in store and outside was brilliant. Team valley store were more than accommodating even moving mattresses onto our choice of bed frame for my Daughter to test. On delivered both drivers were, friendly, professional, took care whilst in my property and used protective foot wear. Once my Daughters bed was assembled it was demonstrated on how to used the ottoman using the safety bar and all packaging was removed. Smooth sailing experience. Thank you team valley gateshead and delivery drivers

1 de maio de 2026
Classificada 5 em 5 estrelas

Amanda the lovely assistant was so…

Amanda the lovely assistant was so well informed about her product's and what my needs required and had me successfully in a new bed within a week, I visited my local Dreams shop on the team valley at Gateshead. Xx

16 de maio de 2026
Classificada 1 em 5 estrelas

Time wasters…

I've had three high end mattresses from Dreams since 2021. Each sagged after a couple of months and after passing 'independent' inspection were failed when l sought my own verified inspector....time wasters and very disappointing.

9 de maio de 2026
Opinião espontânea
logótipo da Dreams - Gateshead Team Valley

Resposta da Dreams - Gateshead Team Valley

Good Morning Angela,

Thank you for taking the time to leave us your review.

I am sorry to hear that you have experienced some issues with the mattresses you purchased. So I can look to assist you further, I have requested some further information from Trustpilot.

I look forward to speaking with you soon.

Kind Regards,
Kishan

Classificada 5 em 5 estrelas

Shop and delivery service

The assistance in the shop was good. She was helpful showing us options. We ordered the next day over the phone and that was very straightforward and the delivery and installation was really good. We were messaged exactly when we were told we would and the drivers called ahead to confirm too.

13 de abril de 2026
Classificada 5 em 5 estrelas

Great professional service

Great professional service. Although not pushy we were welcomed and offered advice if needed. Once we had selected the unit we wanted, the sales representative Janette went through the details with a high level of knowledge of the product. We were offered a seat and a welcome drink. The process for ordering was very simple and Janette made us some great offers on insurance with amazing discounts. We left very happy indeed. Keep up the great work.

12 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Exception process and service.

The process of trying and buying a bed was amazing. We were confident we had made the right choice but knew we could change it if things didn’t work out too. The delivery was exceptional too. Great service all round.

28 de março de 2026
Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff who showed us the range and advised.
Items were ordered with delivery date to suit our plans and the delivery went smoothly.
The divan base and mattress is for a spare room so cannot comment yet on how comfortable it will be but it seems very good.

8 de março de 2026
Classificada 5 em 5 estrelas

From walking into store to the bed…

From walking into store to the bed being delivered everything was first class.
Firstly a shout out to Andrew from the Team Vallwy store he’s the only person I buy my beds from.

Everything was an easy process from testing mattresses to looking at colour samples.

Delivery was fast and the 2 gentleman who delivered and set up the bed from the Sunderland depo were fantastic too. Very tidy and polite.

My daughter loves her tv and the mattress is super comfortable for her.

Thank you again Dreams, your staff are an absolute credit to you.

15 de fevereiro de 2026

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