Amanda at Dreams, Team Valley ,was very welcoming and very efficient. She listened and made suggestions based on what I said. At no time did I feel she was putting any pressure on me. She explain... Ver mais
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Leia as opiniões dos outros
Visited the Dreams at Team Valley Gateshead and the staff were very friendly and knowledgeable. I had been in a few times to look at the frames before purchasing the right mattress and frame. Jeanette... Ver mais
We went in to look at different mattresses as we knew we needed a new one. We were greeted by Zoe who was really friendly and welcomed us in to store. She offered us a drink and offered u... Ver mais
We had a great experience chosing our bed and matteress with Jeanette, she put us at ease and showed us a good variety of beds that were matched to us with the very clever machine! She was able to gui... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit 7D Dukes Way, NE11 0BD, Gateshead, Reino Unido
- 01914 873813
4,8
Excelente
393 opiniões
Pede aos clientes que escrevam opiniões
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Dreams Team Valley
Service was execeptional and very welcoming. Staff members knowledge on product was very good knew what to offer once she knew what I wanted.
10 de fevereiro de 2025
Opinião espontânea
I cannot fault Dreams…
I cannot fault Dreams from the instore service from Izzy, the machine that maps your body and tells you what type of mattress you need, the finance options and the delivery and setup it all went so smoothly. Got my new bed a week ago and have had the best nights sleep I’ve had in years. No more hip pain or tossing and turning it honestly is a dream!! Highly recommend!
9 de fevereiro de 2025
Excellent product
Excellent product. Excellent in service from sales lady in store at Gateshead and excellent service from delivery crew. I have since taken my daughter to the shop so she could purchase from there which she did
8 de fevereiro de 2025
Fabulous team from purchase to delivery
New Mattress delivered with care thank you what a team - sooo comfy complete with new support pillows. Just Perfect. Happy Customer.
4 de fevereiro de 2025
Great overall experience
Great service in store. Delivery was excellent and the mattress is so comfortable. We love it. Overall, great experience with no problems.
11 de janeiro de 2025
Great value combination mattress
Good experience choosing mattress in the shop, great price, friendly knowledgeable staff, lots of choice. Great communication from delivery driver, delivered on time and taken to bedroom.
1 de fevereiro de 2025
Very helpful knowledgeable staff
Very helpful knowledgeable staff. The mattress that I was recommended is perfect.
26 de janeiro de 2025
Made it easy
Andrew was welcoming, friendly, helpful and knowledgeable. Did not push or rush us into making a decision. What could have been a stressful experience was made easy with Dreams.
22 de janeiro de 2025
Opinião espontânea
Fantastic sales staff.
We visited Dreams yesterday and but sadly we decided to purchase from a competitor, purely on a financial basis. However I was so impressed with the sales assistant at Dreams I just had to do this review. Izzy is a delightful energetic and extremely well informed young lady with a fantastic personality. What a wonderful asset to your business. I hope she has been identified as management material and wish her every success for her future. Dreams are very lucky to have her. Her parents must be enormously proud also. Best Wishes Izzy.
I hope I spelled her name as on her badge?
Also, top Mark's for the other member of staff we saw on our second visit a little later after Izzy had left.
13 de janeiro de 2025
Opinião espontânea
Great staff at team valley dreams store…
Great staff at team valley dreams store very friendly got best pillows from there I've ever slept on Thank you goes perfect with the new bed also bought from same place
9 de janeiro de 2025
Excellent customer service and very…
Excellent customer service and very comfortable mattress.
8 de janeiro de 2025
The staff were brilliant and we got a…
The staff were brilliant and we got a great mattress
10 de dezembro de 2024
We ordered a sofa bed from the Team…
We ordered a sofa bed from the Team Valley, Gateshead store. Amanda the sales assistant was excellent and gave us loads of help and information to ensure we made the right purchase. The delivery team were friendly and we got lots of updates around how the order was progressing. I am super happy with the sofa bed and would 100% recommend the team at Team Valley, Dreams (Gateshead) as they couldn’t have been more helpful!
28 de dezembro de 2024
From ordering to delivery everything…
From ordering to delivery everything was great my Mam ordered the bed for me for Xmas and honestly the whole experience was great with dreams
Would recommend to anyone thanks for everything
22 de dezembro de 2024
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