Dreams - Kettering Opiniões 

348
TrustScore: 5 em 5

4,8

Unit C Northfield Retail Park, NN16 9TS Kettering, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

One's experience couldn't been better from start to finish. Would like to thank Wendy in dreams for her lavable advice on bed & mattress choice . Can't believe on how much better quality of sle... Ver mais

Classificada 5 em 5 estrelas

At the Kettering branch of Dreams, Vivek went above and beyond. We used the sleepmatch bed to find our perfect mattress. We tried lots of different types of mattress before finding the one we loved. V... Ver mais

Classificada 4 em 5 estrelas

Buying the mattress was a good experience as the sales staff left us to it. We were not offered that stupid machine, for which I’m grateful. They gave us what we asked for, so no complaints there. The... Ver mais

Classificada 5 em 5 estrelas

We were invited to lay on a special mattress to analyse our sleeping positions, then shown a number of mattresses suitable for us both. We were given a pillow and time on our own to try the mattresses... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Unit C Northfield Retail Park, NN16 9TS, Kettering, Reino Unido

  • 01536684354

4,8

Excelente

TrustScore: 5 em 5

348 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(348)

13 337 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Our Reception from your Dreams

Our Reception from your Dreams, Northfield Avenue, Kettering staff was excellent in helping us to find the appropriate mattress for our needs.
The new mattress was delivered on time, taken upstairs, placed on the bed and the old ones removed as requested.
We would certainly recommend your Company to relative and friends.

11 de abril de 2025
Classificada 5 em 5 estrelas

Wonderful service provided by the…

Wonderful service provided by the Dreams team at the Kettering store. Knowledgeable, helpful & professional in assisting us with choosing a replacement mattress. Delivery team prompt, swift, courteous & efficient. Also impressed with their knowledge of our new Tempur mattress. Highly recommended.

3 de abril de 2025
Classificada 5 em 5 estrelas

Excellent

Helpful, friendly and knowledgeable sales staff. Delivery and assembly well coordinated communicated and executed by friendly, professional and helpful crew.
As much as you could hope for.

6 de abril de 2025
Classificada 5 em 5 estrelas

Very happy with our purchases

Very happy with our purchases.
Staff in store friendly and helpful. Maria was super helpful and did the best to get us the best price and contacted us when a discount was applicable for our purchase. Very happy with our 2 mattresses we purchased. Would recommend and return.

16 de março de 2025
Classificada 5 em 5 estrelas

Lisa was amazing

From the moment we walked in Lisa made us feel at ease. She showed us all of the options and helped us use the testing equipment to narrow down our search. At no point did she try and force a sale. We hadn't gone into to the store with the intention of committing that day, but due to the nature of her service and the fact that we were given time to test, test and test again, we decided to order.

18 de janeiro de 2025
Classificada 5 em 5 estrelas

The initial chat in your Kettering…

The initial chat in your Kettering store with Iisa followed up with a quick chat with the manager left me happy with my order. The main thing was the delivery with James and the other chip whose name i missed. There professional demeanor and helpfulness was outstanding. It is easy to moan and offer criticism and I am one of the old guard who are not easy to placate. The service I received from yourselves was absolutely superb and I cannot recommend you enough. Sure it not cheap but I got exactly what I wanted for my money. So just to finish , thank you dreams

8 de fevereiro de 2025
Classificada 2 em 5 estrelas

We were told the bed we ordered came…

We were told the bed we ordered came with the headboard. When we asked for the difference in price without the headboard we were told it was not much, so we said ok we will get rid of the headboard we had and we would have the one that came with the bed. Bed arrived without the headboard. call the store who told me the headboard was extra and that beds are never sold with a headboard. Which is a lie as my son brought a bed from Dreams previously which came with the headboard. I was told they would speak to Daniel the next day as he was not in that day and come back to me, no one came back to me. As we were told the bed came with a headboard I actually got rid of the headboard I had ready for the new bed, now I have had to purchase a new headboard, but not from Dreams. Not a happy customer about being clearly lied to.

23 de janeiro de 2025
logótipo da Dreams - Kettering

Resposta da Dreams - Kettering

Good Afternoon,

Thank you for taking the time to leave your review. I am very sorry to hear about this. I have reached out to you for more information and look forward to hearing from you soon.

Many thanks,

Simon

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