knowledgeable friendly staff who are attentive without being pushy. Great experience and also really happy with the mattress.
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Leia as opiniões dos outros
well, we knew exactly what we wanted when we arrived in store, there were two examples of the style we had decided on, tried them both, made selection, done and dusted. With the stores sales manager t... Ver mais
Grant helped us in the Perth store yesterday. He was super knowledgeable and helpful without being pushy. He gave us loads of options, let us try them all more than once and told us all about the prod... Ver mais
Superking Bed Experience at Dreams We recently purchased a superking bed from Dreams, and the whole experience has been excellent from start to finish. Robbie at the Perth store was profe... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit 2 St Catherine's Retail Park, PH1 5XA, Perth, Reino Unido
- 01738234195
Pede aos clientes que escrevam opiniões
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Fabulous service and knowledge
Went into Perth store to look and try out a mattress. One member of staff was with a couple and the other on a call.As soon as the call was finished she came over and started to chat about what I was looking for.Her name was Rachel and her knowledge was fabulous, I explained I was awaiting my partner to arrive so she gave me time to just wander and try out some beds.Once my patner arrived she came back to us and we started the journey of the mattress finder.We finally chose our mattress with no pushy sales it's what we chose based on Rachel's knowledge.We got the relevant mattress protector and showed an intrest in the £150 per pillow (ouch) that we had been both carrying one about trying all these beds.Yep she got us we bought them..... cup of tea perfect she is an asset to your store. And delivery service perfect as well and we are now finding it difficult to get up in the morning so comfy and pillows are an absolute Dream.
Highly recommend Perth Store and especially Grant
Grant helped us in the Perth store yesterday. He was super knowledgeable and helpful without being pushy. He gave us loads of options, let us try them all more than once and told us all about the products, the company and the different designs. He was great fun and offered us a cuppa too! We left after purchasing a mattress and pillows and are really looking forward to taking delivery very quickly. Thanks for a great purchasing experience.
Friendly & efficient
Staff were friendly, informative and helpful. Their understanding of what I required in a mattress made it very easy to make my choice
Everything went to plan and the whole experience was positive.…
Everything went to plan and the delivery men were great. I had one to one personal help in choosing the right product instore.
Rachel was just the best sales advisor…
Rachel was just the best sales advisor I have ever had the pleasure of dealing with.
Great customer service
Great customer service
Speedy installation
Very Comfy mattress
Staff were knowledgeable
Staff were knowledgeable, friendly and very helpful. They made the experience really good. There were no issues with delivery and fitting up the bed for us, again the staff were wonderful. I would recommend Dreams to anyone. The bed is really comfortable 😌
Here’s to perfect sleep!
Friendly -knowledgeable Assistant-thank you Kyle! -mattress machine was fantastic-excellent selection -we left delighted with our new purchases -can’t wait until delivery and will take the following day off work to sleep!
Sleep well now
We had a very good experience when we went to get our new bed the staff were wonderful and did not make you feel rushed in making our decision in the bed we decided on we would not hesitate on going back to the Perth store
Great friendly service
Great sales person
Great sales person. Polite, friendly and great product knowledge.
Excellent service
We bought our mattress in Perth through Salesman Grant who was so helpful he was so knowledgeable of his product give us great advise but left us to make final decision After a time we realised we had bought the wrong mattress as we were having sore hips etc We got in touch with Dreams and told us to go into shop and choose another mattress under the 30 day Guarantee We went back in to Perth and again saw Grant where we took a longer time to choose a new mattress We chose another and Grant got in touch with the necessary customer services and he had it all sorted out for us in no time I could not fault the service he has given us and really a lovely person to talk to thank you Grant for everything.
Excellent experience at Dreams Perth
Excellent experience at Dreams Perth. Great customer service from staff and fantastic new technology to help choose a bed.
A highly positive experience
A highly positive experience. Greeted by Grant in the Perth store who was very informative. Measured us for our tempur mattress and offered us tea and coffee.
We didn’t feel pressured to buy at any time and would highly recommend Dreams to anyone looking for a new bed.
Thank you
Lovely experience at the store
Visited our local store (in Perth) over the weekend to try out some mattresses, and trying to make our mind up on which one to go for. The staff were super helpful and friendly. She explained the different types of mattresses the store offered and suggested that we try their sleep match machine. It took about 3 minutes, basically does some kind of scanning of while you lay down on a bed, and take in things like weight, height, .etc try to work out a best possible match for an ideal mattress type for you. Useful information to have.
I've always dreaded the thought of purchasing a mattress online, as you wouldn't know if it's the right one until it's too late. Having been in the store and physically tried some of them really helped our decision making.
Dreams Perth
Dreams Perth. Lovely clean and quiet store, helpful and knowledgeable staff. Would definitely recommend and return for future purchases.
Excellent in store service by Aimee…
Excellent in store service by Aimee from the Perth Branch. Very polite/helpful and went above and beyond in helping us choose our new bed/mattress. Delighted
Visited the Dream store in Perth and…
Visited the Dream store in Perth and wasn’t sure what mattress I required. Grant the store manager recommended I used the sleep machine to access what firmness of mattress I would need, was then shown and tried a few of the relevant mattresses that was recommended. Made an order for bed , mattress and ottoman. While Grant did all the paperwork he offered me a drink. Delivery team were very professional, put it all together in no time .
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