Genuinely helpful & friendly personal service from Niamh (pronounced like Neeve). Also a pretty good deal and products from Dreams. Happy with the whole experience. The constant sales and the scientif... Ver mais
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We came into the Portsmouth store looking for a new mattress for our new home. Shannon advised us and took us through a sleep match assessment and discussed suitable mattresses for myself and my partn... Ver mais
Shannon at Ocean Retail Portsmouth was superb from start to finish. We came away with what we came looking for. Very happy and will be a restful 💤
We loved the bed fitting machine, quickly identities best mattrsss and pillow guidance. Only negative was we had to wait to be served as only 2 salespeople
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit 2c Ocean View Retail Park, PO3 5HH, Portsmouth, Reino Unido
- 02382128791
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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A dream of sleep
Great service and communication
Great service and communication. All of the team in store were great.
Do what they say they’ll do. Delivery team keep you updated. Great bed at a great price. Thank you
We are happy for this the bed and mattress
The bed and mattress is comfortable. Only is the mattress has a very strong of glu smell. it already two weeks, the smell still there. it worried me to affect the health.
Sweet Dreams
The delivery men were really good, they took their shoes off without being asked and the delivery/collection of our new/old mattress was made without any fuss. Brilliant. The salesman in the shop made everything very simple without being pushy. Many thanks.
Good customer service
The company was flexible in changing delivery dates when needed, they kept in touch confirming the change and nearer the date of delivery. the delivery was on time as promised and the delivery staff were efficient and fast in setting up the bed etc.
Great mattress
Great mattress, delivered on time by a nice guy. Sales lady in the shop was very helpful but not pushy, found the perfect one for ne
Bed is lovely and comfortable
Great service even better mattress
Great service, even better mattress - very happy
Sofa bed
Delivery was great. I am happy with my sofa. Staff was helpful and friendly.
Excellent service and delivery from Dreams
Bed and headboard were delivered on time by two very polite, helpful and courteous men. From purchase to delivery I received excellent updates and felt like a valued customer.
Being given good service by all staff…
Being given good service by all staff concerned, especially in the store. Good communication.
A good nights rest on a dreams bed will be the best
Thank you for delivering my double bed.They assembled my bed quickly and efficiently.
The mattress was very comfy.
I’m sure my guests will be happy and sleep well.
Excellent service in store and delivery…
Excellent service in store and delivery was great no problems whatsoever
The delivery team were very helpful and…
The delivery team were very helpful and kind
Efficient and tidy
Very experienced salesman very helpful
Very experienced salesman very helpful. Explained the different between the mattresses.
Was quick delivery, delivery went smoothly very polite.
Great experience all the way .
Very helpful shop assistant.Harry was very helpful he asked if we…
Harry was very helpful he asked if we have any ideas what we wanted once we told him he was able to show us different ranges of what we wanted.We were then able to discuss between ourselves and made the choice.
The amazing harry!
Harry who attended to us was amazing! knowledgeable helpful respectful had a great sense of humour.
We didn't know what kind of mattress to look at and within minutes he had us choosing between a couple of options and we found it really easy to decide and buy.
Great service in Portsmouth store with…
Great service in Portsmouth store with choosing a suitable replacement mattress. Mohammed was very knowledgeable in identifying a good fit. Delivered on time and plenty of updates via phone when they would arrive. Very happy with the service of both Teams.
Definitely worth the money
The moment I stepped back into the Ocean Park store, the manageress recognised me, remembered my name and welcomed me in, and asked what was I looking to purchase, I said my new bed, she showed me to the sleepmatch bed, did the trial and come out with so many beds to literally try out, I wittled it down to 3 mattresses, then finally down to the one I eventually opted for, then I was asked as to what type of base I wanted, and then shown the various types, made my selection and finally getting to the headboards, I felt in good hands with her, she was helpful, very knowledgeable of the products on show, friendly and approachable yet professional, her name is Athena, if I need anything else to do with beds then it's Dreams I'll be returning to, hopefully Athena will be there too. Since being in reciept of the bed, it's so comfy, that some mornings I struggle to get out of it.
Brilliant staff inside the store
Brilliant staff inside the store, very helpful and friendly, gave me a bottle of water and a few laughs aswell as a really good price on my mattress/pillows. Really happy about this and can't wait to go to sleep!
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