Friendly helpful store staff, no pressure. Pleased with Ottoman bed sale offer we chose, having also looked at rival stores. Delivery updates were faultless. Delivery staff were polite and offered ass... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Greeted by friendly staff. Needs were identified and we were guided to mattresses that were recommended by the Sleepmatch device. No pressure to purchase, knowledgeable staff and slick service. Select... Ver mais
We had such a lovely sales person called Scott from Shrewsbury branch. He answered all our questions was such a great person to talk. He made use feel we had made the right decision and nothing was to... Ver mais
Somewhat of an impulse purchase, but glad we popped into Dreams of Shrewsbury. Scott was extremely helpful, knowledgeable, open and honest. Showed us plenty of options without being pushy - no hard se... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Sundorne Retail Park, SY1 4YA, Shrewsbury, Reino Unido
- 01743598047
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dreams Deliver
Every aspect of my order went to plan and I had no queries at all. I would recommend this Shrewsbury Dreams shop to everyone nearby, well worth a visit.
Great service from Dreams 👍
Treated myself to a new bed recently from Dreams and decided to go for the Tempur mattress too
Best decision I’ve ever made
The guys turned up on time, took the old mattress away for me and took the packaging as well
I’m having the best sleep ever, this Tempur mattress is amazing
Would recommend Dreams to anyone, friendly helpful staff from start to finish, well done all !!
Helpfull staff
Helpfull staff , no presure sell.
Maybe installing mattress in room as part of service free of charge would be a nice touch
Great Comfort
Helpful, well informed staff. Not too pushy.
We tested out the mattresses in the showroom and were pleased that having experienced them before lying on the test bed which measures you, we and the test agreed.
Our twin mattresses arrived on the day and at the time given by a considerate team. The mattresses are extremely comfortable and so much easier to turn than a kingsize. Although they are not zipped together we haven't found that we get a gap between them.
An all round good purchase and a more comfortable night's sleep.
Very pleased with the bed
Very pleased with the bed , staff were extremely helpful. From start to finish all good.
Quality bed promptly delivered and…
Quality bed promptly delivered and excellent communication throughout!!
We felt like we were listened to
We felt like we were listened to. Scott went above and beyond showing us what mattresses were a good fit, and explaining in detail about the few bed frames we had chosen. Everything was plain sailing. We are so happy with the bed frame and mattress we have ordered
Well done The Dreams Team
Great service all round.
Great staff in the store and the delivery team.
Fantastic service
Fantastic service, delivery on time, delivery driver let us know he was 20mins away.
Bed was easy to assemble, although I would recommend 2 people for the job.
Once up, has loads of storage space.
Mattress was picked out for us using the dreams mattress machine in store. Couldn’t have picked a better mattress for me! No more bad backs since we have had it! Perfect!
The shrewsbury staff were excellent,let…
The shrewsbury staff were excellent,let us roam around by ourselves and when we needed someone they were there and gave good advice without being to overbearing.
Greeted by friendly staff
Greeted by friendly staff. Needs were identified and we were guided to mattresses that were recommended by the Sleepmatch device. No pressure to purchase, knowledgeable staff and slick service. Selected our mattress (inc 2 free swanky pillows) and opted to pay via deposit and interest free credit. Well done Dreams
Poderá usar IA para responderLer mais
Bought a ottoman bed for my grandson in…
Bought a ottoman bed for my grandson in 2021 and paid for bed cover mattress £45, don't bother taking out the cover has they don't honour what they say. We were told instore that any problems with the mattress losing shape or getting stained it would be covered and replaced. We have been in touch with the store they said there was nothing they could do and we needed to contact customer services which we did. I was told that we would need to produce photograhic evidence and contact a outside insurance company to arrange a inspection. My grandson toke a day off work when the inspecter arriveed it was a complete waste of time. Straight away the inspecter spoke of reasons why there would be no replacement mattress, you have to turn the mattress regularly, you should not sit on the bed, you should bed able to get on the bed from both sides any marks on the mattress were not covered at this point it was obvious they were not going to honour any claim.
the setup of the bed in the bedroom was you could only get on it from oneside due to the size of the bedroom. Do not bother buying from this company their policy's are very misleading, they take money off you for extended warranty that is done with a outside company and it is a complete waste of money they are a bunch of cowboys.

Resposta da Dreams - Shrewsbury
Excellent customer care and service at…
Excellent customer care and service at my local store. Was dreadingmattress purchase but made easy here
Very comfortable bed
Very comfortable bed, delivered within in 5 days of being ordered well in time for Christmas. The bed base which we bought from Dreams was delivered on the day promised at the time selected and assembled by the men in less than half an hour. Very polite and professional, would definitely recommend to others.
Very helpful and friendly delivery…
Very helpful and friendly delivery staff. Very comfortable new bed
Great team at Shrewsbury
Dreams have been great selling me an ex display mattress. The team at Shrewsbury were extremely accommodating thinking outside the box when given a budget. They kept me up to date with delivery and managed to bring it forward 2 weeks. Would definitely use them again.
Helpful in choosing right bed in store
Helpful in choosing right bed in store.
Delivery on time and well put up.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







