Dreams - Solihull Opiniões 

Lovely helpful staff, full of information re the product. Told us when it could be delivered and texts sent to let us know date and time slot of arrival. Deliveryman was polite and helpful.

Great assistance whilst deciding on the correct matresss to now having the best sleep in years. Great service.

Excellent customer service in store, delivery team were very good in communicating they were on there way. very thoughtful and respectful, thank you Mark. Bed exceeded quality I remembered in showroom. Bed and base excellent quality, very comfortable.

Excellent service from Chetan yesterday at Solihull. Very helpful and informative from start to finish. Very nice cup of tea while processing our order. Thank you will definitely recommend.

Really good customer service in store and also on delivery.
Good communication and the delivery men were excellent.

Bed is lovely very happy with it and our Customer service was excellent. Our delivery experience wasn’t so good unfortunately.

From the moment we entered the shop until the new bed was delivered everyone was totally professional. The whole process was very smooth and at no time did we feel pressured into buying anything.

Fantastic from start to finish thank you to the delivery men they where great as well

Great experience from start to finish!! The staff in the shop and the assembly team were fabulous. I would highly recommend Dreams!!
And the bed is the icing on the cake!! So comfy I don’t want to get out of it!!
Thank you for the excellent service.

Excellent service from day of purchase to delivery. Staff were respectful and helpful. I had the opportunity of trying out a bed machine to assess my needs.Delivery men were good at keeping us informed and carried out their work competently and swiftly. Product is excellent- just what was required. I wouldn’t hesitate to use Dreams again or recommend them to others.

Initial experience not the best but customer service since then has been fab, answered my queries, sorted the issue I raised very quickly.

I've gone from an unhappy to a very happy customer just because someone actually cared to look into my issue and fix it.

Kishan is a credit to your company!

It was a fantastic experience from the minute we walked into the store, with nothing being to much trouble. We were recommended a mattress via the sleep program and all I can say is well worth it, I have never slept better.
Thank you.

The staff were very knowledgeable and helpful. They were not pushy and we worked together to find exactly what we wanted. The bed and mattress arrived on time and the bed was assembled very efficiently. We are very happy with our purchase and we would definitely recommend.

Natalie initial advisor in store very helpful.

Great service from the Shirley branch. Very friendly and helpful

The service was excellent at Solihull store and I’m very happy with my new mattress

Bed arrived on time, and had nice, polite service from the delivery men.

Today we went to the Dreams branch in Solihull and met Natalie. We were lucky to meet her. We bought mattress and bed frame. It was a good experience. I haven't received things yet. I will make another review about products later.

Excellent service in the store. First class information and help from Elizabeth who fully appreciated what we were looking for. Excellent service and attention to detail from the guys who delivered our mattress and couldn’t be happier with the product. Finally getting a good nights sleep.