Dreams - Southampton Opiniões 

241
TrustScore: 5 em 5

4,8

Mountbatten Retail Park, SO15 1QJ Southampton, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our new electric adjustment beds came a couple of weeks ago, and we are getting used to sleeping on a memory foam mattress as we've never slept on one before. The adjustment bed is brilliant for sit... Ver mais

Classificada 5 em 5 estrelas

A local REAL store where you can try the bed / mattress - absolutely essential!. Very tricky just to buy online without trying it out. Friendly and attentive staff (Madhurima). Free delivery to room... Ver mais

Classificada 5 em 5 estrelas

Excellent service by Hayley in Southampton store we felt very comfortable that we had chosen the right mattress fo us. Duly delivered on time and in a very professional way .Now we have slept on our... Ver mais

Classificada 5 em 5 estrelas

Staff made us feel valued, even on a low budget, and we were greeted upon entry and offered drinks. We got to use this new machine which measures the way you sleep and your body type and tells you wha... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Mountbatten Retail Park, SO15 1QJ, Southampton, Reino Unido

  • 02382127809

4,8

Excelente

TrustScore: 5 em 5

241 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(241)

14 501 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent experience

Excellent experience. Kept informed about delivery time and the chaps who delivered the bed and mattress were extremely helpful and very pleasant. Would definitely recommend Dreams.

20 de março de 2023
Classificada 5 em 5 estrelas

Shopping for a double bed

Had an excellent experience in this store; We were greeted by a sales person who knew the store content well. She gave us all the information we needed and left us to look and choose at our leisure. When we made our choice, we went back to her and she organised the order, payment and delivery most efficently.
The bed was delivered and put together perfectly and quickly.

12 de fevereiro de 2023
Classificada 5 em 5 estrelas

Great experience

Chloe who was the sales person was very helpful and we had a lovely coffee while we considered our purchase. The delivery people were very good very respectful.

8 de março de 2023
Classificada 5 em 5 estrelas

Emailed customer service about a…

Customer service have offered to replace a mattress that has gone very hard after a few months, very fair

1 de março de 2023
Opinião espontânea
logótipo da Dreams - Southampton

Resposta da Dreams - Southampton

Good afternoon Paul

I am sorry for the issues you have had with your mattress. I have tried to call you but unfortunately there was no answer.

I have sent you an email with a suggested resolution I hope you will be happy with.

Many thanks

Peter

Classificada 5 em 5 estrelas

Just bought a mattress 😊

Excellent service in the shop, not pushy in the slightest and just gave good sensible advice. Delivery men were excellent too, they delivered exactly when they said they would they gave advice about unpackaging and were so polite.

19 de fevereiro de 2023
Classificada 5 em 5 estrelas

Great customer service

Tommy was very friendly, likeable knowledgeable. Despite the automatic mattress assessor not working on this particular day, Tommy used his expertise to direct us to the mattresses worth trying, giving us as much time as needed. The mattress has just arrived, and so far, we are very pleased with it!

19 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Instore for the Win!

After visiting my local store a few months ago to look at a sofa-bed I’d seen online, I was impressed with how quickly I could get my item as opposed to ordering it from the web. I didn’t believe the member of staff at first thinking it was just a sales gimmick but she was telling the truth and made the whole process very simple. I’m impressed so far with the aftercare as well and have since bought a further two items here after researching them on the website. Highly recommend going in store to get your items delivered quickly and easily.

19 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding service

The assistants we received was outstanding. We were helped through the process of choosing our purchase with ease. No pushing to spend more than we wanted. Highly recommend.

27 de julho de 2022
Opinião espontânea

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