Dreams - Stafford Opiniões 

226
TrustScore: 4.5 em 5

4,7

Greyfriars Way Retail Park, ST16 2SD Stafford, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very helpful and friendly staff - great deal price on mattress - delivered quickly and on time with great communication all through process - and very comfy mattress

Classificada 5 em 5 estrelas

The experience was very good until I got this Email that indicates you can't be bothered to get my pronominal correct inside of my actual Email address being a clue. The mattress itself is brillian... Ver mais

Classificada 5 em 5 estrelas

We visited the Stafford store at the weekend and had a very warm welcome from Emma who got us straight on the bedmatch machine to tell us what mattress was best for us along with showing us all the be... Ver mais

Classificada 5 em 5 estrelas

Walked in to Stafford branch, the sales lady remembered me from browsing previously and the kind of beds I was looking at, albeit 6 months prior! Pointed me in the direction of the perfect bed for me,... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Greyfriars Way Retail Park, ST16 2SD, Stafford, Reino Unido

  • 01785303531

4,7

Excelente

TrustScore: 4.5 em 5

226 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,7

Todas as opiniões

(226)

13 337 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Still waiting

Still waiting

27 de junho de 2026
logótipo da Dreams - Stafford

Resposta da Dreams - Stafford

Good Afternoon Charlene

Thank you for your time in leaving your review. We have sent you an email, asking for some more details on what you are chasing, and we look forward to hearing from you soon

Kind Regards

Nick

Classificada 5 em 5 estrelas

Thank you so much!

Thank you so much! We love our new mattress the Flaxby 8450.
It is amazing and so comfortable.
From ordering to delivery service everything was very well organised and all the staff at Dreams were very friendly. We would highly recommend thank you again!

7 de junho de 2026
Classificada 5 em 5 estrelas

A new mattress

We were made welcome from the start and the sales assistant made sure that we got the right mattress for are postures we could no be more satisfied with our new mattress we love it that much we don't want to get up in the morning

15 de maio de 2026
Classificada 5 em 5 estrelas

New bed

Great service from Mina, very knowledgeable, friendly, and helpful, enabling us to choose our new bed and mattress.

When it arrived about a week later, the guys who did the delivery, were spot on.

14 de abril de 2026
Classificada 5 em 5 estrelas

Fantastic experience

Giorgia in the Stafford branch was very knowledgeable and gave non-pressure sales techniques. We came away with a fantastic new bed that we can’t wait to use.

21 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service

Excellent Price. Great Service a Quality Bed and Mattress. The Two Representatives who delivered and assembled our order Great Customer Service.
Thanks again Sean and Dreams Stafford.

18 de fevereiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Do not buy an electric bed from Dreams…

Do not buy an electric bed from Dreams because as soon as something goes wrong they are not interested.
My bed has been replaced thanks to a few people who went above and beyond. 26/03/2026.

21 de novembro de 2025
Opinião espontânea
logótipo da Dreams - Stafford

Resposta da Dreams - Stafford

Good Afternoon Ron

Thank you for taking the time to leave us your review.

I am very sorry to hear of the issues with your electric bed, so we can look into this further I have requested some further information from Trustpilot.

Kind Regards,
Nick

Classificada 5 em 5 estrelas

many thanks Sally Johnson 🤗

At Stafford branch , I can't remember what day sorry but sally Johnson gave my mother in law a great experience, she always thrilled with her bed , she is a nervous spender and felt she was looked after superbly, many thanks Sally Johnson 🤗

27 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

We were assisted with the ordering of a…

We were assisted with the ordering of a replacement mattress by your assistant “Mina”, who gave us her undivided help. She enabled us to resolve the mattress’s which would meet our requirements and showed us examples of these. We don’t very often buy a new mattress so we were a bit green on the process however Mina was able to guide us through the process and give us the benefit of her experience which completely resolved our queries.

She also helped us with the purchase of the new mattress and with its delivery , all of which enabled us to fulfil our requirements. At all times her customer service was excellent and quite outstanding when compared standards common in today’s world.

Delivery was quite smooth and my only problem was fitting the mattress cover which tested my initiative somewhat!

Thanks for your overall level of service and help which exceeded our expectations.

PS.
We never give five stars, because there is always room for improvement however good the service.

15 de fevereiro de 2026
Classificada 5 em 5 estrelas

Excellent service throughout

The service from first entering the store to delivery of the mattress was excellent.
We were communicated with throughout, and all staff were friendly and professional.
The mattress is very comfortable.

13 de fevereiro de 2026

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